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Charles Gabus Ford

Des Moines, IA

4.8
570 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 570 reviews

August 18, 2016

first time purchased at charles gabus ford The ability to find the color and package we wanted and get it to us quickly and taking the time to show us how things operates More

by explorer guy 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan (financial manager), Ben(delivery coordinator)
Aug 19, 2016 -

Charles Gabus Ford responded

Hello, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us, and we want to be able to provide them with the kind of service they deserve. Come and see us again! Warm regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 17, 2016

Went Back Home to Ford The whole experience amazed me. The salesman, Brad Harrison, was most helpful and knew more about the product he was selling than any other I have ev More

by Sgt. Ron
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Harrison
Aug 19, 2016 -

Charles Gabus Ford responded

Thanks for this nice review! Brad truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our page for exclusive deals. Kind regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 17, 2016

Pam Berhow bought a Jeep Second time we purchased a new vehicle from Charles Gabus. Both times have been a good experience. We worked with David and the finance gal who were More

by PamBbouthajeep bought a Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the finance gal's name., David Geyer
Aug 19, 2016 -

Charles Gabus Ford responded

Thank you for leaving us this great review. We are very happy to hear that David and the team could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Warm regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 15, 2016

Our first time custom order :) Wade made our first time custom order for our new truck such an exciting experience. Even when my husband called him to make changes the next day. H More

by Linda Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary in finance is the best. I was so pleased with how simple he made our loan process. , Wade Fessler
Aug 19, 2016 -

Charles Gabus Ford responded

Thank you for your review, Linda! I'll make sure to let Gary know that you had a great experience. We hope to see you again soon. Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 12, 2016

Professional Service all the way Enjoyed working with salesperson, Erika Hall...she was very knowledgeable and professional. I was impressed with the overall look of the dealership a More

by oldguysrule95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Hall
Aug 15, 2016 -

Charles Gabus Ford responded

We appreciate your input. Glad to hear that we managed to impress you. We'll pass this feedback to Erika and the rest of the team. If there is anything more we can do for you, please come back and see us anytime! Best, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 06, 2016

Great working with Steve Very happy with Steve and the entire staff at Gabus. The buying process couldn't have been easier. I really love my new F150. Thanks. More

by Bwram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

Charles Gabus Ford responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We'll pass the kind words along to Steve and the rest of the team, and we hope to see you again when it’s time to service your new car. Warm regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 06, 2016

my salesman Austin was great he done everything I expected. my salesman Austin was great to work with and he done everything I wanted and the finance Gary was a very pleasant to work with on the paperwork side More

by moosehd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Parks
Aug 08, 2016 -

Charles Gabus Ford responded

Thanks for your outstanding review! I'm very happy to hear that Austin and Gary were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! If there is anything else we can do, just give us a call! Warm regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 05, 2016

Easy purchase I had the best experience buying this car everyone was great to work with Erika Austin Robert and Justin were awesome I will recommend you to anyone w More

by Ksislers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Hall
Aug 08, 2016 -

Charles Gabus Ford responded

We really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Erika and the team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Warm regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 05, 2016

New ranger Found my truck on the internet. Talked to Steve about a few concerns I had, as a local dealer had just went across country to get a specific truck I w More

by Ranger Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Aug 08, 2016 -

Charles Gabus Ford responded

Thank you, we love hearing from happy customers. We know that buying a truck is an important decision and it's awesome to know that Steve assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new purchase. Warm regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

August 03, 2016

Repeat customer Everyone is helpful and considerate. I especially like the service department. This is my 3rd car from Charles Gabus Ford (1 used, 2 new) because I More

by Bubbieof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Alessio , Gary Mckinney
Aug 04, 2016 -

Charles Gabus Ford responded

It was a pleasure to read about the third car you bought at Charles Gabus Ford. It's delightful that we have earned your trust and repeat business. We look forward to seeing you again in the future! Kind regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

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