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Chapman Nissan
Philadelphia, PA
478 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 478 reviews
September 03, 2026
Excellent. Justin provides friendly and prompt response even in nighttime so I can move forward the deal seamlessly. He also helps me with flexibility for payme Justin provides friendly and prompt response even in nighttime so I can move forward the deal seamlessly. He also helps me with flexibility for payment method More
by Kaoru Yabe
Verified CustomerEmployees Worked With
Justin Sowell
September 03, 2026
The service department at Chapman Nissan delivers an exceptional customer experience, staffed by highly efficient and technically proficient professionals. In particular, Dwayne Thompson provided great exceptional customer experience, staffed by highly efficient and technically proficient professionals. In particular, Dwayne Thompson provided great service, demonstrating a steadfast commitment to transparent communication by keeping clients thoroughly informed of their vehicle's ongoing requirements. A defining feature of their service care is the integration of a comprehensive digital video inspection during the servicing process. This provides an exemplary level of operational transparency, reinforcing absolute confidence in the quality and integrity of their automotive care. I highly recommend Dwayne and the Chapman Nissan team for their professionalism, and I fully plan to return to this dealership for all of my future vehicle service needs. More
by Ani
September 02, 2026
Warren Crooks was very professional and respectful . dealing with. Tony Woods was also professional in explaining financial decisions dealing with. Tony Woods was also professional in explaining financial decisions More
by oahubbard
Employees Worked With
August 27, 2026
Great staff, efficient and knowledgeable, keep uou informed abour your car needs. You get a video about your car being serviced. informed abour your car needs. You get a video about your car being serviced. More
by Peaches
August 27, 2026
Excellent staff and service. Keeps in contact with me about continued car maintenance and care. Keeps in contact with me about continued car maintenance and care. More
by ebrooks1400
Employees Worked With
August 26, 2026
Pleasant and friendly staff, also knowledgeable and letting customers know if anything else is needed for your car. letting customers know if anything else is needed for your car. More
by Peaches
August 26, 2026
Fast and accurate service. Polite and respectful hosts.priceing is accurate. Work done in a timely manner Polite and respectful hosts.priceing is accurate. Work done in a timely manner More
by lindafinney46
August 26, 2026
The person who helped me did his job but the reason for my visit was not addressed! I came there because my car was having an issue that I already had checked so I knew exactly what the issue was. I left t my visit was not addressed! I came there because my car was having an issue that I already had checked so I knew exactly what the issue was. I left the dealer after spending over $200.00 for them to tell me the issue is exactly what I told them it was when I entered the facility. So in other words my issue was not resolved they reiterated what I knew charged me for that and then told me I would have to pay an additional $400.00 for them to do further testing. This makes no sense! I came in knowing what the problem was so they should have told me I needed to do the additional testing to pinpoint the exact location of the problem! Not charge me to tell me the problem again so now I spent money on the same thing twice and still need additional testing to locate the exact problem area. More
by eharris_19143
August 22, 2026
Everyone was helpful and friendly. Everything was explained perfectly and staff was extremely knowledgeable. Will definitely use you again. Everything was explained perfectly and staff was extremely knowledgeable. Will definitely use you again. More
by donnarubio0
