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Charles Gabus Ford
Des Moines, IA
564 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 564 reviews
February 17, 2017
They don't do just what you tell them to do. I brought my truck in because the brake caliper exploded. They could get me in. I explained my finances were tight and to only replace a caliper and t I brought my truck in because the brake caliper exploded. They could get me in. I explained my finances were tight and to only replace a caliper and the pads if bad.They took it upon themselves to put on new pads and new rotors on both sides without asking/consulting me. My bill went from $300 to $550 More
by StuckinIowa
Employees Worked With
Kyle Walker
January 09, 2017
best car deal I ever made I would highly recommend Charles Gabus Ford to anyone shopping for a vehicle. I found my car on line and a very nice salesman, David Geyer, got in to I would highly recommend Charles Gabus Ford to anyone shopping for a vehicle. I found my car on line and a very nice salesman, David Geyer, got in touch with me. As it turned out due to a death in my family, I was unable to buy my car as soon as I wanted to, but David was nice enough to keep in touch with me while I dealt with family matters and told me in an email to get in touch with him as soon as I felt comfortable. He promised he would give me updates on the vehicle and would let me know if it got sold in the meantime. On December 23rd, I drove from Dubuque to Des Moines to pick up my lovely 2010 Jeep Grand Cherokee. David even took extra pictures of it and emailed to me. I took my trade in to a few dealerships in Dubuque, but only Gabus Ford gave me what it was worth. It was a more than fair deal, as theirs (my 2010 Jeep) booked for what they had it listed. I was in and out of the dealership in less than an hour. Everyone there was very nice and even though there was a glitch that my bank caused, the Finance Manager, Dan, was very patient and kind and called my bank and got everything straightened out. Got on the road and drove back in a terrible snowstorm and so glad I bought this Jeep. I have never had such a wonderful car buying experience and when friends and family are ready to buy, I will direct them to Gabus Ford. More
by 2010 Jeep Owner
Employees Worked With
Dan in Finance, David Geyer
December 20, 2016
Great experience This is my second vehicle from Steve and I really like that Steve is a low pressure salesmen and will not keep bothering you until you buy something. This is my second vehicle from Steve and I really like that Steve is a low pressure salesmen and will not keep bothering you until you buy something. More
by ahof
Employees Worked With
December 19, 2016
Great experience! Steve Sanders made buying a car easy. 2 hours from introduction, to test drive, to negotiation, to new car tutorial, to driving my new Explorer off t Steve Sanders made buying a car easy. 2 hours from introduction, to test drive, to negotiation, to new car tutorial, to driving my new Explorer off the lot. Thanks! More
by Matt A.
Employees Worked With
November 23, 2016
Great experience. James Carpenter and Jeff Turner helped me out the day I bought my Edge. They were both respectful and listened to what I had to say. I highly recommen James Carpenter and Jeff Turner helped me out the day I bought my Edge. They were both respectful and listened to what I had to say. I highly recommend these two professionals to anyone. There was absolutely no pressure from the time I pulled onto the lot to signing the final papers. Job well done! More
by wolverinefan
November 14, 2016
Got my 'Fun' car Dealership was easy to work with and sales people were friendly and helpful. I used my military credit union which was no problem, they held car while Dealership was easy to work with and sales people were friendly and helpful. I used my military credit union which was no problem, they held car while the papers were processing. More
by Solstice for fun
Employees Worked With
Heather Delperdang
November 14, 2016
Austin & Mike were great to work with. I usually don't fill out things like this, but Austin Parks & Mike Thomas provided us with a fantastic car buying experience. We have had some crummy I usually don't fill out things like this, but Austin Parks & Mike Thomas provided us with a fantastic car buying experience. We have had some crummy dealership experiences over the years, but these guys renewed my faith in dealership personnel. I would definitely recommend them to anyone in the market, in fact we just sent our daughter to do business with them. Oh, and the car ('09 Bullitt Mustang) is awesome. More
by rick ness
Employees Worked With
Mike Thomas, Austin Parks
November 01, 2016
Charles Gabus Ford Rocks!!! I always have a good experience with Kelly Cornish. I bought my first vehicle from him in 1993 (Ford Tempo). I have bought 5 more from him since. He a I always have a good experience with Kelly Cornish. I bought my first vehicle from him in 1993 (Ford Tempo). I have bought 5 more from him since. He always goes above and beyond. Jeff Turner in your finance department was Great too. Very helpful :) More
by Laurielf
October 31, 2016
Great service! The staff was a great help and got me exactly the vehicle I wanted. I was able to drive home in my new truck in less than four hours and they even hel The staff was a great help and got me exactly the vehicle I wanted. I was able to drive home in my new truck in less than four hours and they even helped drive in one of my trade in vehicles! More
by Elbobbo59
Employees Worked With
October 05, 2016
Great service. I took my Fiesta in for a warranty repair. They did an amazing job replacing the clutch. I had a slight vibration problem afterwards which they addres I took my Fiesta in for a warranty repair. They did an amazing job replacing the clutch. I had a slight vibration problem afterwards which they addressed in the most positive and professional manner. It isn't what happens when things go right that makes a service center good. It is what they do when something goes wrong. They accelled at fixing even my minor concerns. I will return there even after the warranty is expired. BRAVO. More
by Rasmussen317
Employees Worked With
Kyle
