Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Charles Gabus Ford
Des Moines, IA
731 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 731 reviews
October 22, 2026
Even though my issue with my 2026 Escape lift gate only worked for one day the staff listen to me and tried to fix it worked for one day the staff listen to me and tried to fix it More
by p.a.cgav
Employees Worked With
October 19, 2026
I brought my car in for its 6-month check-up, oil change, etc. I left feeling very pleased with every person involved and the service rendered! change, etc. I left feeling very pleased with every person involved and the service rendered! More
by rosalieshultz
Employees Worked With
October 13, 2026
Staff was friendly. Nice inventory to choose from. Website was accurate on availability and pricing. I was very perturbed by the fact that the $500 MANDATORY payment cov Nice inventory to choose from. Website was accurate on availability and pricing. I was very perturbed by the fact that the $500 MANDATORY payment covering your clearcoat on the paint was not brought up until I was signing on the contract which added $500 to the cost of this transaction from what your website says the pick up will cost. If that’s aMANDATORY addendum to your pricing, I don’t know how you don’t have to include that in the price of the vehicle and you wait until I’m signing the contract to bring it up. More
by johnaj1978
Employees Worked With
October 12, 2026
Didn’t waste time. We had a good deal made and was off premise with my new truck in less than 2 hrs We had a good deal made and was off premise with my new truck in less than 2 hrs More
by armrivera
October 02, 2026
They were very courteous and there was no pressure. We gat a fair deal on our trade in even though it was in a little bit of rough shape. They took the time to explain all of the car’s features. I w We gat a fair deal on our trade in even though it was in a little bit of rough shape. They took the time to explain all of the car’s features. I would recommend them to anyone looking to trade in a car. More
by grammajo1884
Employees Worked With
October 02, 2026
I was treated very good. They answered all questions and gave quotes before work was done. Even though I thought the cost was way high for what was done,they did not try to s They answered all questions and gave quotes before work was done. Even though I thought the cost was way high for what was done,they did not try to sell me on parts not needed as other dealers have done. More
by Jim
Employees Worked With
October 01, 2026
Very pleasant and professional getting my car scheduled when I need service, and answer my questions about car care, and advice and recommendations on best approaches to my vehicles needs when I need service, and answer my questions about car care, and advice and recommendations on best approaches to my vehicles needs More
by sherrylpearson6
September 30, 2026
This is a great place to do business. Appreciate the prompt answers to my many questions. Appreciate the prompt answers to my many questions. More
by Melissa Means
September 29, 2026
Works had to please customer with maintenance. In addition, service advisor Michael is knowledgeable and committed to keeping time commitments in addition to good maintenance In addition, service advisor Michael is knowledgeable and committed to keeping time commitments in addition to good maintenance More
by leoregensburger
Employees Worked With
