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Charles Gabus Ford

Des Moines, IA

4.8
570 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 570 reviews

June 22, 2016

2016 Car Buying Our salesman and finance director truly listened to what we wanted and worked toward achieving that goal. They worked to personalize our deal to fit More

by Bev Stokes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marde Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2016 -

Charles Gabus Ford responded

Thank you for your kind words. It’s encouraging to our team was able to show you attentive and personalized service. We are committed to helping each customer get behind the wheel of a car that fits their needs and includes all the features that make it their dream vehicle. We look forward to working with you during your next service visit. Remember to find us on Facebook to receive access to our exclusive coupons. Best Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 21, 2016

great As usual, we had a great experience at Gabus. Everyone has always been super to work with and timely with appointments. So far, we love our new Edge More

by Ankeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Howe, Les Sharp
Jun 22, 2016 -

Charles Gabus Ford responded

Thank you for leaving this remarkable feedback. We love hearing about guests who have a great experience at our dealership and we are happy you are one of them! We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Kind Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 19, 2016

Amazing I was in need of a vehicle as I hit a deer, I contacted Erika Hall and she did a wonderful hub with a rather difficult situation, I highly recommend E More

by skye1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Hall
Jun 20, 2016 -

Charles Gabus Ford responded

Tammy, thank you so much for your review! We really appreciate your business and are so happy that Erika could provide great customer service to you. Thanks for your recommendations. We look forward to serving you again! Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

June 13, 2016

So organized and personable! Erika was so wonderful and knowledgeable in answering any questions I had in regards to my new car in email/text the few days before I came down from More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Hall, Austin Parks
June 10, 2016

Totally satisfied. Very helpful and courteous and knowledgeable. Could not find Limited F-150 anywhere. Do appreciate their help especially for OLD people and the new More

by J&D Husker fans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McKinney and Cole Molyneux, Erika Hall
May 22, 2016

A Good Buying Experience Again This is the second Mustang I have bought from Charles Gabus Ford. I am impressed how easily everyone was to work with, especially Austin Parks. He was More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Rodish in financing., Austin Parks
Jun 06, 2016 -

Charles Gabus Ford responded

Michael, thank you for the great review! I am happy to hear that Austin was very helpful and did everything he could to help you get the car you wanted during your visit. We look forward to seeing you again. Best Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

May 22, 2016

Easy sales Brad Harrison was wonderful to deal with. A straight shooter to deal with. Not only looks out for Charles Gabus Ford but also the customer. Will do bu More

by Augustus's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Harrison
Jun 06, 2016 -

Charles Gabus Ford responded

Thank you for the perfect review! I am happy to know that Brad, was wonderful to deal with during your visit. We look forward to seeing you again. Best Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

May 21, 2016

Great Body Shop! Great Service!! I had some aftermarket exterior parts that needed to be removed. Trever Tarkington removed them quick and carefully, he listened to what I wanted and More

by Stangrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Tarkington
May 19, 2016

Great Service! Great car! Great Experience! We recently purchased our new 2016 Ford Fusion from Steve. Steve was a referral from a fellow co-worker who he highly recommended. So we decided to co More

by Fusion2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2016 -

Charles Gabus Ford responded

Thank you for the perfect review! I am happy to hear that Steve took care of you during your visit. We look forward to seeing you again. Best Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

May 06, 2016

2016 F-150 CHARLES GABUS A GREAT BUYING EXPERIENCE !!! The best part of the car buying experience was the knowledgable and friendly employees. From the ordering my truck with the help of Steve Sanders and More

by Jamesjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Wolter,Brad Rodish,Greg parts dept.,Justin mechanic.
May 10, 2016 -

Charles Gabus Ford responded

Thank you for your fantastic review and congratulations on your new purchase. I am sure you are continuing to enjoy it. I am happy that Steve, Noah, Brad and Greg provided you with knowledgeable, friendly, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Charles Gabus Ford. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future.

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