Chapman Volkswagen Scottsdale

Friendly, direct, timely. I like the experience of working with the people at Chapman Dealerships. No dealership service would be considered inexpensive but I always feel I ge I like the experience of working with the people at Chapman Dealerships. No dealership service would be considered inexpensive but I always feel I get quality service at a reasonable price. I am also never pressured to agree to and pay for any services I do not want or disagree with. Many service departments could learn from their approach. More

Prompt, personable and exceptional service. They performed - in under one hour - what another VW dealer had told me they "could not" repair. They performed - in under one hour - what another VW dealer had told me they "could not" repair. More

Service is efficient, quick. Good communication. Manny is friendly, helpful and not pushy. Nice waiting area. Good communication. Manny is friendly, helpful and not pushy. Nice waiting area. More

I just bought a Chrysler 300 S from Chapman VW Scottsdale. Brian took care of my financing. He was so easy to work with! Very knowledgeable and professional. Thank you, Brian. Nice doing busin Scottsdale. Brian took care of my financing. He was so easy to work with! Very knowledgeable and professional. Thank you, Brian. Nice doing business with you More

I brought my vehicle in for a recall, and was able to get a few other small issues repaired under warranty as well. Daryl was very helpful and provided a pretty accurate estimate of how long the work would t a few other small issues repaired under warranty as well. Daryl was very helpful and provided a pretty accurate estimate of how long the work would take. More

The service provided was well done (so far). My car was clean, fully inspected, and runs like a charm. The only downside was the length of time it took to get fully serviced. I arrived for a 9:0 My car was clean, fully inspected, and runs like a charm. The only downside was the length of time it took to get fully serviced. I arrived for a 9:00 a.m. appointment on Wednesday, 7/23, and my car was not available for me until Tuesday, 7/29. Given an estimate of 2-3 days, I expected the car to be ready NLT Fri, 7/25. More

Friendly and accurate service. Keeping updated about progress of your repair, Depending on the problem found they probide quick solutiom. Keeping updated about progress of your repair, Depending on the problem found they probide quick solutiom. More

Service department is excellent Superior service Can always trust their work and recommendations Keeps me informed at all times always trust their work and recommendations Keeps me informed at all times More

Terrible experience all the way around. Zero stars, if only possible. Would not ever recommend. Zero stars, if only possible. Would not ever recommend. More

Alex was very helpful and informative. I appreciate him taking the time to look over my car. I appreciate him taking the time to look over my car. More