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Chastang Ford
Houston, TX
450 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 450 reviews
July 11, 2026
friendly I went in for an oil change and had a great experience overall yesterday. Isaac Zimmerman was friendly and helpful throughout, making the whole process smooth and easy. I’d definitely go back. experience overall yesterday. Isaac Zimmerman was friendly and helpful throughout, making the whole process smooth and easy. I’d definitely go back. More
by usausa668
Verified CustomerEmployees Worked With
Isaac Zimmerman
July 11, 2026
Chasting Ford was very efficient and prompt. They inspected and repaired my vehicle on time and gave great customer service with timely updates. They inspected and repaired my vehicle on time and gave great customer service with timely updates. More
by Berry
July 03, 2026
Everyone at Chastang Ford was respectful, quick, efficient, and thorough. The customer waiting area is well equipped and has a good atmosphere efficient, and thorough. The customer waiting area is well equipped and has a good atmosphere More
by tallcorndavid
Employees Worked With
Isaac Zimmerman
July 02, 2026
Very helpful with the recall. They didn't try to upsale me anything extra. Delivered my truck when they said they would. I'm disabled and Chris was very kind offering me accommoda They didn't try to upsale me anything extra. Delivered my truck when they said they would. I'm disabled and Chris was very kind offering me accommodation to sit as well. More
by Dncdeliveryservices
Employees Worked With
Chris
June 26, 2026
Very helpful! Eager to help & arrived right on time! Glad I purchased my Bronco at Chastang!! Eager to help & arrived right on time! Glad I purchased my Bronco at Chastang!! More
by kmach
Employees Worked With
Clint scheduled it, but I forgot the young man's name. He came to my office to change the oil. Great experience.
June 24, 2026
Questions are hard to answer as I had a great experience my first time visiting. This is my second time to visit and when we checked in the vechile, the guy was short was us. I do know it was not the same a my first time visiting. This is my second time to visit and when we checked in the vechile, the guy was short was us. I do know it was not the same advisor as last time. This advisor just asked for name and keys but nothing else. I had an appointment so I was hoping for the best since all my information was on there along with my service coupon. However, my coupon was not applied and he acted like it was my fault for not bringing it up but I was never asked. When he came to ask about my windshield wipers and points, I said no to the wipers but the service was only about $70 so it should cover it. Not once was it questioned otherwise with that. When I left, I was not told how my tires were or my brakes or my fluids. The last time, the advisor let me know and gave me a sheet. Additionally he said it was about $100 with maybe some change. I said that did not sound right and he basically acted like it was my fault. Excuse me sir but a little over an hour ago you were short with me and I did mention the price when you asked me about the wipers so how is it my fault? Then he told me he did not know how to refund it. I get a text a short while later saying they would refund $20 to my account. However last time, with the same coupon, I paid $76 or $78. Therefore, I was still overcharged for the services provided and I am not sure the whole service was even provided. Definitely left confused and under valued this time. More
by cobblestone
Employees Worked With
Not sure who it was
June 24, 2026
Excellent service really helpful in servicing my vehicle I can say that I will return for future repairs I can say that I will return for future repairs More
by MAXZAC713
June 21, 2026
Great great great great great great great great great great great great great great great! great great great great great great! More
by Flastrape
