
Charles Gabus Ford
Des Moines, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Great Experience Had a great experience with Steve. He was calm and provided a lot of knowledge on the vehicle I wanted to purchase! Very helpful in finding the perfec Had a great experience with Steve. He was calm and provided a lot of knowledge on the vehicle I wanted to purchase! Very helpful in finding the perfect car at a perfect price very easy to work with!! Thanks Steve from all of us! :) More
Thank you Garett!!!!! Never in my life did I think I would be able to own a brand new car with so many bells and whistles! When I arrived, I had in my mind newish and it pr Never in my life did I think I would be able to own a brand new car with so many bells and whistles! When I arrived, I had in my mind newish and it probably would have to be plain because of my budget. Garett was so patient and helpful. He found me so much more than I thought I could afford! I love it so much!!! I've never dealt with a major car dealship. Let's be real and being female didn't think I could get something so great at a deal! I did have a small army behind me holding my hand thru the process so he had to wait until I cleared it with them. It took so much patience on his part and never ever seemed put out by any of it! As many car dealerships I went to (almost all in Des Moines lol) he was the most understanding and honest! This will be forever my place to get a new car!! I can't thank them enough! More
Low balled offer, refused to negotiate on purchase price or Steve was a nice enough guy, friendly and personable. We went to look at a Ford Transit, he took time in showing us all the features and also took th Steve was a nice enough guy, friendly and personable. We went to look at a Ford Transit, he took time in showing us all the features and also took the time to take us clear to the other side of the lot to look at another very similar one. Unfortunately when running the numbers, they were already on the high side when referencing KBB and other similar vehicles of the same make, model, and year posted online. When negotiating our trade in, he stated the reason for such a low offer was that "they couldn't sell it for more than 15,000). It was a 2012 Sienna with very low miles and in good condition. Fair trade in value according to KBB was a minimum of 14,600. If you can't sell it for more than 15, you're in the wrong business. Also worth noting they had a 2015 Sienna listed at the time with 3x the miles for 18K. So yes, they can definitely sell it for more than what they claimed. In the end, the numbers didn't work out so we walked. We had been in contact with them a few times over this vehicle (they are few and far between) so I think they were banking on us being desperate enough to get the raw end of the deal. More
Mr. Freeman was great to work with. Mr Freeman worked hard for us. He found a vehicle for us after a month of going back and forth. Gave us a really good deal. Will buy from him again. Mr Freeman worked hard for us. He found a vehicle for us after a month of going back and forth. Gave us a really good deal. Will buy from him again. More
Steve was great! The whole experience was top notch. Easy and quick. Steve was very easy to work with, very thorough. They were very concerned with the value of my The whole experience was top notch. Easy and quick. Steve was very easy to work with, very thorough. They were very concerned with the value of my time. Will go back. More
Great experience with Steve and dealer! Steve Sanders was awesome to work with. Low pressure and very straight forward experience. We drove from Iowa City as we couldn't find what we wanted Steve Sanders was awesome to work with. Low pressure and very straight forward experience. We drove from Iowa City as we couldn't find what we wanted here. Steve was very helpful throughout, and made sure the drive was worth it. The price was very fair, and negotiations were quick and easy. The only negative was the wait for financing, but not the fault of Steve or the finance order. The buyers in front of us were just slow! We will definitely call again when we are in the market! More
Friendly & Professional Bill Freeman and the whole group at Charles Gabus was great! This was my first time buying a NEW vehicle and they could not have been any more helpfu Bill Freeman and the whole group at Charles Gabus was great! This was my first time buying a NEW vehicle and they could not have been any more helpful and informative from start to finish! Thank you! More
Brand NEW Ford Escape from the best Ford Dealership in town! We recently were looking for a reliable dependable safe used vehicle for my daughter when we stopped by the Charles Gabus Ford dealership to see what We recently were looking for a reliable dependable safe used vehicle for my daughter when we stopped by the Charles Gabus Ford dealership to see what they had on their used lot. That's when both Todd and Sean helped us by showing used vehicles but also a brand new Escape they had on their lot. After test driving it, my daughter fell in love with the way it handled, all of the amenities and Ford quality. Todd and Sean made it super easy as he made us an incredible offer that rivaled other dealer's used car prices. I rarely buy such large ticket items "on the spot" without thinking them over but this deal was too good to pass up and we decided to purchase the vehicle right as the dealership was closing for the evening. The entire staff never made a fuss and processed our new car sale well past an hour after they closed. Todd, Brenda and Sean could not have been more accommodating during the entire process. And after we bought the vehicle, a service technician spent another 30 minutes going over the entire vehicle and answering all of our questions. Our daughter was thrilled with all of the technological features the Ford Escape had such as a mobile app, Apple CarPlay, Apple GPS navigation, remote start, keyless entry, backup camera, side warning detection, etc. Thanks again Sean and the entire Charles Gabus Ford team for a wonderful buying experience! Sincerely, David, Jill and Nicole More
Great experience Friendly and relaxed car buying experience!! No pressure and a true desire to reach the best deal possible. They went above and beyond for the littl Friendly and relaxed car buying experience!! No pressure and a true desire to reach the best deal possible. They went above and beyond for the little extras that matter! More
GREAT Just purchased my 5th New Ford vehicle through Gabus!! My 3rd new vehicle with Steve. Its always a pleasure doing business with him. I rank him at th Just purchased my 5th New Ford vehicle through Gabus!! My 3rd new vehicle with Steve. Its always a pleasure doing business with him. I rank him at the top!! Thanks again!! More