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Chapman Volkswagen Scottsdale

Scottsdale, AZ

4.9
513 Reviews

3700 N 89th St.

Scottsdale, AZ

85251

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Showing 513 reviews

July 11, 2026

The experience, start to finish, was organized and professional. Made the process painless and quick More

by Adeleers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren DeLeers
July 09, 2026

Service Advisor ensured my car was looked at early despite long wait times. Issue was fixed quickly. More

by skasi121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Richman
Jul 13, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

July 06, 2026

I am very satisfied with with the work Ty and his team do to keep my vehicle up and running. I am also very impressed with how clean the vehicle is when it returned to me. I feel like I'm driving a new car w More

by starfish1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Parsons
Jul 07, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Ty. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

July 04, 2026

I like to thank Davis and Jose for the smooth purchasing experience. I would also like to thank them for my follow up concerns. All handled. More

by c.nelson.47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Jose
Jul 06, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Davis and Jose. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

July 02, 2026

This store has a wonderful team. I want to thanks Jose who help me go through the process of my lease. He did an exceptional customer service. I definitely recommend this store. More

by geniaknapp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José Marin
Jul 06, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with Jose. We look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

June 18, 2026

Me atendio el ejecutivo Jairo L. en espanol, para mi es muy importante entender todo el proceso y en mi idioma es mucho mejor, su servico fue rapido y eficiente, el personal de finan More

by Hilda Rivas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jairo L.
Jun 19, 2026 -

Chapman Volkswagen Scottsdale responded

Muchas gracias por tomarse el tiempo para brindarnos una evaluación positiva de su experiencia con Jairo. Nos alegra saber que el rendimiento de nuestro equipo superó sus expectativas. Esperamos volver a servirle pronto.

June 17, 2026

Reid in the service department was sensational. Really appreciated his professionalism and attention to my situation. Thank you very much! Robert- More

by PURIENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid- Service
Jun 19, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Reid. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

June 04, 2026

One of the easiest car by experiences that I’ve ever had. Roland on the sales side and Brian on the finance side were really easy to work with. I was in and out of the dealership in less than an hour. I woul More

by Jeff.cowart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Roland Ugho
Jun 08, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Roland and Brian. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

June 04, 2026

I am so glad I found Chapman Auto Group! Extraordinary people! This is the perfect example of hiring the right people to create the environment and culture that you want associated with your More

by awinslow228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Sanchez
Jun 08, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

June 03, 2026

Ty Parsons was fantastic to work with. He was polite and professional and an excellent listener who took the time to understand what my primary concern was. I also greatly appreciated Ty a More

by nasser227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Parsons
Jun 04, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Ty Parsons. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

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