Charles Gabus Ford

Used car purchase Purchased a car for my son. James did a very good job showing us the vehicle and explains by the features. Will definitely buy at Gabus again. Thank y Purchased a car for my son. James did a very good job showing us the vehicle and explains by the features. Will definitely buy at Gabus again. Thank you James More

Excellent services/great to deal with We purchased a new Expedition from Gabus in October of 2017. First time I have purchased from them. They were incredible to deal with and made car b We purchased a new Expedition from Gabus in October of 2017. First time I have purchased from them. They were incredible to deal with and made car buying a pleasure. Once my wife decided on the car we wanted., I had no intention of hanging around the dealership for 3 hours to finish the deal. Our salesman and I sat down for 20 minutes, talked about price and trade, I told them the area of price I wanted to be in and we left. He emailed (my choice) a few hours later with an offer...I countered a reasonable amount and they said yes. He called and we made arrangements to pick up the vehicle three days later. Very professional, very honest fair in their offer and it was done. Will be buying all my vehicles their from now on. More

Ford Edge Buyer Steve Sanders did a great job finding us the Edge that we were looking for and made the buying process easy. We bought an F-150 from him as well and h Steve Sanders did a great job finding us the Edge that we were looking for and made the buying process easy. We bought an F-150 from him as well and he always makes things simple. More

New truck purchase Very good experience. No high pressure sales pitch to buy. There were 3 models with the 1st choice color to choose from so no problem with available i Very good experience. No high pressure sales pitch to buy. There were 3 models with the 1st choice color to choose from so no problem with available inventory. More

Body shop manager was very rude and unprofessional had to take my truck back twice not happy at all they offered nothing not even a apology manager was very rude and unprofessional had to take my truck back twice not happy at all they offered nothing not even a apology More

One of our best car buying experiences ever! Steve listening to what we needed & wanted with this purchase. We were amazed at how quickly we reached an agreement that worked very well for us. Steve listening to what we needed & wanted with this purchase. We were amazed at how quickly we reached an agreement that worked very well for us. We drove out of Gabus with a car that was exactly what we were looking for and more. We have bought over 10 vehicles from Gabus in the past 25 years and all have been good experiences. This last experience with Steve exceeded our expectations. Steve is an honest, knowledgeable, no pressure salesman who streamlined the buying process so we were in and out quickly. We have and will continue to recommend Gabus Ford and Steve. He is a great asset to Gabus. More

Robert was great. Robert Gora was great. He was conscious of our time and did not give us the hard sell. He was thorough and listened to our wants. Robert Gora was great. He was conscious of our time and did not give us the hard sell. He was thorough and listened to our wants. More

Best customer service ever! Absolutely the best experience purchasing a vehicle. Stephen and the rest of the staff were great and so helpful. Made the process easy and enjoyable. Absolutely the best experience purchasing a vehicle. Stephen and the rest of the staff were great and so helpful. Made the process easy and enjoyable. Will recommend Charles Gabus to everyone we know looking to purchase a car. More

It couldn't have went any better! Stephen Sanders was great. He made a convert out of me. This is my first Ford vehicle. I love the new cinnamon color. The heated seats will be grea Stephen Sanders was great. He made a convert out of me. This is my first Ford vehicle. I love the new cinnamon color. The heated seats will be great soon! More

"IT'S FORD'S FAULT" SAYS CHARLES GABUS 2 1/2 years ago I had my transmission go out on my car. At an expense of over $6,000 I paid to replace the transmission with the understanding that th 2 1/2 years ago I had my transmission go out on my car. At an expense of over $6,000 I paid to replace the transmission with the understanding that there was a 3 year, unlimited mileage warranty on the transmission. This service took less than a week to repair. Almost 7 weeks ago, i took my car in once again to have the transmission replaced. When I pulled into the service center, the employees were laughing because of the noise that was coming from my car. The service adviser listened to the noise and stated that the CVT (transmission) is in bad shape and that it was a common problem. I asked how long this service would take and was told that it would be about a week. After the first week went buy, I was told the transmission was on order and would be there in a week. Since then it has been 7 weeks going on 8 weeks and there is still no transmission. During the last 7 weeks, My wife and I have had to change my hours of work which has lowered our wages, drive our other car which has less gas mileage which cost me additional money, changed our holiday plans because we didn't have a second car and much more. I have asked for a loaner car until the repairs have been made and have been told no on a number of different times. After 7 weeks the general manager called and offered me a rental car for only $20 a day. The way I see it, this transmission is under warranty and I should not have any additional cost because of this problem with Ford that is represented by Charles Gabus Ford. I believe that Ford and/or Charles Gabus Ford should now reimburse a minimum of $20 a day for the "loaner car" that I never received and supply me with a car until the warranty work is done. During this time, I have made two car payments for a car that I do not have, I have made insurance payments on a car that I do not have, I have paid taxes on a car that I do not have. When I was paying the work was done in 7 days, when the work is under warranty it is now going on 8 weeks and no real answer or solution given. I have filed a complaint with Ford Motor Company and have been told that the case has been expedited but I still have no car. The point has been made that because of the ongoing problems with this transmission, (google on line - Ford CVT) why doesn't a dealer stock this transmission. Why wasn't this transmission ordered when I called to bring in my car? With thousands of these cars still on the road, are you going to tell me that there is not a new transmission in the United States? This transmission is ONLY available through Ford and their distributors. I have been greatly inconvenienced and have had additional expenses because of this "Warranty" and should be compensated for these expenses due to their in ability to provide a timely solution to my problem. Keep in mind folks, when your ford get older they just won't care!!!!!!!! More