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Chapman Volkswagen Scottsdale

Scottsdale, AZ

Overview
Reviews
4.9
531 Reviews
Call Dealership (480) 424-3560
View Awards

3700 N 89th St.

Scottsdale, AZ

85251

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Showing 531 reviews

February 28, 2026

My service experience was wonderful. Ty and his crew did wonderful work. I will be returning for all future services to my vehicle. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Mar 02, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Ty. We take pride in serving our customers and hope to see you again soon!

February 23, 2026

Lauren was great, she really helped turn a bad situation into a good one. I recommend her for any upgrades. More

by nickgabos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren DeLeers
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Feb 26, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with Lauren. We look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

February 15, 2026

Everyone was amazing the entire experience was great! From start to finish the treatment was first class!!! Thank you More

by chefizzy15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Carraux, Lauren DeLeers
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Feb 16, 2026 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

February 02, 2026

Friendliness. The professionalism. The quality. I like 5he fact the service advisor listened to my concerns. I like the fact my car gets washed, too. More

by davidvickimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Ugho
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Feb 05, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.

January 31, 2026

Ty is always great, really appreciate his professionalism. Will always return to him for service. More

by Jbaldwin03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty , Roland Ugho
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Feb 02, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Ty. We take pride in serving our customers and hope to see you again soon!

December 31, 2025

Ray at Chapman in Scottsdale was most helpful, courteous, and accelerated the process. He gave us a very friendly send off. Would go back again. More

by fihawks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
Print
December 23, 2025

The Experience I Had Saturday Is Beyond What Words Can Explain. Never Had A Dealer Be So Open & Honest. My Salesman Was Great !! I Was In & Out Of Finance In Minutes & In My New Car & On The Road. 10/10 C More

by Aaliyah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parrales
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Dec 24, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

December 12, 2025

I’ve always had timely and HONEST service. I don’t need to go to a dealership since my car is older but for certain repairs I trust them alone More

by kg27az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Biebrich
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Dec 16, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

December 08, 2025

This dealership will never get a 5 star because of the finance guy when I purchased the vehicle. More

by liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Print
Dec 09, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.

December 05, 2025

So far so good, had to take my new GTI in for recommended maintenance. Decided to try Chapman as the one near my residence seems to have quite a few bad reviews regarding the service department. Dylan was More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Biebrich
Print
Dec 08, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

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