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Chapman Nissan
Philadelphia, PA
152 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 152 reviews
April 06, 2012
This was my first time purchasing a car on my own. Tawny was professional, but did not make me feel over pressured. The GM and financial person worked tirelessly to make it possible for me to purchase the c was professional, but did not make me feel over pressured. The GM and financial person worked tirelessly to make it possible for me to purchase the car I wanted at a price and monthly payment with which i would feel comfortable. They not only meet my expectations, they exceed them. I love my car, and I thought enjoyed my whole expierence with Chapman Nissan. More
by kathleenkmm
Employees Worked With
Tawney
February 02, 2012
Really good experience I've purchased 2 cars from Joel Ogola on 2 different occasions and I was blown away by the way the truly work to meet the price that i wanted to pay. Would recommend Chapman to any Ogola on 2 different occasions and I was blown away by the way the truly work to meet the price that i wanted to pay. Would recommend Chapman to anyone trying to buy a car entire staff is very friendly and willing to help. More
by tdawg21x
Employees Worked With
Joel Ogola
January 29, 2012
I have been driving a mini van all of my life. My husband and I recently discussed the possiblity of purchasing a newer car. When we got to Chapman Nissan we instantly felt welcomed and at ease. The customer and I recently discussed the possiblity of purchasing a newer car. When we got to Chapman Nissan we instantly felt welcomed and at ease. The customer service couldn't be better and the sales consultant was extemely patient. We were able to purchase the car we wanted at a great price and best of all Chapman Nissan made the transition from mini van to cross over a breeze. I Love My new Rogue!! More
by MarcKim
Employees Worked With
Tawny Gates, Valerie Toto, Colvin Sanders
January 25, 2012
I liked my whole buying experience in general. The people were friendly, they were very accommodating, worked with me to get the payments I was looking for, and in the end I was satisfied with my deal and my were friendly, they were very accommodating, worked with me to get the payments I was looking for, and in the end I was satisfied with my deal and my experience! More
by TH44
Employees Worked With
Joel
January 24, 2012
Overall good experience. Had kids there with us, very accommodating. Shortest car buying experience ever, we were in and out of there with a new car in less than 3 hrs. accommodating. Shortest car buying experience ever, we were in and out of there with a new car in less than 3 hrs. More
by ldgroh
Employees Worked With
David
January 24, 2012
Great experience, thank you again to Tawny, Colvin and the finance team. the car is great, the price was great, i will def refer to my friends and family. the finance team. the car is great, the price was great, i will def refer to my friends and family. More
by mssgreen5
Employees Worked With
Tawny Gates & Colvin Sanders
December 01, 2011
I bought over the internet. Traveled 8 hrs. by bus to pick up vehicle. I was picked up at the bus depot on time and brought to the the dealer where the car was ready to go. There was a 150 dollar overcha pick up vehicle. I was picked up at the bus depot on time and brought to the the dealer where the car was ready to go. There was a 150 dollar overcharge in the billing which I was refunded by mail to my surprise! honest people to do business with. More
by nonetoday
Employees Worked With
dont remember
November 23, 2011
Of all the car dealerships I have dealt with over the years, Chapman was the most exempliary in all areas of my transaction!! It did not feel like I was being pushed into a sale & I will definetely retu years, Chapman was the most exempliary in all areas of my transaction!! It did not feel like I was being pushed into a sale & I will definetely return to Chapman for future family vehicles. More
by jcain
Employees Worked With
Eric Tomlin & Mike Vigalante
November 15, 2011
In the past, I have not had very good experiences with car dealers or car sales personnel. However, I recently started shopping for a SUV and my sister recommended Chapman Nissan. I was really impressed w car dealers or car sales personnel. However, I recently started shopping for a SUV and my sister recommended Chapman Nissan. I was really impressed with Chapman Nissan and especially with Tawny Gates, my sales lady. She was NOT pushy, and she did not try to talk me into a particular vehicle. Instead, she encourgaged me to take my time and make a selection that I would be happy with. HATS OFF TO CHAPMAN NISSAN AND TAWNY GATES. More
by fljustice
Employees Worked With
Tawny Gates
October 27, 2011
My sales experience was great at Chapman. This is my second vehicle that I've purchased from them. My sales person was friendly and didn't waste my time. The manager was very friendly and was ready to m second vehicle that I've purchased from them. My sales person was friendly and didn't waste my time. The manager was very friendly and was ready to make a deal. They worked with me until I received and payment in my budget. I was very pleased with the experience and will continue to go back for future vehicles. More
by rmyersjr
Employees Worked With
Cory & his manager
