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Chastang Ford

Houston, TX

4.8
518 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 518 reviews

January 03, 2024

First class buying experience, easy process. Patricia kept me well informed every step of the way. Thank you very much More

by dlege
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Bentley, Chuck Cueva, Martin Gembe
Jan 16, 2024 -

Chastang Ford responded

Thank you for sharing your first-class buying experience! We're delighted to hear that Patricia made the process easy and kept you well-informed every step of the way. Your satisfaction is our top priority, and we're thrilled we could provide you with such a positive experience. We appreciate your gratitude and look forward to serving you again in the future!

January 03, 2024

Friendly and easy to deal with. Were courteous and professional. Good knowledge of vehicles and functionality. More

by dbowden
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez/Ryan Fehl
Jan 16, 2024 -

Chastang Ford responded

Thank you for your kind review! We're pleased to hear that our team's friendliness, professionalism, and knowledge made your experience with us easy and enjoyable. We take pride in understanding our vehicles thoroughly and providing courteous service. We appreciate your feedback and look forward to assisting you again in the future!

January 03, 2024

The experience was outstanding. Ed went out of his way to ensure that we got a vehicle expeditiously. The process was pain free! More

by TSMITH61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed Miller
Jan 16, 2024 -

Chastang Ford responded

Thank you for sharing your outstanding experience with us! We're so pleased that Ed went the extra mile to ensure you got your vehicle quickly and that the process was pain-free. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to assisting you again in the future!

January 03, 2024

Fantastic customer support. Quick and accurate responses to questions. Purchasing process was efficient and prompt. More

by JUSTEN.WILLIAMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Miller
Jan 16, 2024 -

Chastang Ford responded

Thanks for the great review! We're glad you were happy with our quick and precise responses and efficient purchasing process. We take pride in providing excellent customer support and appreciate your feedback. Looking forward to helping you again soon!

January 03, 2024

Great vehicles at a great price! Plan to deal with them again really soon. Professional and respected in the dealership community. More

by Scott Sellers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Miller
Jan 16, 2024 -

Chastang Ford responded

Thank you for your wonderful feedback! We're thrilled to know you found great value in our vehicles and pricing. Your plans to return for future dealings mean a lot to us, and we're honored by your recognition of our professionalism and respect within the dealership community. Looking forward to serving you again soon!

January 02, 2024

Great service and very efficient. I would highly recommend Chastang Ford for sales and service. More

by billyharvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 16, 2024 -

Chastang Ford responded

Thank you for your high recommendation! We're delighted to hear that you were impressed with our service efficiency. Your satisfaction is our top priority, both in sales and service. We greatly appreciate your support and look forward to serving you again!

January 02, 2024

Our experience with Chastang Ford has been top notch in every way. When it became apparent that the color I wanted was not available in 2024, J.J. began the search to find my Bronco. Not only did he find More

by kmach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez, J. J. Moreno, Patrick Chastang
Jan 16, 2024 -

Chastang Ford responded

Thanks for sharing your great experience! We're thrilled that J.J. found and delivered your desired Bronco as a special pre-Christmas surprise. Your satisfaction is what drives us to go above and beyond. We appreciate your trust in Chastang Ford and look forward to serving you with excellence in the future!

December 29, 2023

Everyone is very friendly, professional, as soon as you arrive into the dealership. There is so much warmth More

by flores_berta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J J Moreno
Jan 02, 2024 -

Chastang Ford responded

Everyone is very friendly and professional as soon as you arrive at the dealership. There is so much warmth

December 29, 2023

Chris was great to deal with and was covert clear with where my vehicle stood in line and on time! More

by cape.bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 02, 2024 -

Chastang Ford responded

We're pleased to hear that Chris provided you with a great experience and clear communication regarding your vehicle's status. It's essential to have that transparency during the process. If you ever have more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your vehicle when it's ready!

December 29, 2023

Always top notch customer service! Knowledgeable. Thorough. Friendly employees. Go the extra mile to make you comfortable. More

by SUSANTERRYWILHELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 02, 2024 -

Chastang Ford responded

Thank you for your continued support and positive feedback! It's wonderful to hear that you consistently receive top-notch customer service from knowledgeable, thorough, and friendly employees who go the extra mile to make you comfortable. Your satisfaction is important to us, and we appreciate your trust and loyalty. If you ever have more feedback or need assistance in the future, please feel free to reach out. We're here to provide excellent service whenever you need us!

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