Chase Chevrolet Co., Inc.

My whole experience of trying to get my truck work done has been one problem after another . I took my truck in because it had a leak near the fuel pump. . They called me and told me my truck was fixed. I has been one problem after another . I took my truck in because it had a leak near the fuel pump. . They called me and told me my truck was fixed. I took it home and it was leaking worse than when I took it in. They also recommended two new tires and an alignment. Since I had to miss another days work so they can fix the leak again. I told him to go ahead and do the alignment into new tires. One of the tires kept losing air pressure and when they did the alignment, the machine slipped and scratched of my rims . I had an appointment to have the tire looked at on Thursday at 11 o’clock. I show up at 10:30 to find out that Tyler is on vacation. There were no notes in the system and the paint guy is not showing up until the following week sometime. . So far I missed three days work and my truck is still not fixed. More

Had a great experience working with Armando. Let us test drive multiple options and kept us in the loop. Strangely, I think one of the other salesmen, Juan, tried to swipe on his commission afte Let us test drive multiple options and kept us in the loop. Strangely, I think one of the other salesmen, Juan, tried to swipe on his commission after we left which left a bad taste in my mouth. More

Ernie Rodriguez was absolutely wonderful. Very helpful and definitely would recommend Chase Chevrolet because of him..Everyone was very nice and answered all of my questions Very helpful and definitely would recommend Chase Chevrolet because of him..Everyone was very nice and answered all of my questions More

My disappointment and concern that I previously received from the service that I felt regarding my car, well, it got resolved and I was happy to know that they understood where I was coming from. from the service that I felt regarding my car, well, it got resolved and I was happy to know that they understood where I was coming from. More

Friendly staff. Great service Nick kept us informed of the progress of fixing our issue and even had the Tahoe washed! Great service Nick kept us informed of the progress of fixing our issue and even had the Tahoe washed! More

Knowledgeable, great customer service, and welcoming Tyler went above and beyond to help me purchase my key and gave a complimentary car wash thank you Tyler! Tyler went above and beyond to help me purchase my key and gave a complimentary car wash thank you Tyler! More

The invoice details were not as I told had Angel when i dropped off my 2015 Chevy Camaro. I advised Angel that I was hearing a grinding noise when I press my clutch and that I needed an oil change. The inv dropped off my 2015 Chevy Camaro. I advised Angel that I was hearing a grinding noise when I press my clutch and that I needed an oil change. The invoice that Angel wrote up stated "Customer states grinding noise when pressing on clutch and when going into gear, vehicle will not move when in gear and have to rev high to move, check and advise." This was a false statement as I had no problems putting my car in gear, I drove the car into the dealership, and I never had to rev my car in order for it to move. When I called for an update on my car later that day Angel advised me that my clutch and transmission went out and my parts were discontinued. This was definitely not the case. I retrieved my car the next morning and on the diagnostic invoice it stated "transmisson has counter shaft bearing noise and clutch is worrn out." I took my Camaro to a licensed and certified mechanic who was able to replace my clutch plate, a bearing in the transmission, and perform an oil change. As a long time Chevy customer I am highly disappointed in the fact that Angel lied and the next step he would have pursued would have been for me purchase a new car if I had not known better. More

He was an amazing salesman, was very informative on all the amenities that the car has , he was very nice also. the amenities that the car has , he was very nice also. More

Perfect! How can anything I say from here on be better than . . . PERFECT! How can anything I say from here on be better than . . . PERFECT! More

We had a great experience buying from Chase Chevrolet! Love our new traverse. Jaime was great to work with. Love our new traverse. Jaime was great to work with. More