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Charles Gabus Ford

Des Moines, IA

4.8
570 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 570 reviews

August 02, 2016

Very easy purchasing process. I prefer to car shop online and via email, and Steve and Erika worked with me the entire process. All conversations were done through email, so all we More

by Meg9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Hall
Aug 03, 2016 -

Charles Gabus Ford responded

We really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Steve and Erika provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

July 29, 2016

awesomeness My 2nd tie shopping here and 3rd for our family. Love the friendliness, promptness and inventory!! Erika and Brenda are too awesome ladies to work wit More

by dor bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Howe 5 star and Brenda 5 star, Erika Hall
Aug 01, 2016 -

Charles Gabus Ford responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Erika and Brenda, and we look forward to working with you again down the road. Best regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

July 24, 2016

My new vehicle This is the second vehicle I purchased/leased from Brad Harrison. I highly recommend if you are in the market for a different vehicle to please contac More

by JohnandSharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Harrison
Jul 25, 2016 -

Charles Gabus Ford responded

Thank you for leaving us this great review. We are very happy to hear that Brad could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

July 24, 2016

Pleasant experience.... highly recommend Gabus Ford No hassles. Jose started the transaction as my first point of contact. Noah completed the deal. I appreciate working with both of them. I prefer email More

by bcos1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espinoza
Jul 25, 2016 -

Charles Gabus Ford responded

Thank you for leaving us this great review. We are very happy to hear that Jose and Noah could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

July 11, 2016

2nd Purchase from Gabis This is our second purchase from Gabus and from Steve Sanders. Great experience everytime. No haggling on prices because the first deal they offered u More

by Beres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2016 -

Charles Gabus Ford responded

Thank you for leaving us this great review, Beres. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

July 11, 2016

Start to finish was fantastic From the 1st call to check on a new car to when I left the parking lot with a new car was fantastic, everyone was excellent More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2016 -

Charles Gabus Ford responded

Brian, we are pleased to hear your experience was smooth from start to finish. We’re eager to assist you with every aspect of your automotive inquiries in the future. Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

July 08, 2016

Vehicle purchase salesman Travis Stein was very professional, went to bat for me when I purchased my 2014 Ford Explorer XLT, it was delivered when promised, no hassles More

by mike2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stein
Jul 11, 2016 -

Charles Gabus Ford responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Travis and the team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 27, 2016

Bought new truck. I have bought over 1/2 dozen vehicles from Gabus Ford, most of them from Kelly Cornish. He has Boy Scout qualities, friendly, curteous, kind, and very More

by truckman250
Recommend Dealer
Yes
Employees Worked With
Kelly Cornish
Jun 30, 2016 -

Charles Gabus Ford responded

Thank you so much for the great review of your experience at our dealership and especially with Kelly. All of the employees appreciate your loyalty to Charles Gabus Ford. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Kelly or myself. Enjoy your vehicles and happy trails! Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 25, 2016

Great experience! We only stopped in for an oil change and ended up two days later with a new car! Took time to 'browse' and was soon working with a great salesman. (Re More

by maryjoandbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Fessler
Jun 27, 2016 -

Charles Gabus Ford responded

Mary Jo and Bill, thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Charles Gabus Ford family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 24, 2016

Love Charles Gabus Ford!!! I appreciate everything Ericka Hall did to get us the loan for a new Ford focus. We received amazing service from all involved. We have shared with fr More

by ssweet20018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Hall
Jun 27, 2016 -

Charles Gabus Ford responded

We appreciate you taking time to leave us a great review! We are pleased to hear Ericka did a great job in assisting you in your purchase. Enjoy your Focus! If there is anything else we can do for you please don't hesitate to give us a call! Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

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