Our van was serviced ahead of their time quoted. They said it would be five days before they could diagnose, but they diagnosed and repaired within those five days. Thanks guys for getting our van back to us so quickly!!!
Ms. Denise came out of her office to assure my truck made it in to the service center. She was polite, helpful, and sold the company. I am glad to be a new customer. Nic was very helpful. He made sure that the work was done in a timely and professional manner.
"This dealer in not a 5 star dealership !!!! HOW ABOUT 6 STAR"
- DAMIAN WALAT
I dont write many reviews because I dont have a lot of time in my day.... But I have to say working with the people at Chastang Ford was a joy. Leon Rodriguez, Cody Delaney,Randy Woolridge ,all great people to deal with!! Not your normal dealer (NO B.S.) these guys get it done all at a very fair price and a truck that will service my business very well. THANKS!!!! Damian Walat, Houston Tool & Hoist Co, Inc
Other than my engine light on when I picked up the truck, my check coolant light on when I picked up the truck. 350$ to unpinch a speaker wire, my 4 wheel drive not diagnosed after 2 weeks and still broken blue tooth after two weeks. and a 700$ rental car bill. Not sure what else could have made the experience worse with y’all. I understand it’s the holidays but when I tell other dealers about this they don’t even know what to say. So I can honestly say. I loved nothing about my experience at Chastang Ford.
Just purchased 2 new F-250's in November. Only place to go if you need Superduty trucks. They have a huge selection of trucks on site, but if you want a specific truck they don't have, they will find it quickly. Ed is great, he's good at his job and makes buying trucks extremely quick and easy.
We have three vehicles all bought in October 2015. In part as preventative maintenance I replace tires and batteries every two years - about every 50,000 miles for us. Pleasantly surprising was the fact that Chastang's Fast Lane came in as the fastest and most economical dealership providing the service. We set an appointment and specified tires that needed to be ordered and they were there when we arrived and everything was accomplished quickly and, just as importantly, the service department did not give us a laundry list of squirrely recommended repairs. The honesty is appreciated as much as the good service!