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Charles River Saab

Watertown, MA

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35 Reviews

570 Arsenal St.

Watertown, MA

02472

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Showing 35 reviews

January 23, 2017

Excellent mail order service with fast delivery! I needed replacement rubber mats for my Saab, and I found saabusaparts.com online. My order connected me to Charles River Saab or crsaab.com. My mats More

by Ed Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
July 01, 2011

I have recently aquired a SAAB and tried several dealerships for service. Charles River Saab is always professional curteous and they do an excellent job. Jim Carfagno and ALL of the people I have More

by A Conner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Carfagno
June 04, 2011

Arrived looking for a new car and ended up with one! and Arrived looking for a new car and ended up with one! and so a great experience. Friendly and willing to negotiate to a level that made sense. More

by rmdarer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javon Moxley
May 31, 2011

Max was terrific to work with. He is genuine, caring and knowledgeable. That is not how I would characterize most car salesman I have dealt with in the past, so it was very refreshing to meet and work with More

by cmoorewebmail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Tremblay
May 25, 2011

Great over all going to be looking to replace my suv in the next year and will buy there javon made it stress free and was able to answer all questions, and called to make sure everything was great after a More

by Gkinahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javon
May 23, 2011

I have serviced and bought a number of Saabs here, since the early 90's. Everyone has always been helpful, accommodating, thoughtful and taken care of any issues. When problems have arisen or not been solve More

by jchadis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cargagno, Seth Wonkka, Dave DelTorto
May 22, 2011

I have been taking my Saabs to Charles River Saab for 20+ years. They have always offered excellent service, get the work done right the first time and are a pleasure to work with. Their parts department i More

by gosaab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
May 21, 2011

I visited several other dealerships prior to going to Charles River Saab. The dealership, including both its sales department and service department gave excellent personalized service and offered a bet More

by 202232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jovan moxley
May 20, 2011

I have bought both new and used Saabs from this dealership and have been a customer there for more than 24 years. When you buy a car, you also buy the service and at Charles River Saab, both are t More

by loates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
pierre Belperron, jim carfagna
May 19, 2011

dealt with Charles Saab for over decade. Lease terms were always very good and service has always been excellent, quick and thoughtful , always accomodating . I have leased 3 cars and have purchased t More

by willliam pisano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
seth
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