Chapman Mazda

I had an engine prolem with a used Miata I bought from the dealership. They went above and beyond the call of duty to help me get the car fixed and they absorbed their fair share of the cost for a problem the dealership. They went above and beyond the call of duty to help me get the car fixed and they absorbed their fair share of the cost for a problem that was not their fault even though Mazda corporate declined any participation. I commend the store for doing the right thing and I will be a future service and sales customer thanks to the way they handled this situation. Thanks to Jesse, Dave and Norm for getting my wife's Miata back on the road, hopefully for many trouble free years. More

No Pressure. Clear understanding of what you are buying, No Pressure. Clear understanding of what you are buying, and what you cost is going to be. Great knowledge of vehicle and ability to explain to cost No Pressure. Clear understanding of what you are buying, and what you cost is going to be. Great knowledge of vehicle and ability to explain to costumer. In the past whenever my wife and I purcesed a vehicle , for months thereafter I have regrets of what a crappy deal I may have got in to. This was the first time in my life, that I did not have any regrets wile buying a car. great job,will continue to do future business with Chapman Mazda. More

Service was performed when they said it would be, car was immaculate, and the employees were all friendly. Even though this was my first service visit, I will be bringing my car back for its scheduled servic immaculate, and the employees were all friendly. Even though this was my first service visit, I will be bringing my car back for its scheduled service. Now how many times do we customers ever say that about a vendor? More

I bought my Mazda couple months ago and started hearing some noise from the back side few days ago. Got an appointment from Norman to check the car. They were nice as always and the free shuttle service wa some noise from the back side few days ago. Got an appointment from Norman to check the car. They were nice as always and the free shuttle service was very helpfull. They fixed my car in couple hours. During my visit Salesman Ali Birinci helped us to check the new Mazda 2. He was very professional and helpful. Thanks again! More

I showed up with no appointment, described my problem and I showed up with no appointment, described my problem and at the same time it was time for a 15000 mile service. My guy explained how great a deal th I showed up with no appointment, described my problem and at the same time it was time for a 15000 mile service. My guy explained how great a deal that was and we did it plus they solved the problem of the idle going up and down. The customer lounge is very comfortable with a good flat screen TV tuned into a great news channel. Plussssssssssssss donuts. You hardly ever see that anymore. They got me in and out in approx. 1 hr. Plus the general manager stopped over to talk to me. It was a real nice experience. More

I was pleased with the promptness of the service and the friendliness of the personnel. I also appreciated the "Lifetime" oil change gift card I had been sent to use. It's a great bargain! I was treated wel friendliness of the personnel. I also appreciated the "Lifetime" oil change gift card I had been sent to use. It's a great bargain! I was treated well and will definitely return again for other services to my Mazda. More

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DAVID & NORM REALIZED MY WIFE'S CAR HAD A SITUATION AND THEY STEPPED UP TO THE PLATE AND SOLVED EVERYTHING. THANKS TO THEM THE CAR IS RUNNING GREAT! SHE IS SO HAPPY WITH HER SECOND MX-5.WE WILL CONTINUE TO THEY STEPPED UP TO THE PLATE AND SOLVED EVERYTHING. THANKS TO THEM THE CAR IS RUNNING GREAT! SHE IS SO HAPPY WITH HER SECOND MX-5.WE WILL CONTINUE TO SERVICE OUR CAR AT YOUR DEALERSHIP. THANK YOU VERY MUCH. PAUL WOLFSON More

It was the day after a holiday and I didn't call before I showed up. They listened to what my problem was with the idle on my car, it was also time for my 15,000 mile service and I mentioned the coupons that showed up. They listened to what my problem was with the idle on my car, it was also time for my 15,000 mile service and I mentioned the coupons that had been mailed out to me for a special price . They took me in and within two hours had everything completed plus my problem with the idle solved. The customer lounge was very clean and entertaining. My service man was extremely helpful in determining what I needed to do to keep my car running smooth. I also met the manager of the dealership again who always makes it a point to stop by and say hello. My whole experience has always been great and I would highly recommend this dealership to anyone looking to buy a Mazda. More

I think the price for an oil change is awesome. The waiting area is one of the best I have ever seen. I've been to others and they are not so comfortable. We have an issue with our carpeting in our car waiting area is one of the best I have ever seen. I've been to others and they are not so comfortable. We have an issue with our carpeting in our car and the service tech explained what was done at the time of the visit and what we could expect in the next few days. So far, we are really satisfied with what we have seen from Mazda. More