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Chapman Volkswagen Scottsdale

Scottsdale, AZ

4.9
513 Reviews

3700 N 89th St.

Scottsdale, AZ

85251

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Showing 255 service reviews

July 09, 2026

Service Advisor ensured my car was looked at early despite long wait times. Issue was fixed quickly. More

by skasi121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Richman
Jul 13, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

July 06, 2026

I am very satisfied with with the work Ty and his team do to keep my vehicle up and running. I am also very impressed with how clean the vehicle is when it returned to me. I feel like I'm driving a new car w More

by starfish1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Parsons
Jul 07, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Ty. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

June 17, 2026

Reid in the service department was sensational. Really appreciated his professionalism and attention to my situation. Thank you very much! Robert- More

by PURIENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid- Service
Jun 19, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Reid. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

June 04, 2026

I am so glad I found Chapman Auto Group! Extraordinary people! This is the perfect example of hiring the right people to create the environment and culture that you want associated with your More

by awinslow228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Sanchez
Jun 08, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

June 03, 2026

Ty Parsons was fantastic to work with. He was polite and professional and an excellent listener who took the time to understand what my primary concern was. I also greatly appreciated Ty a More

by nasser227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Parsons
Jun 04, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Ty Parsons. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

May 30, 2026

Simply the best. The Chapman team is very thorough in their work, and very proactive with regards to identifying potential issues with our new car under warranty-Mik More

by -
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, Mike
Jun 01, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Mike and Ty. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

May 24, 2026

Dylan is a big asset. Very professional and patient. You don't want to lose him. I trained customer service professionals and he is exceptional. More

by shashafuji4
Recommend Dealer
Yes
Employees Worked With
Dylan
May 26, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Dylan. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

May 20, 2026

Reid was very helpful and knowledgeable! Would definitely recommend Chapman Volkswagen Scottsdale over other dealers in the valley. More

by arkmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid
May 21, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with Reid. We look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

May 20, 2026

Manuel Sanchez gave a really good service. He delivered the car before the estimated time. And change the battery for free because it has warranty. The service was excellent. highly recommend More

by Naha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Sanchez
May 21, 2026 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Manuel Sanchez. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

May 15, 2026

Ty, Is the reason we come back. worked with several advisors and he's the only one who has the best attitude. More

by dhamblen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ty
May 18, 2026 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Ty. We take pride in serving our customers and hope to see you again soon!

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