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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
518 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 518 reviews

January 16, 2024

Outstanding services, as usual, the sales team is top-notch, and the overall atmosphere is one that really favors the customer. My highest recommendation! More

by mlpede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Chastang
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January 11, 2024

It’s a easy dealership to deal with there was no pressure from salesman or management More

by weford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
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Jan 16, 2024 -

Chastang Ford responded

Thank you for sharing your experience, Weford! We're glad to hear that you found our dealership easy to deal with and appreciated our no-pressure approach. We believe in making car buying comfortable and straightforward for all our customers!

January 11, 2024

Chastang is the best commercial truck dealer in Houston. From sales to service to parts Chastang excels at fleet service. More

by WVOMgmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez and Ryan Fehl
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Jan 16, 2024 -

Chastang Ford responded

Thank you for this wonderful feedback! We're honored to be considered the best commercial truck dealer in Houston. Our commitment to excellence in sales, service, and parts, especially for fleet service, is something we take great pride in. We appreciate your recognition and look forward to continuing to serve your needs!

January 08, 2024

Awesome customer service our salesman Ryan really went out of his way to make us feel at home we will most certainly get our business again More

by GGONZALES4187
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 16, 2024 -

Chastang Ford responded

Thank you for the awesome review! We're thrilled to know that Ryan made you feel at home and went above and beyond. Your satisfaction is our top priority, and we're grateful for your future business. Looking forward to seeing you again!

January 08, 2024

Great service and very good service writer. Thank you Very good Chastang Ford Dealer Thanks More

by ciscomdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your kind words! We're delighted to hear that you received great service from our team and our service writer Chris. Your satisfaction means a lot to us at Chastang Ford. We're here whenever you need us. Thanks again!

January 05, 2024

1st Class Service. I didn't know that a dealership service department would come to my house for recall's and scheduled service. What a nice surprise More

by jackmuha0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your fantastic feedback! We are thrilled to hear that our Mobile Service for recalls and scheduled maintenance came as a pleasant surprise to you. Providing convenient and top-notch service is our promise to you. We are excited to keep going above and beyond your expectations!

January 04, 2024

Cody Delaney was a very knowledgeable salesman, and it was an easy and quick purchase! More

by PETE_AND_ALI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Delaney
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your kind words! We are delighted to hear that Cody Delaney's knowledge helped make your purchase experience easy and quick. We appreciate having such efficient and skilled team members like Cody. Your feedback is valuable to us, and we look forward to serving you again in the future!

January 04, 2024

Excellent Service, always improving all processes. I will shop at Chastang 1st. Retains really good people. More

by MR-001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Whitworth
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Jan 16, 2024 -

Chastang Ford responded

Thank you for the great review! We're glad our efforts to improve our processes have positively impacted your experience. Our dedicated team is what makes us stand out. We appreciate your loyalty and look forward to serving you again!

January 03, 2024

Chastang has a fleet of nice vehicles, fair pricing, and great communication with Ed Miller. More

by paci.cantu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Miller
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Jan 16, 2024 -

Chastang Ford responded

Thank you for recognizing our fleet, fair pricing, and the great communication you had with Ed Miller. We're delighted to hear that you had a positive experience with us. Your satisfaction is very important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future!

January 03, 2024

it was good do to ford backed up at plant it took awhile to get truck but that was ok will do it next More

by BRIAN.CAMPBELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
justin
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your feedback! We appreciate your understanding during the Ford plant delay. We look forward to serving you again. Your satisfaction is our top priority. If you need assistance in the future, please reach out. Thank you!

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