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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
223 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 223 reviews

February 12, 2025

Great place for cars and trucks repairs and excellent customers service with a smile and a job well done More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
First employee at the desk by the door was very helpful, respectful and courtesy l!
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind words! We're glad to hear you had a great experience with our service team. Providing excellent customer service and quality repairs is our top priority. We appreciate your support and look forward to serving you again!

February 12, 2025

From start to finish the deal was straightforward with no games or hidden fees. I recommend Chastang to anyone looking for their next Ford truck More

by CraigM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your great review! We're glad to hear your experience was straightforward and transparent with no games or hidden fees. We appreciate your recommendation and look forward to helping you again when you're ready for your next Ford truck!

February 11, 2025

I really enjoyed the team and all the drinks and snacks that are available while I waited for my car to be serviced. That’s a great touch for customer service. More

by ZAMARRIPAHECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan García
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind review! We're glad you enjoyed your experience and appreciated the drinks and snacks while waiting for your service. Providing great customer service is our priority, and we're happy to hear it made a difference. We look forward to seeing you again!

February 10, 2025

Very professional, upfront with cost, and expedient with their repair service. We will definitely use them in the future! More

by wlleday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're glad to hear you had a professional and transparent experience with our service team. We appreciate your trust and look forward to serving you again in the future!

February 09, 2025

I think the costumer service was excellent I wasn’t under pressure at all so they answer all my questions in a professional way So thank you all More

by JOSETORRESSR5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know his name but he’s cool
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind words! We're glad to hear you had an excellent experience and felt no pressure. Our team is always here to answer your questions in a professional and helpful way. We appreciate your support and look forward to serving you again!

February 09, 2025

Staff was very helpful and kind made sure of what I wanted done and was in trimly very nice More

by nicholswayne15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane service person
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're happy to hear that our staff was helpful, kind, and made sure everything was taken care of just as you wanted. We appreciate your support and look forward to serving you again!

February 09, 2025

Just as the service department was an hr before closing. They said to bring my truck in, they would take care of me. As they did, I was able to drive my truck home that same night. More

by javiGarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Anderson
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Feb 13, 2025 -

Chastang Ford responded

Thank you for sharing your experience! We're glad our service team could take care of you, even close to closing time, and get you back on the road the same night. We appreciate your trust and look forward to assisting you again in the future!

February 09, 2025

We had a lot of questions and they all were all answered. We were made to feel seen and heard. More

by ashleycade83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Delay
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're so glad to hear that all your questions were answered and that you felt seen and heard. Providing a great customer experience is our top priority. We appreciate your support and look forward to helping you again in the future!

February 05, 2025

Excellent service, Cody was very helpful throughout the process. I would highly recommend purchasing your next vehicle from Chastang. Ask for Cody. More

by JGSALAZAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Delaney
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your great review! We're happy to hear that Cody provided excellent service throughout your purchase. We appreciate your recommendation and look forward to helping you again in the future. Enjoy your new vehicle!

February 02, 2025

Love the no hidden fees, and Dylan was the best help! And service was fast More

by jdalex11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan and finance manger
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're glad you appreciated our transparent pricing and that Dylan provided great help. Fast and reliable service is what we strive for! We appreciate your support and look forward to serving you again.

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