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Chapman Nissan
Philadelphia, PA
384 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 384 reviews
May 15, 2026
I would have preferred some one to talk to me in person when I picked up my car I don’t know much about the service so I just got it’s done and you can pick it up a more in depth conversation or whatever w when I picked up my car I don’t know much about the service so I just got it’s done and you can pick it up a more in depth conversation or whatever was discovered on the care could have been appreciated More
by meeko8059
Verified CustomerEmployees Worked With
May 13, 2026
Dan was very helpful with using my coupon for my oil change and vehicle inspection. I had 2 and could only use one, which is why I only gave Nissan 4/5 stars. Overall, great service and customer service change and vehicle inspection. I had 2 and could only use one, which is why I only gave Nissan 4/5 stars. Overall, great service and customer service. More
by coffeebrown35
May 12, 2026
They are thorough & keep you informed about the service & possible cost. I have bought 3 cars from them in the past & always took those cars for service because I trust them. possible cost. I have bought 3 cars from them in the past & always took those cars for service because I trust them. More
by mjirrera
Employees Worked With
May 11, 2026
As ever, this is a service shop that does very good work in a timely manner, and is honest about stating upcoming needs - they do not upsell. I think it’s the honesty I value the most in a timely manner, and is honest about stating upcoming needs - they do not upsell. I think it’s the honesty I value the most More
by dwandry
Employees Worked With
May 08, 2026
Always is a good experience when going to Chapman ,hopefully only see me once a year fur inspections and oil changes , ,hopefully only see me once a year fur inspections and oil changes , More
by johngriffith120
May 07, 2026
This was a great experience on short notice. Customer service was excellent. I appreciate all the hard work. Customer service was excellent. I appreciate all the hard work. More
by lelhop63
Employees Worked With
May 07, 2026
Great dealership, they make you feel at home with Great service. Never had a problem with they. I've been a valuable customer for years. My service advisor Dwayne is great as well. He always keep me up on service. Never had a problem with they. I've been a valuable customer for years. My service advisor Dwayne is great as well. He always keep me up on things. More
by allangriggs44.ag
Employees Worked With
May 07, 2026
They had Great service, had good care, friendly workers. They had good Decent prices. Would recommend They had good Decent prices. Would recommend More
by ortizcaraballocarmen12
Employees Worked With
May 07, 2026
took my 2019 Nissan Murano yo this dealership. Paid $200 for diagnosis and they told me my transmission went out and will cost 7K to fix but could not tell me what caused it or even what may have Paid $200 for diagnosis and they told me my transmission went out and will cost 7K to fix but could not tell me what caused it or even what may have caused it only at 62,000 miles by the way.. More
by sanders
Employees Worked With
May 06, 2026
They are always there to help you with any questions or problems with your Nissan and I respect that at chapmen problems with your Nissan and I respect that at chapmen More
by mobrien9
