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Charles Gabus Ford
Des Moines, IA
742 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 742 reviews
November 11, 2026
Traded in one vehicle for another. Sales man did a great job of showing me the inventory and not pressuring me to buy. Could have been a little more knowledgeable but overall did a gre Sales man did a great job of showing me the inventory and not pressuring me to buy. Could have been a little more knowledgeable but overall did a great job. More
by Cdubya41
Employees Worked With
November 06, 2026
Great service and people who really care about there work in a way that many other companies don’t. in a way that many other companies don’t. More
by gsneed
Employees Worked With
November 06, 2026
Staff was very helpful, friendly and professional. Without an appointment they were able to help with my battery problem the same day/hour. Without an appointment they were able to help with my battery problem the same day/hour. More
by Immirar
November 04, 2026
My first time at Gabus because I just moved to DM. Quick & friendly service! I had an oil change and replaced cabin filters. Quick & friendly service! I had an oil change and replaced cabin filters. More
by murphy1049
Employees Worked With
November 03, 2026
I couldn’t have asked for a better service experience at Charles Gabus Ford! From Mike, my service coordinator, to Evan, my technician, both provided exceptional service and went above and beyond. As a flig Charles Gabus Ford! From Mike, my service coordinator, to Evan, my technician, both provided exceptional service and went above and beyond. As a flight attendant with a crazy schedule, arranging vehicle service can be challenging. Mike helped me find a date that worked, kept everything convenient with a link to make my payment, and even arranged to have my vehicle delivered safely and securely to my driveway while I was away on a trip. That level of care was absolutely amazing! I also truly appreciated Evan’s detailed video showing what he inspected and checked, explaining his findings, and walking me through the work on my vehicle. Having that insight gave me such peace of mind. Thank you, Mike and Evan, for making the entire experience so easy and stress-free. I highly recommend Charles Gabus Ford for any vehicle service needs! More
by daisy.shimkus
November 02, 2026
Staff is very friendly and service was excellent, as it always is. Comfortable waiting area with fresh coffee. always is. Comfortable waiting area with fresh coffee. More
by jwmontgomery4
Employees Worked With
October 30, 2026
Ben was very helpful. I greatly appreciated having it delivered to my house. The mechanic found some other important problems. This is a 2008 Focus, but is driving like ne I greatly appreciated having it delivered to my house. The mechanic found some other important problems. This is a 2008 Focus, but is driving like new. More
by ekb46503
October 28, 2026
Appreciate the service your employees offer. From the very nice service person to the employee taking the payment. Customer service top notch. Denise From the very nice service person to the employee taking the payment. Customer service top notch. Denise More
by denisecox0415
Employees Worked With
October 28, 2026
Excellent work completed by the service staff with a top notch service advisor who has a great understanding of customer care notch service advisor who has a great understanding of customer care More
by walleye1
October 28, 2026
I arrived for my oil change 30 minutes early and was still able to get the car serviced right away which was really helpful. I have always been very happy with Charles Gabus when I go there. still able to get the car serviced right away which was really helpful. I have always been very happy with Charles Gabus when I go there. More
by neilnpatsy
Employees Worked With
