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Charles Gabus Ford
Des Moines, IA
570 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 570 reviews
October 20, 2021
The Gabus Team was helpful, and if Ford was better at communication it would have been a better experience. My sales consultant (Jake) was great but Ford never had answers when I asked so it made Gabus l communication it would have been a better experience. My sales consultant (Jake) was great but Ford never had answers when I asked so it made Gabus look bad. I would rate Charles Gabus Ford as great. More
by celtictj2
September 12, 2021
Awesome sales guy. Took the time to talk with us and show us all the various Explorer models without pressure or games. Working out a deal after choosing was likewise painless and free from the normal "I ha us all the various Explorer models without pressure or games. Working out a deal after choosing was likewise painless and free from the normal "I have to take this to my manager" nonsense and we talked in total cost not payments and term lengths. Paperwork and Financing were a breeze. Care after the sale is second to none. More
by Rachel
Employees Worked With
Steve Bunce, Chris Glenn
August 27, 2021
This is by far the Best Ford Dealership in Iowa. If you want a new Ford you should not go anywhere else. want a new Ford you should not go anywhere else. More
by noahwolter330
Employees Worked With
Other Employees :
William Freeman, Steve Bunce, Billy Conant
August 13, 2021
Only dealership I trust to have my car(s) worked on. Never have to worry about being up-saled into things I don’t need. Always a pleasure to work w/ Michelle Hays & Robert Kritenbrink and I go in knowin Never have to worry about being up-saled into things I don’t need. Always a pleasure to work w/ Michelle Hays & Robert Kritenbrink and I go in knowing that they’ll take care of me however they can. More
by rschugy
Employees Worked With
Robert Kritenbrink, Michelle Hays
August 04, 2021
My initial call for “Premium Care Maintenance” scheduled every 7500 miles, was less than satisfactory. After showing up in person early for my appointment with the “official” document, they agreed to comple every 7500 miles, was less than satisfactory. After showing up in person early for my appointment with the “official” document, they agreed to complete 50% of the items listed. But the service reps were polite and helpful, although I felt that if I did not ask the specific question, I would not receive answere More
by Macjjg
Employees Worked With
Chris in service
July 21, 2021
Terrible Dealer!!! They will mark up a vehicle over MSRP!! This practice is illegal in some states and is very unethical. Everybody needs to make money but to take advantage of the consumer like that i MSRP!! This practice is illegal in some states and is very unethical. Everybody needs to make money but to take advantage of the consumer like that is terrible!! Especially in these times!!! More
by stilenovich1
Employees Worked With
William Freeman
June 08, 2021
Best new car at the best dealership I’ve ever known. Stephen took care of me, and helped me find the perfect car to take care of me. Stephen took care of me, and helped me find the perfect car to take care of me. More
by bankrum
May 12, 2021
Everybody was great to work with. So far we love our truck. This was the second vehicle we have purchased here. Will be back Thank you truck. This was the second vehicle we have purchased here. Will be back Thank you More
by terry.anderson
April 21, 2021
The detail shop did a very poor job of cleaning. The rear seat belts were covered in dust that then cover the seat when pulled out. The under carriage was covered in dirt and rocks. seat belts were covered in dust that then cover the seat when pulled out. The under carriage was covered in dirt and rocks. More
by Jgr1ff1957
