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Charles Gabus Ford
Des Moines, IA
580 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 580 reviews
December 10, 2022
Quick turnaround, Knowledgeable Tech Support, Friendly staff. I waited over a year and a half for the Lightning and I am not disappointed! staff. I waited over a year and a half for the Lightning and I am not disappointed! More
by cpow83
December 02, 2022
This is the 7th Ford Escape that I've purchased at Charles Gabus Ford. Every experience with Steve Sanders has been great Charles Gabus Ford. Every experience with Steve Sanders has been great More
by Jenny Sanders
November 25, 2022
I had the best salesman from the start. He was very accommodating and listened to my needs. 5 stars on communicating 5 stars on process. I would recommend Anthony Graham as the guy you want He was very accommodating and listened to my needs. 5 stars on communicating 5 stars on process. I would recommend Anthony Graham as the guy you want to buy your cars from. Top notch service More
by Cargal
November 05, 2022
Called in to order a Bronco Raptor and was told $30,000 over msrp. Why would anybody buy something from this dealership with that kind of price gouging. After I said I was unwilling to pay over msrp I was over msrp. Why would anybody buy something from this dealership with that kind of price gouging. After I said I was unwilling to pay over msrp I was hung up on. I would never buy a vehicle from Gabus Ford. More
by Mma6483
Employees Worked With
April 29, 2022
They worked hard to get me the best payment possible with the option to lease and not buy right now. the option to lease and not buy right now. More
by Mprine
Employees Worked With
April 09, 2022
Jake Davis the sales rep was the most helpful honest respectful sales rep and getting my new vehicle showed me two different vehicles I told him what I wanted he wouldn't got one that it just came in be respectful sales rep and getting my new vehicle showed me two different vehicles I told him what I wanted he wouldn't got one that it just came in best car ever!! He got me the car I wanted with the details I wanted was not pushy !!! More
by sweetpea12009tkr
Employees Worked With
Jake Davis, Chris Glenn
March 03, 2022
Great sales guy (Todd). No pressure and got us a good deal. the finance guy (Chris) was very good too. No pressure and got us a good deal. the finance guy (Chris) was very good too. More
by johncfred
October 28, 2021
The customer service was terrible. No one was friendly acted like I was bothering them when I showed up for my scheduled appointment- which they kept sending me texts all the time since scheduling up to 3 acted like I was bothering them when I showed up for my scheduled appointment- which they kept sending me texts all the time since scheduling up to 30 minutes before appointment time. The car took 1 hour 45 minutes to change oil and rotate tires. I walked through the showroom to kill time and went out to look at vehicles - tho I know there aren’t many but I didn’t have one person acknowledge me the entire time I was looking. This dealership doesn’t act like they want my business anymore. I purchased the vehicle from them but I may not return I was not thanked by anyone through out the entire appointment Even the cashier was less than interested in my business. Guess all customer service has gone out the window and no one really cares anymore. It’s too bad. More
by Kle
Employees Worked With
David Kritenbrink
