Chapman Mazda

I was helped very quickly and my oil change and tire rotation were done in the time promised. The waiting area is clean and well equipped. Employees are friendly and efficient. Overall, a great experien rotation were done in the time promised. The waiting area is clean and well equipped. Employees are friendly and efficient. Overall, a great experience! I would recommend the service department to my friends. More

The Service Department at Chapmen Bell Road Mazda continues to provide excellent customer service and attention to detail surrounding my older vehicle. The price for all of the services done on the v continues to provide excellent customer service and attention to detail surrounding my older vehicle. The price for all of the services done on the vehicle is affordable and reasonable. I’m confident that the vehicle is maintained by the exceptional technicians performing all of the needed repairs to keep the vehicle in optima performance. More

My wife's RX-8 went in for auto transmission issues. I was concerned that to learn that the transmission needed replacement at 59000 miles and that this would be an major issue. Josh was very professional was concerned that to learn that the transmission needed replacement at 59000 miles and that this would be an major issue. Josh was very professional, assured me that the problem was still under warranty and arranged for a loaner car. I had the necessary 60k service and a few minor issues performed at the same time, some of it had already been done by me and another shop, but I didn't get the hard sell to do unnecessary work. The vehicle was done on time, delivered clean and all the work seems fine. Very pleased and would recommend them for service work. My only negatives are minor, the book labor rate for a few of the minor issues repaired seemed steep, I am likely to do those myself next time. Also I failed to inquire about the warranty on the new transmission and no one thought to inform me. More

I had an excellance experience at chapman mazda. They worked hard to get me my new car which I love. I have told everyone I work with at the airport about them. Henry Wang did a great job getting me my p worked hard to get me my new car which I love. I have told everyone I work with at the airport about them. Henry Wang did a great job getting me my payments I need. I cant thank them enough. Everyone went above and beyond and I just cant stop raving about them. Thank you again. -Christina Sosa More

While it took several test drives to decide on the model I purchased, The choice of dealer was right from Veda's first contact. She was patient and courteous with my decision process. She obviously did all I purchased, The choice of dealer was right from Veda's first contact. She was patient and courteous with my decision process. She obviously did all she could to make sure I would be happy with my choice. Your financial guy was a pleasure to deal with, not something I have often experienced in that department. There was a young lady in the showroom who was very helpful, I did not get her name but her actions boded well for this dealership. Your sales manager was cordial and did not push or pressure us. More

I hate shopping for cars. However,this was one of the lowest stress deals I've ever done. Veda was great and very patient with me. She was great with my daughter. How people treat my daughter is importan lowest stress deals I've ever done. Veda was great and very patient with me. She was great with my daughter. How people treat my daughter is important to me.I was satisfied with pricing. Everyone was friendly and low pressure More

My service advisor was the best. He got my car in first thing in the morning before work and even helped me redeem a purchase incentive through the Costco buying program. He went above and beyond the thing in the morning before work and even helped me redeem a purchase incentive through the Costco buying program. He went above and beyond the call of duty. Great team to have working on my car. More

I am extremely happy with the dealership. They are always very courteous and helpful. it is easy to speak to them and they always keep you informed as to the progress if you are waiting as I did The always very courteous and helpful. it is easy to speak to them and they always keep you informed as to the progress if you are waiting as I did They have a clean waiting area and provide coffee to keep you awake. And they have very clean restrooms which is always imprtant. More

It was very friendly and cool by Chapman We talk about It was very friendly and cool by Chapman We talk about the prices and find a way all what we make was correct the Price was okay the service was pe It was very friendly and cool by Chapman We talk about the prices and find a way all what we make was correct the Price was okay the service was perfect they did all for me thats I satisfied The Deal was perfekt for me after a few hours thanks Markus More

This was our first service visit after purchasing a new car (ou 3rd vehicle from Chapman!) It was a pleasant as all the other experiences that we have at Chapman. The service area was clean, well maintai car (ou 3rd vehicle from Chapman!) It was a pleasant as all the other experiences that we have at Chapman. The service area was clean, well maintained and comfortable. Every employee who passed through the waiting area greeted the "room." All had a smile on their face and were very pleasant. This is why we continue to return to Chapman for new cars and now service. More