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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
223 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 223 reviews

March 14, 2025

I wanted to special order a truck. Chastang Ford met all of my needs without any issues. More

by randy.scheers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fredrick, Nester, Tony
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Mar 17, 2025 -

Chastang Ford responded

Thank you, Randy! We're so glad to hear that we could meet all your needs for your special order without any issues. It was our pleasure to assist you, and we appreciate your trust in Chastang Ford. Enjoy your new truck!

March 09, 2025

The people and t and the atmosphere. T waiting area was a delight and the repair time was great. More

by RCOOLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Lewis
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your feedback! We're glad to hear you enjoyed the atmosphere, waiting area, and repair time. However, we noticed your rating and would love to learn more about how we can improve your experience. Your satisfaction is important to us, and we’d appreciate the opportunity to address any concerns. Please feel free to contact us at 713-678-5000 and ask for Nick our Service Director. We hope to serve you again and provide a 5-star experience!

March 08, 2025

This dealership is one of only a very few that truly makes the purchasing experience simple, honest and efficient. The Sales Manager (Ryan) and the Sales Associate (Nester) are both top notch. Thank yo More

by MattG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Nester
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your kind words and for recognizing Ryan and Nester! We strive to make every purchasing experience simple, honest, and efficient, so it means a lot to hear that we delivered on that promise. Your support is truly appreciated, and we hope you enjoy your new vehicle! If you ever need anything, we're here to help. 🚗

March 07, 2025

Great service. Took care of state inspection and recall. Very prompt respond. Awsome experience . Thanks More

by ELKIN
Recommend Dealer
Yes
Employees Worked With
Zimmerman
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Mar 10, 2025 -

Chastang Ford responded

Thank you, Elkin! We’re happy to hear you had an awesome experience with our service team. Taking care of your state inspection and recall promptly is always our goal. We appreciate your support and look forward to serving you again in the future. Drive safe! 🚗🔧😊

March 06, 2025

Very professional, extremely knowledgeable and friendly staff. Deal went very smoothly, made entire deal over the phone and y’all worked very well with my credit union. More

by GLENNR0918
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony west
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your wonderful feedback! We're glad to hear that our team made the process smooth, professional, and hassle-free for you. Making your purchase easy—even over the phone—is what we strive for, and we're happy we could work seamlessly with your credit union. We appreciate your business and look forward to serving you again in the future! 🚗📞😊

March 06, 2025

Very very very very very very very very very very very very very very good More

by SELPHJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 10, 2025 -

Chastang Ford responded

Wow! That’s a lot of very good! 😄 We truly appreciate your enthusiasm and are so glad you had a great experience with us. Thank you for your support—we look forward to seeing you again! 🚗🎉👏

March 02, 2025

They didn’t provide a loaner car I had to find rides. Mr Clint was nice More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MR Clint
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your feedback, Annette. We’re glad to hear that Mr. Clint provided great service, but we’re sorry for any inconvenience caused by not having a loaner vehicle. We understand how important transportation is, and we appreciate your patience. If there’s anything we can do to assist you further, please don’t hesitate to reach out. We truly value your business and hope to provide a smoother experience next time. 🚗😊

March 02, 2025

It was a great experience! Great dealership, awesome people and I love my new truck!!! Would recommend them in a heartbeat!!! More

by KIMBERLYARON14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roosevelt
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your amazing feedback! We're thrilled to hear that you had a great experience and love your new truck! 🚗🎉 Our team truly appreciates your recommendation, and we’re always here to help whenever you need us. Enjoy your new ride, and we look forward to seeing you again! 😊👏

March 02, 2025

This dealership is always amazing to work with. I really appreciate their attention to detail and customer service More

by ATELROD17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody and Martin
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your kind words! We’re so glad to hear that you always have a great experience with us. Attention to detail and top-notch customer service are what we strive for, and we truly appreciate your support. We look forward to serving you again in the future! 🚗😊👏

March 01, 2025

Excellent pre-purchase communication by Sales, friendly staff, no surprises or hidden costs. Provided the vehicle upgrades as I requested, Support communications post sale. The F-150 I purchased is exactly More

by mkd37
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nestor Garcia
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your great feedback! We're thrilled to hear that our team provided clear communication, a seamless purchasing experience, and delivered exactly what you wanted in your F-150. No surprises, just great service—that’s what we strive for! We appreciate your business and are here for you whenever you need us. Enjoy your new truck! 🚗🎉😊

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