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Chapman Nissan

Philadelphia, PA

4.7
152 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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6723 Essington Avenue

Philadelphia, PA

19153

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Showing 152 reviews

October 19, 2011

It was a good experience. The staff was very professional. I wasn't really looking for a new car, my warranty on my old car was up and I didn't want to have huge mechanic bills. My payments ar More

by lovemyaltima2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry and Laura
October 14, 2011

Although it was an all day process and I had other things I had to do. The sales lady help me and my wife picked a good car. She was very patient with us and helped us with what we wanted. The dealership was More

by kkent747
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Price
Recommend Dealer
Yes
Employees Worked With
Forgot her name
October 12, 2011

I have reached out to USAA to remove you from the program. You sold us a 1995 Neon having reported over and over that it only had 26,000 miles but the odometer only works intermittently. I agre More

by bseube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henry
September 24, 2011

I feel that there were some things that should have been fixed on the car before I took it off the lot. But overall my experience at Champman. More

by delicia713
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joel
September 23, 2011

Fast and friendly service...I went in knowing exactly what wanted and Warren went above and beyond to make it happen without me spending awhile day in the dealership..everyone one was so professional and More

by Niccieric123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith , warren,mike
September 21, 2011

Tawny Gates was an excellent salesman with a pleasant personality! She made the purchase of my new vehicle smooth sailing! She always kept a smile on our face! Thx Tawny... More

by gerriewoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tawny gates and laura? finance/business manager
September 08, 2011

Everything about my experience here was great. I was treated with respect and everyone was friendly and very professional. Also, everyone was extremely efficient and organized. I had no problem at all More

by jblythe753
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Joe P. and Colvin
September 08, 2011

My overall experience with Chapman Nissan was very satisfactory. My sales person Samantha Taylor was very friendly and knowledgable regarding the car I purchased from Chapman Nissan. The managers of More

by Phillyclient
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
September 07, 2011

The price of the car was in my range and Mr. A. Callazo was very helpful in getting the monthly payments I wanted and helpful in getting me financing for the car, also helpful getting me a down payment tha More

by L. Howell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Callazo
September 05, 2011

My wife and I were extremely pleased with the quality of customer service and dedication to both Nissan and their customers. We received great care, expediantly and received the deal we were looking for. More

by manigly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Joe & Laurie