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Chapman Mazda
Phoenix, AZ
605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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605 Reviews of Chapman Mazda
January 10, 2011
Great customer service, very helpful, and the price quoted to have the work down was reasonable. My car was taken in at the appointment time and returned when promised. I didn't purchase my used Mazda quoted to have the work down was reasonable. My car was taken in at the appointment time and returned when promised. I didn't purchase my used Mazda 5 from Chapman but I will be coming here for service and the next time I am in the market for a car of any kind, new or used, I will shop here first. More
by closecomm
Employees Worked With
Pete
January 10, 2011
Paul was very helpful in explaining exactly what needed to be done and why. I didn't feel taken advantage of, or just another number like at other dealerships. Everyone made me feel like I was their most i to be done and why. I didn't feel taken advantage of, or just another number like at other dealerships. Everyone made me feel like I was their most important customer. Everything was done faster than I thought it would be, and it was less expensive than I thought it would be. I HIGHLY RECOMMEND THIS DEALERSHIP!! More
by oiculater
Employees Worked With
Paul Bloomberg
January 08, 2011
Pete has been working with me since I began coming to Chapman Mazda. He is really nice and honest with me about my car. I started coming here after being taken advantage of at a differnt shop (non deal Chapman Mazda. He is really nice and honest with me about my car. I started coming here after being taken advantage of at a differnt shop (non dealership) and I have been so happy that I will continue to come back! I was thinking I needed to get a new car due to all the repairs I was having to do at the other place and brought it here for a second opinon. Happily, Pete told me what a great little car I have. And it is. I have not had any unforseen issues since I started coming here! Thank you so much for such great service Pete! I tell all my freinds to come see you! More
by burricelli
Employees Worked With
Pete Pabst
January 04, 2011
ihad the experience to test drdive and finally buy a mazda cx 9. i had doen research on costco prior to my visit which mad ethe entire business dealings quite good. i really liked the dealer nad i liked mazda cx 9. i had doen research on costco prior to my visit which mad ethe entire business dealings quite good. i really liked the dealer nad i liked that the negogiations were simple and to the point. More
by loreman
Employees Worked With
tim murphy
December 24, 2010
Ryan was fantastic and really worked through everything with me. I'm very happy with the car I am leasing and with all the bells and whistles....it's exactly what I wanted. I was planning on purchasing a with me. I'm very happy with the car I am leasing and with all the bells and whistles....it's exactly what I wanted. I was planning on purchasing a used vehicle and making concessions for what I really wanted. Instead I got a new car with all the extras and still within my price range. More
by hodgess5
Employees Worked With
Ryan Haught
December 16, 2010
Ali Birinci has got to be one of the best salesmen I have found!!! I am a long term Mazda owner and purchased my fourth recently. The vehicle selection was great and the price was fa-nominal. I would definit found!!! I am a long term Mazda owner and purchased my fourth recently. The vehicle selection was great and the price was fa-nominal. I would definitely purchase my next vehicle at Chapman Mazda. Thanks to all of you who helped me secure my new Mazda5! More
by Danhays
Employees Worked With
Ali Birinci
December 15, 2010
The saff is very friendly and easy to work with. All of my problems were adressed and fixed. I was happy with the overall experience. I enjoy getting my ca serviced at Mazda becuse the staff always tries t my problems were adressed and fixed. I was happy with the overall experience. I enjoy getting my ca serviced at Mazda becuse the staff always tries to accomodate me and I also enjoy getting t discounts. More
by lilphxsweetie
Employees Worked With
Paul Bloomberg
December 09, 2010
The service person is responsive and friendly as soon as you get there. They take a personalized approach to the service of your vehicle so you know who your rep is. It's nice when your appointment time i you get there. They take a personalized approach to the service of your vehicle so you know who your rep is. It's nice when your appointment time is respected too. The wait isn't long, but for the time I was in the waiting area, it wasn't bad at all with donuts, coffee, vending, television and free internet. One thing I really appreciate is in the many times I've been, I've never felt pressured into buying services I don't need like at some auto care places. More
by deboykin
Employees Worked With
Pete Pabst
December 09, 2010
needed warranty repair of on-board computer for emission controls - eliminate persistent erroneous "check engine" light. Repairs done quickly, with loaner car provided, and at no charge (other than other se controls - eliminate persistent erroneous "check engine" light. Repairs done quickly, with loaner car provided, and at no charge (other than other service items attended to during this visit). VERY satisfied with the treatment I received at Chapman. Thanks, Pete and service crew! More
by azmojoman
Employees Worked With
Pete Pabst
December 01, 2010
My car was damaged in an accident and the guys at the Chapman Mazda service department were excellent. They dealt with my insurance to get the supplemental repairs approved. I was concerned that the car Chapman Mazda service department were excellent. They dealt with my insurance to get the supplemental repairs approved. I was concerned that the car might not drive the same after the accident but to be honest it actually drives better. The work was completed in a timely manner and I was given access to a courtesy car while my car was in the shop. Overall, it was a great experience and I have decided to make this my regular dealership for service, even though it is farther away than the dealership I was using previously. More
by javamag
Employees Worked With
David Woodland, Paul Bloomberg
