Charles Toyota

The salesman was well versed in the amenities of the new The salesman was well versed in the amenities of the new vehicle I purchased and answered all of my questions fully. The staff was also very he The salesman was well versed in the amenities of the new vehicle I purchased and answered all of my questions fully. The staff was also very helpful, as I also purchased a used car for my daughter. I would recommend Charles Toyota to anyone I know!! More

We received a good price on our 03 Windstar. We also were able to secure a free 60 day 3k mile warranty and a 4 year extended waranty also at a good price. We requested some services before purchase i.e. able to secure a free 60 day 3k mile warranty and a 4 year extended waranty also at a good price. We requested some services before purchase i.e. brakes, battery, emissions problem, oil change which dealership did. Our contacts were Business Manager Tommy Couture and Sales Associate Ray McLean. Both men were friendly, knowledgeable and tried to be very helpful...making the car buying experience less difficult. More

This was absolutely the best auto buying experience I have ever had. The vehicle was exactly what I had asked for, and the process was smooth and hassle free. have ever had. The vehicle was exactly what I had asked for, and the process was smooth and hassle free. More

Best experience I have ever had with a car dealership. Best experience I have ever had with a car dealership. Found a car online for the right price. Made most of the transaction discussions online becau Best experience I have ever had with a car dealership. Found a car online for the right price. Made most of the transaction discussions online because I was far off. Car was exactly as described on finally seeing it. James was very helpful , as well as Tommy. Accomadted all my demands , including express mail of stuff I could not pesonally pick up. I found them to truthful and I was very comfortable with them . They have all the qualities one wants when trying to buy a car from a distance. Great dealership More

We were very happy with our experience at this dealership. They didn't jerk us around and make us play games. We knew what type of vehicle we wanted, we knew what price we were willing to pay, and dealership. They didn't jerk us around and make us play games. We knew what type of vehicle we wanted, we knew what price we were willing to pay, and we had an offer in writing from somewhere else. Thankfully this dealership matched the deal and gave a fair price for our trade-in which made things easier for us. It's a good bonus that the service department has such a good reputation. Getting the car was seamless and pain-free ...we've bought several new cars and it's rare to be able to say that! Thanks for a nice experience -- LOVE THE CAR! More

It was an abosolute pleaseure to buy a car from this dealership. I was looking for an inexpensive car for my son who just turned 16. I was able to find this car on their website and visit the next day dealership. I was looking for an inexpensive car for my son who just turned 16. I was able to find this car on their website and visit the next day to see it. The team at Charles Toyota are very friendly and knowledgeable. We were able to contrcut a deal to purchase the car in a matter of just 20-30 minutes. I asked for a complete safety check and they gladly obliged and ensured the car was in great working condition. I went back the following day to complete the deal and paperwork and we were able to drive-off in about 20-30 minutes. I highly encourage anyone who is looking for a great deal, great service, a great staff and a terrific experience to visit this dealership. More

Nick recommended new tires before winter. He gave me a very competitive quote for 4 premium tires. He stuck to his price and estimated mounting time. Excellent service. very competitive quote for 4 premium tires. He stuck to his price and estimated mounting time. Excellent service. More

I had a very pleasant experience at the dealership due to excellent care from the service writer, Rory Dumigan. I recommend him highly. His performance is a credit to the dealership. I left my vehicle there excellent care from the service writer, Rory Dumigan. I recommend him highly. His performance is a credit to the dealership. I left my vehicle there for the morning and it was ready right on schedule and did not detain me whatsoever. More

Every time I call to schedule an appointment and show up for work to be completed I am greeted with a smile, a friendly face and peaple that listen to me. I find that to be the most important experience. I for work to be completed I am greeted with a smile, a friendly face and peaple that listen to me. I find that to be the most important experience. I have been to many places that will not listen to what is going on with my auto. I will never return to those places. I have only had a handful of experiences with Charles Toyota, but every experience has been top notch. More

The Matrix I bought from this dealership about 3 years ago sold not only me, but also my Ford/GM/Chrysler lock-minded, dear wife of 37 years over to the Toyota product line. After having my wife go throug ago sold not only me, but also my Ford/GM/Chrysler lock-minded, dear wife of 37 years over to the Toyota product line. After having my wife go through every step of this process with me, this time, you now have cemented in two very long term customers and proponents of your business instead of just myself. Just by happenstance Jason was the dealer that sold me the '09 Matrix as well. The Tacoma we bought is flawless in everyway. I fully anticipate it will continue to operate in that manner just as my matrix has for the last 3 years. As far as the personalities of Jason, Tom and the owner, I always felt welcomed into a place they all loved to work at. It's always about the people. All of you are fine, honest, up-front, and fair. Believe me, after 40 years in the military as active duty and now as a contractor, my BS detector is finely tuned and never did an alarm go off. The price given for the trade-in was in the target range I had hoped for, considering I was trading in a vehicle I'd buy if I was in the market for that type of used vehicle. (Believe me, someone is getting a primo cared for hemi Durango that is PREFECT, Slick50 treated engine, 4-volume FSM included and all) The price for the Tacoma right from the start de-fanged any thoughts of me trying to bargain down the price. Sometimes searching the internet is to a dealerships advantage, as in this case. More