Chapman Mazda

My wife and I have moved to AZ and needed a new car. Being Executive memebers of Costco, but living in Sedona, we knew it was a wise choice to buy a car in Phx. Costoco led us to Chapman Mazda. We wen Being Executive memebers of Costco, but living in Sedona, we knew it was a wise choice to buy a car in Phx. Costoco led us to Chapman Mazda. We went there to test drive and confirm the vehicle we wanted. Initially, we were a bit confused, but after numerous conversations we were able to straighten it all out. We decided to pay cash for the car, which expedited the deal. And, speaking of deal, going with Costco made it a no-hassle experience. Michael Knox was great in helping us get the vehicle we finally decided to buy. And Danny Corrales helped us get everything in order and into the car effortlessly. We've never owned an SUV, but would highly recomomend this vehicle to others. We like it more than the Acura MDX, and given it's reasonable price, we prefer the CX-9 to the Lexus or BMW X-5. We highly recommend the CX-9 Grand Touring and do not truly understand why Consumer Reports did not rate it higher. We really appreciate the attitude at Chapman and would certainly return for service, to buy another car, or just recommend it to others. Sincerely, Marc J. Bielski, M.D. More

The work and information that were provided by Peter and his associate was fast, thorough, efficient and extremely personalized. I appreciated the fact that Peter went through everything and did not just d his associate was fast, thorough, efficient and extremely personalized. I appreciated the fact that Peter went through everything and did not just do the work and rush me out even though it was Friday evening. More

I made the appointment on very short notice and was taken care of quickly. I was also given a loaner without having to ask for one because some parts had to be ordered. And I was not given a hard sell and wa care of quickly. I was also given a loaner without having to ask for one because some parts had to be ordered. And I was not given a hard sell and was shown what services were necessary and which could wait. More

Josh answered the phone so enthusiastic and offered to get my car in for service within the hour! Once we arrived Josh introduced us to Jose. Jose was warm and friendly and asked if we'd like our car wa get my car in for service within the hour! Once we arrived Josh introduced us to Jose. Jose was warm and friendly and asked if we'd like our car washed as well as our oil changed. What a wonderful surprise and boy did our car need it! Jose kept us informed of the time frame in which the car would be done and took very good care of us. More

This was my third vehicle purchase and it has been, by far, the best experience I have had. Roxanne was super nice the minute she walked up to me and my mom. Told her exactly what I was looking for, and i far, the best experience I have had. Roxanne was super nice the minute she walked up to me and my mom. Told her exactly what I was looking for, and invited us in to see what she had in inventory. I forgot my id at home, and by the time I got back she had "The" car that I wanted. The test drive was perfect, and she gave me details on a number of things regarding the car and purchase. When we got back from the test drive and started writing up the papers, Roxanne asked what price I was looking to pay and came back the FIRST time with an acceptable offer!!! I was amazed to say the least. I walked out of the dealership 3 hours later (also amazed me) with the exact car I wanted! Its has been one week today, already took a trip to Vegas and I absolutely love my Mazda!! Zoom Zoom, Angela :) More

Krystal was very informative and pleasant to deal with, as well as her manager who worked hard to make us a good deal. My daughter loves her new car. Dave in finance was great - he did not try to sell us as well as her manager who worked hard to make us a good deal. My daughter loves her new car. Dave in finance was great - he did not try to sell us extras we did not need and he did a great job educating my daughter on financing since this was a new experience for her. A very good experience. More

The whole team went to great lengths to see that I got the car that I wanted even though it was difficult to find. They were extremely pleasant in their greetings each time we visited. They made us feel the car that I wanted even though it was difficult to find. They were extremely pleasant in their greetings each time we visited. They made us feel we were the only customers there. They took as much time as needed to explain all of the features of the car. More

Once again, I had a great experience at Chapman Mazda. Pete Pabst took great care of me, and was able to help me out. I called at the last minute to try to get into the shop, and they were able to accommo Pete Pabst took great care of me, and was able to help me out. I called at the last minute to try to get into the shop, and they were able to accommodate - I was in and out in 45 minutes! Pete was diligent in finding out if my issue was under warranty, and it was. I appreciated his help with everything. Thanks Pete! More

I was a long time Honda fan, but ended up visiting Chapman Mazda. I ended up purchasing a Mazda 3HB and although I love the car, I am so very impressed with the dealership, I will most definately see Chapman Mazda. I ended up purchasing a Mazda 3HB and although I love the car, I am so very impressed with the dealership, I will most definately see them first when I'm ready to trade in. The service department has gone out of their way to make me happy, and have even told me I didn't need to spend what I expected to pay... saving me my hard earned cash over and over again. Can't say enough good things about Chapman Mazda! Thanks, Bill C. More

Always fast and friendly. Received information on repair of another vehicle and newer vehicle. Will return for estimated trade In value. Highly recommends the dealer. Thanks to the service department for re of another vehicle and newer vehicle. Will return for estimated trade In value. Highly recommends the dealer. Thanks to the service department for recommendations on our vehicle. Mazda vehicles are some of the best. More