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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
223 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 223 reviews

February 27, 2024

Great and friendly service and made me feel right at home while I waited on my vehicle. More

by Rodney H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
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February 27, 2024

Went to have my old change found out afterwards prices have changed what normally would cost me with or without the coupon for synthetic blend. I want to say I paid $65. Now it’s $96. More

by COY_MAY1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John doe
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February 24, 2024

The service was good they commutation at this visit work out most efficiently...This was one of a good gist. More

by RRODGE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
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Feb 26, 2024 -

Chastang Ford responded

Thank you for taking the time to leave us a review! We're so pleased to hear that you found our service and communication efficient during your visit. Ensuring our customers have a smooth and positive experience is our goal, and it's wonderful to know we achieved this with you. Your feedback is greatly appreciated, and we're thrilled you consider your experience a good gist. We look forward to the opportunity to serve you again. Should you need any further assistance, please don't hesitate to reach out.

February 22, 2024

Good customer services and excellent experience, good, good, good, good, good, good, good, good, good More

by hernandobj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helmuth Dalence
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Feb 26, 2024 -

Chastang Ford responded

Wow, thank you for such a glowing review! We're absolutely thrilled to hear you had an excellent experience with our customer service. Your repeated 'good' truly made our day! It's our top priority to ensure every customer receives the best possible service and has a memorable experience with us. Your feedback is incredibly valuable, and we look forward to continuing to provide you with the same level of service in the future. Should you need anything else, we're here for you. Thanks again for choosing us!

February 18, 2024

Great service. Got the exact vehicle I was looking for and felt like vehicle was priced well. Eddi was awesome! More

by SETH30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
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Feb 19, 2024 -

Chastang Ford responded

That's fantastic to hear! We're thrilled that you found the exact vehicle you were looking for at Chastang Ford and that you felt it was priced well. We'll be sure to pass along your kind words to Eddie, who was delighted to assist you. Thank you for choosing Chastang Ford, and please don't hesitate to reach out if you need anything else in the future!

February 16, 2024

Chastang Ford continues to impress! The service department is quick and works hard to get the customers trucks back to them so that they can put them back to work!! More

by JEFFHULL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna
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Feb 19, 2024 -

Chastang Ford responded

We're thrilled you continue to be impressed with Chastang Ford, especially with our service department! Ensuring prompt and efficient service for our customers' trucks is our top priority, as we understand the importance of getting them back on the road and back to work quickly. Thank you for recognizing our efforts, and please know that we're here to support you whenever you need us. Don't hesitate to reach out if we can assist you with anything else. Thank you for your continued support!

February 16, 2024

Put my vehicle in for a State Inspection. They got it done quickly and got my vehicle back to me. More

by CCT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Agundu
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Feb 19, 2024 -

Chastang Ford responded

Thank you for informing us about your positive experience with our State Inspection service! We're glad to hear that we were able to get your vehicle inspected quickly and efficiently, allowing you to get back on the road promptly. Customer satisfaction is important to us, and we appreciate your feedback. Please feel free to reach out if you have any further questions or need assistance. We're here to help!

February 15, 2024

One of the most efficient van purchases I've done in 10 years. The dealer, Randy, was super kind and helpful, and the finance gentleman, Martin, was just as helpful and kind. Both of them communicated reg More

by PST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy, Martin
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Feb 19, 2024 -

Chastang Ford responded

Thank you so much for sharing your positive experience, Stella! We're thrilled that your van purchase with us was one of the most efficient in the last 10 years. Randy and Martin are valuable team members, and we're glad they provided you with such kind and helpful service. Communication is key, and we're delighted that they kept you informed throughout the process. We're also pleased that you found our virtual review and signing process convenient and that our approach to additional insurances/coverages was transparent and non-aggressive. Your recommendation means a lot to us, and we genuinely appreciate your support. Please don't hesitate to reach out if you need anything else or have any further feedback. Thank you for choosing Chastang Ford!

February 10, 2024

We absolutely love the team at Chastang Ford. Jackie goes over and beyond to insure the perfect vehicle makes its way into your home. Martin in finance made the normally stressful decision a bree More

by KRUEGERWELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie, Martin
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Feb 26, 2024 -

Chastang Ford responded

We're thrilled you love our team at Chastang Ford! Jackie goes above and beyond to find your perfect vehicle, while Martin makes financing stress-free. Your satisfaction is our priority. Thanks for choosing Chastang Ford!

February 08, 2024

The dealer installed mud flaps do not fit my vehicle, looks like they tried to modify them. They are crooked and not snug around the wheel well. More

by johnyouell25
Workmanship
Recommend Dealer
No
Employees Worked With
None
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