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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
233 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 233 reviews

January 02, 2024

Our experience with Chastang Ford has been top notch in every way. When it became apparent that the color I wanted was not available in 2024, J.J. began the search to find my Bronco. Not only did he find More

by kmach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez, J. J. Moreno, Patrick Chastang
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Jan 16, 2024 -

Chastang Ford responded

Thanks for sharing your great experience! We're thrilled that J.J. found and delivered your desired Bronco as a special pre-Christmas surprise. Your satisfaction is what drives us to go above and beyond. We appreciate your trust in Chastang Ford and look forward to serving you with excellence in the future!

January 02, 2024

Great service and very efficient. I would highly recommend Chastang Ford for sales and service. More

by billyharvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your high recommendation! We're delighted to hear that you were impressed with our service efficiency. Your satisfaction is our top priority, both in sales and service. We greatly appreciate your support and look forward to serving you again!

December 29, 2023

Always top notch customer service! Knowledgeable. Thorough. Friendly employees. Go the extra mile to make you comfortable. More

by SUSANTERRYWILHELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 02, 2024 -

Chastang Ford responded

Thank you for your continued support and positive feedback! It's wonderful to hear that you consistently receive top-notch customer service from knowledgeable, thorough, and friendly employees who go the extra mile to make you comfortable. Your satisfaction is important to us, and we appreciate your trust and loyalty. If you ever have more feedback or need assistance in the future, please feel free to reach out. We're here to provide excellent service whenever you need us!

December 29, 2023

Chris was great to deal with and was covert clear with where my vehicle stood in line and on time! More

by cape.bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 02, 2024 -

Chastang Ford responded

We're pleased to hear that Chris provided you with a great experience and clear communication regarding your vehicle's status. It's essential to have that transparency during the process. If you ever have more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your vehicle when it's ready!

December 29, 2023

Everyone is very friendly, professional, as soon as you arrive into the dealership. There is so much warmth More

by flores_berta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J J Moreno
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Jan 02, 2024 -

Chastang Ford responded

Everyone is very friendly and professional as soon as you arrive at the dealership. There is so much warmth

December 28, 2023

My adult son found a truck he wanted to buy online and started a conversation with JJ. After agreeing in writing to an out-the-door price, JJ agreed to hold the truck until 5:00 so one of us could see it More

by Robert W
Recommend Dealer
No
Employees Worked With
JJ, Chuck
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December 28, 2023

they take good care of my vehicle and i am always in and out without any issues More

by big ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris agundu
Report | Print
Jan 02, 2024 -

Chastang Ford responded

We're delighted to hear that you've had a positive experience with us, and that we take good care of your vehicle. It's great to know that you can get in and out without any issues. Your satisfaction and trust in our services mean a lot to us. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

December 22, 2023

Kind and courteous staff. Knowledgeable about the products they have to offer. Thanks so much More

by pcsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 02, 2024 -

Chastang Ford responded

Thank you for your kind words! We're delighted to hear that our staff was kind, courteous, and knowledgeable about our products. Your appreciation means a lot to us. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thanks for choosing us, and we're here to help whenever you need us!

December 20, 2023

Randy was easy to work with and quick to answer all my questions. Martin took care of all the financing quickly. More

by LAURA50
Recommend Dealer
Yes
Employees Worked With
Randy, Martin
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Jan 02, 2024 -

Chastang Ford responded

Thank you for sharing your positive experience with Randy and Martin. We're pleased to hear that Randy was easy to work with and promptly addressed all your questions. It's also great to know that Martin efficiently handled the financing process for you. If you ever need assistance in the future or have more questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

December 19, 2023

I always receive excellent service from Chastang Ford's service team. They are knowledgeable and determined to find and solve any issue with genuine concern. More

by YCALEGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 02, 2024 -

Chastang Ford responded

We truly appreciate your continued support and your positive feedback regarding Chastang Ford's service team. It's great to know that you consistently receive excellent service from them. Their knowledge and determination to identify and resolve issues, along with their genuine concern, make all the difference. If you ever need any further assistance or have questions, please don't hesitate to reach out. Thank you for choosing Chastang Ford, and we look forward to serving you again in the future!

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