Chapman Volkswagen Scottsdale

I can’t say enough great things about Chapman Volkswagen Scottsdale! After having a frustrating experience elsewhere, their team completely turned things around for me. They handled all of my vehicle’s reca Scottsdale! After having a frustrating experience elsewhere, their team completely turned things around for me. They handled all of my vehicle’s recalls quickly and efficiently, and even went above and beyond to help me get a new tire and rim. Every step of the process was smooth, professional, and friendly. It’s clear they truly care about their customers and take pride in their work. I highly recommend Chapman Volkswagen Scottsdale to anyone looking for excellent service and a team that really delivers! More

Roland was very knowledgeable and professional. He provided great customer service throughout the sales process. He provided great customer service throughout the sales process. More

Lester and Brian were exceptional, can not thank them enough, great buying experience and guided through all the process seamlessly enough, great buying experience and guided through all the process seamlessly More

It was easy to work with the sales team and I enjoyed the process. I would recommend them to anyone looking to buy a VW. process. I would recommend them to anyone looking to buy a VW. More

Lauren and the entire team at Chapman provided excellent customer service! They were quick and extremely easy to work with! customer service! They were quick and extremely easy to work with! More

Provided excellent customer service! Explained everything that needed to be done and did not have a ridiculous wait time! Explained everything that needed to be done and did not have a ridiculous wait time! More

The Chapman family runs a great dealership and Alex in service is the best service advisor in the industry. service is the best service advisor in the industry. More

Mike and his team at the service center are a great crew. I want to give an even bigger shout out to Ty who took care of my annual oil change on Friday - I will be requesting him from now on for his promptn I want to give an even bigger shout out to Ty who took care of my annual oil change on Friday - I will be requesting him from now on for his promptness, courtesy and professionalism. More

Todd was my sales person. He provided.Excellent customer service, and was knowledgeable about the Tigua that I purchased. I was very pleased with the whole process. No one wa He provided.Excellent customer service, and was knowledgeable about the Tigua that I purchased. I was very pleased with the whole process. No one was pushy. Everyone was very helpful, including the financial advisor manager. All in all it was a great experience. More

Friendly, direct, timely. I like the experience of working with the people at Chapman Dealerships. No dealership service would be considered inexpensive but I always feel I ge I like the experience of working with the people at Chapman Dealerships. No dealership service would be considered inexpensive but I always feel I get quality service at a reasonable price. I am also never pressured to agree to and pay for any services I do not want or disagree with. Many service departments could learn from their approach. More