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Chapman Volkswagen of Tucson

5.0

308 Lifetime Reviews

4500 E 22nd St, Tucson, Arizona 85711
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Top Reviewed Employees

Paul Fernandez at Chapman Volkswagen of Tucson

Paul Fernandez

volkswagen expert
5.0
Ryan Fuller at Chapman Volkswagen of Tucson

Ryan Fuller

Brand Expert
5.0
Emilio Guevara III at Chapman Volkswagen of Tucson

Emilio Guevara III

Brand Specialist
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Fabian  Rodriguez at Chapman Volkswagen of Tucson

Fabian Rodriguez

Sales
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

January 15, 2020

"Buying my first car with you was a great experience!..."

- David_a_garcia08

Buying my first car with you was a great experience! Great customer service and attention is ubique. Looking forward to buying a bigger car for my family with you guys when I pay off this one.

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Employees Worked With

October 18, 2019

"Always GREAT"

- Karen

EXCELLENT Service Department. Larry Sanchez, besides being personable, has not steered me wrong on service recommendations. I've been a customer for >20 yrs & have had only excellent experiences from Larry & Scott.

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Employees Worked With

Larry Sanchez & Scott MacNeil

October 03, 2019

"Josh Harris-goes above and beyond expectations"

- NRASH

I will try to be succinct but it is difficult, for I have so many great things to say about Chapman VW. I moved here in 2016 with my leased Jetta. I found Chapman and the amazing service team who've cared for my car til just this month when my lease was up. For the last 6 months, I have been in touch with Josh Harris in Sales, contemplating my next move-lease again, buy my car, or buy a new car. He has been inexhaustibly patient and never pressured me, only offering guidance when asked. I ended up turning my car in and buying a new Jetta. He walked me through the entire thing, he's been available by text anytime I've had a question, incredibly responsive and consistently kind and patient, and extremely knowledgeable. I have never had the experience I have had these past 4 years at any dealership-I never considered going anywhere else when the time approached for me to make a decision. Thank you Josh for going above and beyond, for I know there is nobody who expects more than me-I always told my son, why not ask? Josh Harris understood my expectations, and made it all happen for me and then some. I reiterate, I've been a customer for 4 years for service/maintenance and each visit I had the same feeling of confidence in this amazing dealership. I will be forever grateful to the neighbor I had when I first moved here who had a VW as well; he said Chapman VW is a bit further but that is where you should go for your service, I took his advice, met Mia Chavez in Service who has been incredible, and now Josh Harris in Sales has earned a great review. Thank you!

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Employees Worked With

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines