Charlotte Volvo

Excellent service and knowledgeable professionals. We really didn’t plan on buying a car, we were just considering a new car when we walked into the dealership. We really didn’t plan on buying a car, we were just considering a new car when we walked into the dealership. More

Great experience. Rodney my sales person was amazing. Listened to my needs and provided me with a great deal and a smooth transaction. Highly recommend. Rodney my sales person was amazing. Listened to my needs and provided me with a great deal and a smooth transaction. Highly recommend. More

World class arrive from John Vena and the whole team. Very happy with the experience. Very happy with the experience. More

I leased a 2020 XC 60 3 years ago, and it was my 4th Volvo from Charlotte Volvo. A couple weeks ago I turned in my 2020 and leased a 2023 XC 60. I made an appointment with a sales person before I dr Volvo from Charlotte Volvo. A couple weeks ago I turned in my 2020 and leased a 2023 XC 60. I made an appointment with a sales person before I drove to Charlotte. But I was slightly disappointed to find out that salesperson was not there the day of my appointment. In the past I had one person that I dealt with for my 4 previous Volvos, but he recently retired. The dealership was extremely busy when I arrived. I was met by “Dios” De La Cruz, an extremely nice young man that is new to car sales and Volvo. Although the lease process took hours longer than previous years, I was impressed by this young man’s interest in learning everything he possibly could about the leasing process, the cars, and me personally. After his preceptor Ron helped him finalize the paperwork, he took as much time as I needed to get the new unfamiliar settings in my car customized specifically for me. I’ve been driving it for almost 2 weeks and I am extremely happy with my choice! I hope Dios has a successful career that he enjoys for many years! Thank you Dios! I’d like to add that the service department has always been incredible during my many years of driving a Volvo. The only negative aspect of leasing my Volvo this time was financing. I do understand the car I chose is priced a little higher than my previous cars, but the final payment seems a lot higher in comparison. This was the first time I wasn’t 100% comfortable with the final numbers especially considering my credit and financial history. But, I do love the car and it was my decision to move forward with the lease. More

On time, courteous, clean. Knowledgeable. Great service department. Easy to schedule every time. The end department. Easy to schedule every time. The end More

Frederick was wonderful. He had me in and out in no time. Definitely one of my best car buying experiences. Definitely one of my best car buying experiences. More

Excellent service! Very prompt with servicing vehicle. Shuttle service was courteous and prompt. Charlotte Volvo is a dealership that never disappoints in buying a car and service. Shuttle service was courteous and prompt. Charlotte Volvo is a dealership that never disappoints in buying a car and service. More

The service on our Volvo is always great! Friendly staff, makes sure you can call or text to discuss any issues! Thankful for knowledgeable and dependable staff and mechanics! makes sure you can call or text to discuss any issues! Thankful for knowledgeable and dependable staff and mechanics! More

I have encountered knowledgeable service personnel and received excellent customer service with each and every visit. received excellent customer service with each and every visit. More

Mr. Freddie Lucas is the service consultant w/whom I work. Mr. Lucas is very personable, & does an outstanding job of making sure the services done on my car are thoroughly completed, & always takes ti work. Mr. Lucas is very personable, & does an outstanding job of making sure the services done on my car are thoroughly completed, & always takes time to answer my any questions regarding the technical operation & driving of my car. More