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Charles Gabus Ford
Des Moines, IA
564 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 564 reviews
March 22, 2018
Excellent service and ready when promised. They were concerned that I was satisfied with the pickup I chose. Patrick H took the time to make sure I understood the controls and features and if I They were concerned that I was satisfied with the pickup I chose. Patrick H took the time to make sure I understood the controls and features and if I had any other questions that I knew who to contact. Steve S. Made sure I was happy with all parts of his assistance. Gary made the paperwork easy and fast. More
by Ford Fan 51
March 20, 2018
2018 Ford Explorer While my Ford Escape was being serviced, also bought at Gabus. David Geyer showed me several new vehicles, he explained the differences between each While my Ford Escape was being serviced, also bought at Gabus. David Geyer showed me several new vehicles, he explained the differences between each model & we took each on a test drive. The experience was actually fun & I had a brand new Explorer in my garage within hours. David was so easy to work with. He is knowledgeable on every aspect of the dealership & takes the time to explain it & makes sure you are comfortable with the entire process. Anthony Graham was great to work with as well, he also explained in detail the features on the Explorer & made sure I was comfortable with it before driving it off the lot. I am glad I returned to Charles Gabus Ford for another auto purchase. An A plus experience . More
by G. Wilson
Employees Worked With
David Geyer
March 18, 2018
New car purchase I bought a Ford Escape from Steve Sanders last week and he was great! The whole experience with Ford was fantastic. To be honest I was dreading it be I bought a Ford Escape from Steve Sanders last week and he was great! The whole experience with Ford was fantastic. To be honest I was dreading it because you hear so many bad stories about car buying, but it was great! I’m super happy with my purchase! More
by Erin Ort
Employees Worked With
March 16, 2018
Best vehicle purchase experience ever! I would recommend buying a vehicle from David to anyone! He was HONEST, HELPFUL and FAST! The vehicle I called him about was cleaned (snowy day) and r I would recommend buying a vehicle from David to anyone! He was HONEST, HELPFUL and FAST! The vehicle I called him about was cleaned (snowy day) and ready to test drive when arrived. I bought it and Dylan Cottrell went over everything with me. He synced my phone and answered all my questions! CGF has an awesome process and know what they are doing! More
by HeatherG
Employees Worked With
Dylan Cottrell, David Geyer
March 10, 2018
2018 Ford Escape & F-150 I own a service company that has a fleet of 15 vehicles. Bill Freeman has been very helpful to me as a business owner because he understands my needs I own a service company that has a fleet of 15 vehicles. Bill Freeman has been very helpful to me as a business owner because he understands my needs, finds the right vehicles at the right price. This week I purchased a 2018 Escape and a 2018 F-150. I couldn't be happier with my buying experience! More
by bugguy
Employees Worked With
William Freeman
March 06, 2018
2018 F150 My husband knew what it was he wanted in a truck, knew what was on the lot and Jonathan Peters worked it out for us to get what my husband wanted. He My husband knew what it was he wanted in a truck, knew what was on the lot and Jonathan Peters worked it out for us to get what my husband wanted. He stayed until all paperwork and explanations were finished. This was a great experience. I recommend Jonathan to anyone that is vehicle shopping. More
by David Snell
Employees Worked With
Jonathan Peters
March 02, 2018
Attentive, unpressured, flexible service. I liked the approach of Steve and Josh - they listened well and spent plenty of time with me. They were good to deal with. I recommend them and woul I liked the approach of Steve and Josh - they listened well and spent plenty of time with me. They were good to deal with. I recommend them and would return for another car purchase. More
by Tony R Nester
March 02, 2018
Bought a ‘18 Ford Fusion This dealership has done a great job with my recent purchase. I love that they go above and beyond for their customers. I was especially happy with th This dealership has done a great job with my recent purchase. I love that they go above and beyond for their customers. I was especially happy with their service shop and how they immediately fix any problem with the vehicle. More
by Smithlbo
Employees Worked With
March 02, 2018
2018 Ford Fusion Couldn't have asked for a simpler, pain free buying experience. Literally from start to finish, no pressure, questions were answered, and got exactly Couldn't have asked for a simpler, pain free buying experience. Literally from start to finish, no pressure, questions were answered, and got exactly what I was looking for. More
by bhaugen23
Employees Worked With
February 22, 2018
2014 Ford Fusion Great dealership and amazing help from Jonathan. He really made my first time buying a car, easy. He never pressured me into anything and always answe Great dealership and amazing help from Jonathan. He really made my first time buying a car, easy. He never pressured me into anything and always answered any questions. Very satisfied with the customer service. More
by AlexA3
Employees Worked With
Jonathan Peters
