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Chapman Mazda

Phoenix, AZ

4.1
606 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

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606 Reviews of Chapman Mazda

January 13, 2011

Dear Mr. Woodland, I would like to take this Dear Mr. Woodland, I would like to take this opportunity to say, Thank you for great service! Even though it was a simple oil change, I felt the p More

by d.lanoue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bloomberg
January 10, 2011

Paul was very helpful in explaining exactly what needed to be done and why. I didn't feel taken advantage of, or just another number like at other dealerships. Everyone made me feel like I was their most i More

by oiculater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bloomberg
January 10, 2011

Great customer service, very helpful, and the price quoted to have the work down was reasonable. My car was taken in at the appointment time and returned when promised. I didn't purchase my used Mazda More

by closecomm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
January 08, 2011

Pete has been working with me since I began coming to Chapman Mazda. He is really nice and honest with me about my car. I started coming here after being taken advantage of at a differnt shop (non deal More

by burricelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Pabst
January 04, 2011

ihad the experience to test drdive and finally buy a mazda cx 9. i had doen research on costco prior to my visit which mad ethe entire business dealings quite good. i really liked the dealer nad i liked More

by loreman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
tim murphy
December 24, 2010

Ryan was fantastic and really worked through everything with me. I'm very happy with the car I am leasing and with all the bells and whistles....it's exactly what I wanted. I was planning on purchasing a More

by hodgess5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Haught
December 16, 2010

Ali Birinci has got to be one of the best salesmen I have found!!! I am a long term Mazda owner and purchased my fourth recently. The vehicle selection was great and the price was fa-nominal. I would definit More

by Danhays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Birinci
December 15, 2010

The saff is very friendly and easy to work with. All of my problems were adressed and fixed. I was happy with the overall experience. I enjoy getting my ca serviced at Mazda becuse the staff always tries t More

by lilphxsweetie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bloomberg
December 09, 2010

needed warranty repair of on-board computer for emission controls - eliminate persistent erroneous "check engine" light. Repairs done quickly, with loaner car provided, and at no charge (other than other se More

by azmojoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Pabst
Dec 10, 2010 -

Chapman Mazda responded

Thank you for the review. We appreciate the fact you have taken the time to give such a great review. Here at Chapman Mazda we feel you are more than a customer you are part of our family! We look forward to a long business/family relationship. If you should ever need assistance, please feel free to contact me. Sincerely, Jamie Cox Customer Relations Manager Chapman Mazda

December 09, 2010

The service person is responsive and friendly as soon as you get there. They take a personalized approach to the service of your vehicle so you know who your rep is. It's nice when your appointment time i More

by deboykin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Pabst
Dec 09, 2010 -

Chapman Mazda responded

Thank you for the great review! Here at Chapman we feel our customer's are part of the Chapman family. We strongly believe in the principal that the customer always comes first and is our most important asset. If you should ever need any assistance in the future, please feel free to contact me. Sincerely, Jamie Cox Customer Relations Manager Chapman Mazda

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