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Chapman Volkswagen Scottsdale

4.7

213 Lifetime Reviews

3700 N 89th St., Scottsdale, Arizona 85251
Call (480) 424-3560

Top Reviewed Employees

Kelley Madden, Your Go-To Sales & Leasing Specialist, Chapman Volkswagen Scottsdale

Kelley Madden

Your Go-To Sales & Leasing Specialist
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Proctor, VW Sales, Chapman Volkswagen Scottsdale

Greg Proctor

VW Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ruben Torres, VW Sales, Chapman Volkswagen Scottsdale

Ruben Torres

VW Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Javier Encalada, VW Sales, Chapman Volkswagen Scottsdale

Javier Encalada

VW Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

November 19, 2018

"Condescending Service Advisor"

- VWOWNER

I have a new 2018 Tiguan that I wanted to bring in for service. I live smack in the middle of Chapman vw and camelback vw. I thought it would be easier to get to the Scottsdale location but next time I will gladly deal with more traffic to avoid the rude and condescending treatment I received from their service advisor Ryan. Ryan needs a refresher in customer service. I was told by a different service advisor that my car would be ready in 2-3 hours. I returned 4 hours later to pick up my car. Ryan’s greeting to me was “did we call you and tell you your car was ready”. I replied no. His response “then it’s not ready”. His attitude became worse as the conversation went on and then later when I picked up my car, he sarcastically yelled after me “have a nice day”. I assume they get paid for warranty work....I will take my business to camelback.

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Employees Worked With

Ryan R

November 17, 2018

"Love the service "

- Akbraz

Kelley was the perfect salesperson and made buying a new car a great experience. This is my first new car in 10yrs and she made it easy. Everyone was great at the dealership will recommend to everyone.

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Employees Worked With

Kelley Madden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 30, 2018

"Easiest car buying experience I have ever had"

- Heather77

Such a painless and quick buying experience. All pre paperwork and approvals were done before I came in to the dealer and the car I wanted to see was ready for me to test drive. Kelley was pleasant and thorough. This is why I always go with Chapman VW!

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Employees Worked With

Kelley Madden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Pete Basaldu

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Photos & Amenities

  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
Chapman Volkswagen Scottsdale, Scottsdale, AZ, 85251