
Charles Gabus Ford
Des Moines, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Great experience! Bill was both friendly and professional. He found me the truck that I was looking for at a fair price. I would recommend Bill to anyone who is looki Bill was both friendly and professional. He found me the truck that I was looking for at a fair price. I would recommend Bill to anyone who is looking for a new vehicle. More
Fantastic! Steve has helped me and my parents out with multiple cars. He's always friendly and he makes it his priority to help you as fast as he can, get you th Steve has helped me and my parents out with multiple cars. He's always friendly and he makes it his priority to help you as fast as he can, get you the best car for your needs, and make the visit as great as he can. More
Excellent customer service experience with David David my sale's person was great. He took the time to treat me like I was the most important person. Bought the GMC Terrain got a great deal. I would David my sale's person was great. He took the time to treat me like I was the most important person. Bought the GMC Terrain got a great deal. I would recommend anyone to visit Gabas and get David for your sales person. He will get you a great deal. More
Excellent Customer Service This was the second car I purchased from Steve. He was just as friendly and easy to work with as the first time. I will definitely buy from him agai This was the second car I purchased from Steve. He was just as friendly and easy to work with as the first time. I will definitely buy from him again! More
Go Elsewhere for Service We have purchased many cars (5+) from the dealer and love the sales, HATE the service managers. Many times they oversell you on services you don't ne We have purchased many cars (5+) from the dealer and love the sales, HATE the service managers. Many times they oversell you on services you don't need (flushes, filters etc.). They offer "The Works" oil changes for life which according to Ford is supposed to include tire rotation but they charge for the rotation every time. I brought my vehicle in for a repair and when I picked it up the air conditioner wouldn't work. It worked fine going in, didn't work when I picked it up. They said it was a coincidence. After much argument they graciously agreed to waive the "diagnostic fee" they wanted to charge to see why it isn't working and then when all is said and done they said the repair would be upwards of $500-600 to fix. I took to another dealer in town who fixed the problem for $79.00. Seriously??!! Both certified Ford Dealers. They have had several instances in overselling recommended flushes and filters that can't be burned through every 5000 miles. Rarely do you get in for an oil change and just leave with that. You usually are recommended to pay for something else. Mike is the worst sales person to deal with so avoid him at all costs if possible. Service Management really had no interest in looking into any concerns like above we brought them. So now even though we get "oil changes for life" we are taking our car elsewhere and paying for it. More
Very friendly, helpful. Didn't wait long for financing. Prompt, greeted me in a friendly matter. enjoyable, friendly sales person. I didn't feel rushed. Very knowledgeable on the vehicles. Answered all ques Prompt, greeted me in a friendly matter. enjoyable, friendly sales person. I didn't feel rushed. Very knowledgeable on the vehicles. Answered all questions. Quick process once decided on the vehicle. More
Excellent experience Steve did an excellent job finding the model I was looking for with the accessories I wanted at a fair price. Closing on the sale was seamless and we Steve did an excellent job finding the model I was looking for with the accessories I wanted at a fair price. Closing on the sale was seamless and we were able to leave in a very short period of time with our new F150. More
Not trustworthy...poor business ethics!! They ran my credit report with my information when I had only been looking at vehicles for less than an hour and hadn't even picked out a particular o They ran my credit report with my information when I had only been looking at vehicles for less than an hour and hadn't even picked out a particular one yet that I would have wanted. I very adamantly told them NOT to run it unless I was ready to buy because I didn't want my credit score messed with...why would you do that anyway?! Then the sales Manager and Finance Department said they couldn't do that and wouldn't reverse it so it ended up knocking my credit score down and it can be on my report up to two years. They lost any possibly sale or future sales from me. Went to another dealership and bought a new F-150 crew cab Lariat. More
Used Car Buying Worked with Steve Sanders to purchase a used car for my daughter, who is in college. Wanted a reliable car at a reasonable price with a warranty. Stev Worked with Steve Sanders to purchase a used car for my daughter, who is in college. Wanted a reliable car at a reasonable price with a warranty. Steve was in the process of showing us a few different cars one day but all were sold before a decision had been reached. I asked Steve to let me know if any similar cars became available. A few days later, Steve texted and indicated a car would become available soon. He called when it arrived. We drove it and made the deal. He also took an older car off my hands on a fair trade-in! Everyone in the family is happy with the new car, my daughter especially! Thank you for your help, Steve! It is greatly appreciated! More
Went above and beyond expectations Found the vehicle I wanted online and contacted them about holding it until I could make the trip depending on the weather. Was able to get there that Found the vehicle I wanted online and contacted them about holding it until I could make the trip depending on the weather. Was able to get there that night and they had the car all ready to go up front when I arrived. Purchasing the car was a breeze and they did a full detail before I left as well as filled the gas tank. Customer services was excellent and I was able to get the exact car I wanted with all the options at a great price. They will be the first place I look for my next purchase. More