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Chapman Volkswagen Scottsdale

Scottsdale, AZ

Overview
Reviews
4.9
522 Reviews
Call Dealership (480) 424-3560
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3700 N 89th St.

Scottsdale, AZ

85251

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Showing 522 reviews

September 10, 2026

The method of setting an appointment was arduous, but completed though different from the last time I made an appointment. The service contact Ty was very good and attentive. The service technician S More

by WeCare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Parsons and Scott Kicey
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Sep 10, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

September 02, 2026

Everyone was great that we came in contact with. Highly recommend Mason and this group. More

by rkennedy1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason
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Sep 03, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles!

August 12, 2026

My service advisor, Reid Richman, was extremely welcoming, friendly and professional. He impressed me and this dealership. Thank you. More

by gstayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Richman
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Aug 14, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Reid Richman. We take pride in serving our customers and hope to see you again soon!

August 10, 2026

I was very impressed with my service advisor. Manuel Sanchez/he was professional and friendly and helpful and thorough./ I appreciated that he got me in without an appointment and took care of ev More

by Itiswhatitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Sanchez / service department
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Aug 12, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Manuel Sanchez. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

July 29, 2026

Staff was friendly and helpful. Process was easy and painless. Thank you for all of your help. More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben and Brian
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Aug 03, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

July 27, 2026

Lauren was great. Quick, efficient, straightforward process - very helpful and friendly. Would highly recommend her and the dealership. More

by Brandiriegelslaybaugh01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Carraux, Roland Ugho, Lauren DeLeers
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Jul 28, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Lauren. We take pride in serving our customers and hope to see you again soon!

July 23, 2026

They are always nice, friendly, clean, prompt, and keep you informed of any updates with the car. More

by Pheebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
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Jul 27, 2026 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

July 21, 2026

The service I received was exceptional. I highly recommend Chapman and would work with them whenever in the valley. More

by dtadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
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Jul 27, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

July 19, 2026

Awesome service Lester was great and me and my wife got the car we wanted he made it possible, really professional More

by Manuellopez_25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester
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Jul 20, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Lester. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

July 11, 2026

The experience, start to finish, was organized and professional. Made the process painless and quick More

by Adeleers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren DeLeers
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