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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
518 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 518 reviews

March 23, 2025

Overall good. Customer service eas not good from the greeting and acceptance. The first impression is the most important. I don't know to every question is not g More

by neziaguillory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
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Mar 24, 2025 -

Chastang Ford responded

Thank you for the rating and for taking the time to share your feedback. We're glad to hear the issue was addressed, but we’re sorry the initial experience didn’t meet your expectations. You're right — first impressions set the tone, and “I don’t know” is never the response we want to deliver. We’ve spoken with our team to ensure moments like that become opportunities to provide helpful, knowledgeable service. We appreciate you allowing us to make it right and hope to earn that fifth star next time!

March 20, 2025

Friendly and timely service. Have used them exclusively for over 10 years and will continue to do so. More

by GHOLEKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change service rep
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Mar 24, 2025 -

Chastang Ford responded

Thank you so much for your continued trust and support over the past 10+ years! We’re honored to be your go-to for service and truly appreciate you being part of the Chastang Ford family. We’ll be here whenever you need us — always ready to provide friendly and timely care! Sincerely, Chastang Ford Team

March 20, 2025

Easy to deal with and had no trouble with Chris. He was awesome along with Tony helping with the dent repair. More

by BEAU.BEDUZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Tony
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Mar 24, 2025 -

Chastang Ford responded

Hi Beau, Thank you for the great feedback! We’re glad to hear everything went smoothly and that Chris and Tony took good care of you — from the sale to the dent repair. We'll make sure they see your shoutout! We appreciate your business and look forward to helping you again down the road. Best regards, Chastang Ford Team

March 20, 2025

Dealership was great service was on time car kept clean great people trusting business Chris was great More

by BRETTLEWIS1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 22, 2025 -

Chastang Ford responded

Brett, thank you for taking the time to give our service department and Chris a 5-star review! We appreciate your business and hope to see you again.

March 20, 2025

Thank you for the great car buying experience, very seamless. Nestor and Ryan treated me very well. More

by BENJAMIN.J.BERNIER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestor Garcia
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Apr 22, 2025 -

Chastang Ford responded

Congratulations on your new vehicle purchase! We truly appreciate you taking the time to give our sales team, especially Ryan and Nestor, a 5-star review! It makes us so happy that you were able to experience the Chastang difference! We can't wait to be of service to you again!

March 18, 2025

Roosevelt was awesome. I hope to do business with him again. Pleasant experience and will tell others More

by bwomack7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roosevelt
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Apr 22, 2025 -

Chastang Ford responded

We truly appreciate you taking the time to leave Roosevelt a glowing 5-star review! Congratulations on your new vehicle! We can't wait to be of service to you again soon!

March 16, 2025

Very professional and knowledgeable about what they were going to do to my car and informed me about things I did not know More

by MARTINEZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Mar 17, 2025 -

Chastang Ford responded

Thank you, Martinez! We appreciate your kind words and are glad to hear that our team provided you with professional service and valuable information about your vehicle. If you ever have any questions or need further assistance, we’re here to help. Safe travels!

March 15, 2025

Simple, easy, great people to deal with. I would recommend buying from them to anyone. More

by TWOOTEN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy DeLay
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Mar 17, 2025 -

Chastang Ford responded

Thank you for your kind words! We're so glad to hear that your experience was simple and easy, and that our team made a great impression. We truly appreciate your recommendation and look forward to assisting you again in the future!

March 14, 2025

I wanted to special order a truck. Chastang Ford met all of my needs without any issues. More

by randy.scheers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fredrick, Nester, Tony
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Mar 17, 2025 -

Chastang Ford responded

Thank you, Randy! We're so glad to hear that we could meet all your needs for your special order without any issues. It was our pleasure to assist you, and we appreciate your trust in Chastang Ford. Enjoy your new truck!

March 08, 2025

This dealership is one of only a very few that truly makes the purchasing experience simple, honest and efficient. The Sales Manager (Ryan) and the Sales Associate (Nester) are both top notch. Thank yo More

by MattG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Nester
Print
Mar 10, 2025 -

Chastang Ford responded

Thank you for your kind words and for recognizing Ryan and Nester! We strive to make every purchasing experience simple, honest, and efficient, so it means a lot to hear that we delivered on that promise. Your support is truly appreciated, and we hope you enjoy your new vehicle! If you ever need anything, we're here to help. 🚗

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