Chapman Volkswagen Scottsdale

I am so happy I came in. Kevin was extremely friendly and helpful. I felt like I knew him for years and I actually just met him. I was in very good hands. I will be returning for all of my service and and helpful. I felt like I knew him for years and I actually just met him. I was in very good hands. I will be returning for all of my service and maintenance. He made my experience a great one. I wanted my car to be inspected because I was out of the country for 4 months. He brought me into his office and thoroughly explained everything they were going to do. He recommended an oil change as well. He came into the lounge to check on me while I was waiting and to let me know the remaining time on my car being finished. This was the best customer service I have ever had with getting my car serviced. More

As always, Kevin did a great job of managing our service work. Since we needed to wait for our car, he also provided recommendations of places my daughter and I could walk (we ended up walking to Phx Zoo) work. Since we needed to wait for our car, he also provided recommendations of places my daughter and I could walk (we ended up walking to Phx Zoo) which made for a very pleasant way for my daughter and I to share time together. More

I've been dealing with Berge VW for about a year and I was not satisfied so I went to Chapman and am very satisfied with service dept. Justin makes me feel like a valued customer. I will definitely reco was not satisfied so I went to Chapman and am very satisfied with service dept. Justin makes me feel like a valued customer. I will definitely recomment Chapman to friends. I did not buy my car from your dealership because when I went there to look for a car nobody came to help me. Maybe the way I was dressed (very casual) they thought I was not there to buy. More

Exceptional customer orientation follows by great repair service. All addressed issues had been corrected 100% customer satisfaction. I like your fast drive up service with friendly staff from the beginning service. All addressed issues had been corrected 100% customer satisfaction. I like your fast drive up service with friendly staff from the beginning (Kevin Fore or Justin L.) through shuttle driver and mechanic (David). Great waiting area with wide beverage selection More