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Charles Gabus Ford

Des Moines, IA

4.9
591 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 591 reviews

May 15, 2013

Pat was able to immediately show me the vehicle in which I was interested. The only small negative was a little more explanation of the Synch system when I picked up the vehicle for delivery. I had no idea More

by dhavran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2013 -

Charles Gabus Ford responded

Thank you for taking the time to bring your experience to our attention. We are happy that you thought of us for your car buying needs, and we hope to continue to have the opportunity to take care of you. Every customer's experience and satisfaction are extremely important to us, and it is unfortunate you feel the Synch system was not explained properly to you. We appreciate you bringing this to our attention and would like the chance to speak with your directly in order to grow our dealership in a more positive direction. Please contact me directly if you would like to speak further on this matter. Best Regards, James Bintner – GM jbintner@charlesgabus.com 515-270-5500

May 11, 2013

This is our 3rd car from Charles Gabus Ford. The second one we have purchased with help from Jeff Turner. Jeff always asks the right questions to get the right fit of car for our family needs. He helped u More

by McAdam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 13, 2013 -

Charles Gabus Ford responded

Thank you so much for this five star review! Your business and continued support truly means a lot to us. If there is anything else we can do for you, please do not hesitate to give us a call. I will pass your kind words along to Jeff, and tell him to keep up the good work. Don’t forget to check us out on Facebook for exclusive updates and offers. Thanks again, we look forward to your next visit. Sincerely, James Bintner – GM jbintner@charlesgabus.com

April 30, 2013

Les did a great job in helping us with the purchase of our Focus. I will be recommending to my friends and co-workers. The whole experience exceeded any expectations of mine of a Saturday purchase. More

by ibrafferty
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Sharp
Apr 30, 2013 -

Charles Gabus Ford responded

We appreciate you writing this excellent review. It's a pleasure to hear Les did a great job helping you with the purchase of your new Ford Focus. If you have any questions or concerns in the future, please don’t hesitate to contact us at any time. Also, be sure to check out our Facebook and Twitter pages for exclusive access to special offers and discounts. We hope you're enjoying your new Focus and look forward to working with you again soon. Best Regards, James Bintner – GM jbintner@charlesgabus.com

April 29, 2013

I bought my first car last week from Charles Gabus Ford, and couldn't be happier with the experience. Noah was great to work with, got me the car I wanted for a great price, and answered all of my question More

by slroggemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2013 -

Charles Gabus Ford responded

Thanks for writing this five-star review. It's a delight to hear that Noah was great to work with, got you the car you wanted at a great price, and was able to answer all your questions. If need anything in the future, please feel free to reach out to us at any time. Also, be sure to check out our Facebook and Twitter pages for exclusive access to special offers and discounts. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, James Bintner – GM jbintner@charlesgabus.com

April 19, 2013

I am a return buyer & Pat Crane had a 2013 Ford Fusion picked for me on Fri. & Ford Credit approved, so I picked up my new car the next day! More

by la3cats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2013 -

Charles Gabus Ford responded

Thank you for taking the time to share your story with us. We're thrilled to hear that Pat already had a Ford Fusion picked out for you. If you have any questions or concerns in the future, please feel free to contact us at any time. Also, be sure to check out our Facebook and Twitter pages for exclusive access to specials and discounts. We hope you're enjoying your new Fusion and look forward to working with you again in the future.. Best Regards, James Bintner – GM jbintner@charlesgabus.com

April 12, 2013

My husband and I had been looking at buying a new Focus for the last couple of months. We decided to check out Gabus and Josh Christianson emailed us to introduce himself and make himself available if we More

by tobekiwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2013 -

Charles Gabus Ford responded

Thanks for taking the time to complete an online review. Glad to here Josh did a good job of taking care of your new Focus purchase. We truely appreciate your business. Josh we enjoy reading your review comments.

November 29, 2012

This has been the best car buying experience I've . Matt was very accommodating too us and responded to our questions promptly.I will commend Matt to friends and family. More

by RyanLegg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2012 -

Charles Gabus Ford responded

Thanks for the online review. Matt does a great job with each of his customers. We apprecitate your business and look forward to serving you in the future!

November 29, 2012

Joe did a great job as did the dealership. Pleasant to work with, professional, and a very positive experience. Vehicle was ready, clean, and everyone was great to work with and friendly. More

by hoffbuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2012 -

Charles Gabus Ford responded

Thanks for your online review. Glad to hear all went smoothly. We all work hard to exceed your expectations. We appreciate your business and look forward to serving you in the future!

November 28, 2012

Exceptional sales assistance to get the rigtht car and understand the pros and cons of each vehicle. took the time to explain my car and to get me the return price I needed to make the deal. Les Got me th More

by Cliff Heckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Sharp
Nov 29, 2012 -

Charles Gabus Ford responded

Thanks for your online review. Les will enjoy seeing your review. We appreciate your business!

November 28, 2012

Brad was great to work with. There were a few issues that came up (not of his making), but he worked it through to smooth things out to our satisfaction. Good job, Brad! More

by janedan711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2012 -

Charles Gabus Ford responded

Thanks for your online review. Glad to hear Brad was able to address all your concerns. We appreciate your business!

Nov 29, 2012 -

Charles Gabus Ford responded

Thanks for your online review. Glad to hear Brad was able to address all your concerns. We appreciate your business!

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