Chapman Volkswagen Scottsdale

I’ve always had timely and HONEST service. I don’t need to go to a dealership since my car is older but for certain repairs I trust them alone I don’t need to go to a dealership since my car is older but for certain repairs I trust them alone More

This dealership will never get a 5 star because of the finance guy when I purchased the vehicle. finance guy when I purchased the vehicle. More

So far so good, had to take my new GTI in for recommended maintenance. Decided to try Chapman as the one near my residence seems to have quite a few bad reviews regarding the service department. Dylan was maintenance. Decided to try Chapman as the one near my residence seems to have quite a few bad reviews regarding the service department. Dylan was great, I will definitely be back. More

my service rep Ty was awesome. He gave me a breakdown of the costs and what may or may not be needed for servicing my vehicle. The technician rob did great as well. The videos and He gave me a breakdown of the costs and what may or may not be needed for servicing my vehicle. The technician rob did great as well. The videos and explaining what’s going to be done to the car wa stage first time i’ve had that type of service provided by a dealership, which is great because rob showed me the undercarriage and was explaining as the video went along. Thank you so much! I’ll be bringing my vehicle here for future services. More

Another excellent experience with Chapman VW service. Great people, very helpful and courteous. Give great advice and keep my car running great. Very accommodating for setting appointments and the few Great people, very helpful and courteous. Give great advice and keep my car running great. Very accommodating for setting appointments and the few times I have just rolled in with a 'quick' service, it was very smooth and quick. More

I can’t say enough great things about Chapman Volkswagen Scottsdale! After having a frustrating experience elsewhere, their team completely turned things around for me. They handled all of my vehicle’s reca Scottsdale! After having a frustrating experience elsewhere, their team completely turned things around for me. They handled all of my vehicle’s recalls quickly and efficiently, and even went above and beyond to help me get a new tire and rim. Every step of the process was smooth, professional, and friendly. It’s clear they truly care about their customers and take pride in their work. I highly recommend Chapman Volkswagen Scottsdale to anyone looking for excellent service and a team that really delivers! More

Provided excellent customer service! Explained everything that needed to be done and did not have a ridiculous wait time! Explained everything that needed to be done and did not have a ridiculous wait time! More

The Chapman family runs a great dealership and Alex in service is the best service advisor in the industry. service is the best service advisor in the industry. More

Mike and his team at the service center are a great crew. I want to give an even bigger shout out to Ty who took care of my annual oil change on Friday - I will be requesting him from now on for his promptn I want to give an even bigger shout out to Ty who took care of my annual oil change on Friday - I will be requesting him from now on for his promptness, courtesy and professionalism. More

Friendly, direct, timely. I like the experience of working with the people at Chapman Dealerships. No dealership service would be considered inexpensive but I always feel I ge I like the experience of working with the people at Chapman Dealerships. No dealership service would be considered inexpensive but I always feel I get quality service at a reasonable price. I am also never pressured to agree to and pay for any services I do not want or disagree with. Many service departments could learn from their approach. More