Charlotte Volvo

Pleasure from start to finish! First time Volvo customer and I couldn't be happier with the entire process. My salesman, Gary Shaw, couldn't have been any better to work with and l First time Volvo customer and I couldn't be happier with the entire process. My salesman, Gary Shaw, couldn't have been any better to work with and look forward to being a loyal Volvo customer. More

Friendly, Professional, and Great Deal! John Vena and the staff did a fantastic job answering my questions and walking me through all the new technology on the new XC90. No pressure, just a John Vena and the staff did a fantastic job answering my questions and walking me through all the new technology on the new XC90. No pressure, just a friendly, relaxed process. John, and Greg in Finance bent over backwards to make the buying process easy. They introduced me to the Service Specialists who will be caring for my new Volvo. I look forward to a LONG friendly relationship with Volvo of Charlotte. Did I also mention I got a fantastic deal??? More

Superb and professional service! We recently purchased a 2019 XC90 Volvo SUV. Sam was our sales representative and did an outstanding job. This was perhaps the best car purchasing exp We recently purchased a 2019 XC90 Volvo SUV. Sam was our sales representative and did an outstanding job. This was perhaps the best car purchasing experience I have encountered. Rather than try to hard sell the vehicle, Sam simply answered the questions we asked and provide us with the data or information in a manner that made us feel comfortable and relaxed. To make the experience more memorable, Sam drove out to our house to deliver paperwork we accidently forgot to sign. Customer service doesn't get much better than that! More

Purchase of new Volvo S60 I worked with John and Jimmy during this process and they were incredible! They went over every detail of the vehicle and was prompt with texting and I worked with John and Jimmy during this process and they were incredible! They went over every detail of the vehicle and was prompt with texting and emailing as well which is important to me. John also went inside the car and made sure I was comfortable with all the features before I drove off the lot. Very professional and I would 100% recommend them to anyone who is looking to purchase a Volvo! More

Great car buying experience and Sales person, John! Great experience! Fair pricing and awesome customer service. We worked with John and he was very friendly, knowledgeable and helpful! Would recommend Great experience! Fair pricing and awesome customer service. We worked with John and he was very friendly, knowledgeable and helpful! Would recommend John and this Volvo dealership. I am thrilled with my new car and buying experience. More

Car Buying Second car I bought from this dealership and the service during the buying process was once again excellent! Gary knows his cars well and offers a ver Second car I bought from this dealership and the service during the buying process was once again excellent! Gary knows his cars well and offers a very informative and well orchestrated buying experience. Many thanks! Sharon More

Thank you, John! John, thank you for making my recent experience at Charlotte Volvo a great one! The start to finish experience was one of the best I've been a part of John, thank you for making my recent experience at Charlotte Volvo a great one! The start to finish experience was one of the best I've been a part of. John is extremely knowledgeable and responsive. He proactively coordinated all paper work (incl. tag transfer, insurance) ahead of time, leading to a smooth closing the next morning. I will definitely work with him again in the future... Thank you again! More

Great experience! We had worked with sales person John Vena on our last Volvo purchase and drove from Atlanta to work with him again. John and the team at Charlotte Vo We had worked with sales person John Vena on our last Volvo purchase and drove from Atlanta to work with him again. John and the team at Charlotte Volvo were terrific to work with. Pleasant, knowledgeable, responsive -- the entire process, from selection to ordering to delivery, worked very smoothly. More

Pleasure to deal with Frederick Gates and Jimmy Bailey in Sa Friendly atmosphere, no pressure, good inventory. Best Volvo dealership in Charlotte by far. Negative University Volvo. U Volvo didn't work to help me Friendly atmosphere, no pressure, good inventory. Best Volvo dealership in Charlotte by far. Negative University Volvo. U Volvo didn't work to help me find another car, unmemorable. I disliked going to U Volvo for service years ago. I am surprised they are still in business. Horrid location. More

worst car service exprience once you buy they are done with you i left a message for the owner {who is never available} to call me she never returned the calls. brought car in once you buy they are done with you i left a message for the owner {who is never available} to call me she never returned the calls. brought car in for computer generated first service at 8200 miles came to pick up the car oil change and service not done because for the dealer to get paid must be 8500 miles thanks for letting me know . this was just the start . service guy let me know i lived very far for the pick up and del service true with traffic it could be an hour and a half i had that question when i was buying not an issue then fed up i called a dealer in hickory nc an hour away they welcomed me and treated me like i bought the car from them i love the car but if charlotte volvo was my only choice i would by a tahoe More