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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
216 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 216 reviews

February 09, 2025

Just as the service department was an hr before closing. They said to bring my truck in, they would take care of me. As they did, I was able to drive my truck home that same night. More

by javiGarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Anderson
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Feb 13, 2025 -

Chastang Ford responded

Thank you for sharing your experience! We're glad our service team could take care of you, even close to closing time, and get you back on the road the same night. We appreciate your trust and look forward to assisting you again in the future!

February 05, 2025

Excellent service, Cody was very helpful throughout the process. I would highly recommend purchasing your next vehicle from Chastang. Ask for Cody. More

by JGSALAZAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Delaney
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your great review! We're happy to hear that Cody provided excellent service throughout your purchase. We appreciate your recommendation and look forward to helping you again in the future. Enjoy your new vehicle!

February 02, 2025

Love the no hidden fees, and Dylan was the best help! And service was fast More

by jdalex11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan and finance manger
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're glad you appreciated our transparent pricing and that Dylan provided great help. Fast and reliable service is what we strive for! We appreciate your support and look forward to serving you again.

January 31, 2025

Honesty,respect, integrity, excellent customer service and when they tell you the final date is because it is. Great job guys!! More

by DAVIDADAME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint, Gerardo
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your great review! We’re thrilled to hear that you experienced honesty, respect, integrity, and excellent customer service. Our team takes pride in delivering on our promises. We appreciate your support and look forward to serving you again!

January 30, 2025

Excellent service, Cody is top notch, helpful throughout process. Truck was set up just the way we needed More

by lherron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for your great review! We're glad to hear that Cody provided top-notch service and helped ensure your truck was set up exactly how you needed it. We appreciate your support and look forward to serving you again in the future!

January 30, 2025

Everybody was friendly and greeted you with a smile. Awesome to work with on get my truck. Explained the process of going through step by step on picking out what I wanted on the truck. Randy explain ev More

by jebostonjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Delay
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Feb 13, 2025 -

Chastang Ford responded

Thank you for sharing your experience! We're so glad to hear that Randy and our team made the process smooth and enjoyable while helping you find the perfect truck. Upgrading from a 2013 F-350 to a 2025 F-250 is a big change, and we’re happy Randy took the time to walk you through everything, including setting up your Ford app. We appreciate your trust in Chastang Ford and hope you enjoy your new truck!

January 30, 2025

Highly recommended for vehicle service and customer service was excellent. Made me feel right at home. More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name. Employee at the first counter upon enter the door
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind words! We're thrilled to hear you had an excellent experience and felt right at home. We appreciate your recommendation and look forward to serving you again in the future!

January 30, 2025

Cody was very attentive and helpful. Overall, I had a fantastic experience. I would highly recommend them to anyone looking for a new or used car!” More

by VARGASA0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Delaney
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind words! We're thrilled to hear that Cody was attentive and helpful throughout your experience. We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new vehicle!

January 30, 2025

Service was great. Eddie took my car in for me and had it back to me same day . Thanks Chastang for taking care of me More

by HANNABROWN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie caviedes
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're glad to hear Eddie provided great service and got your car back to you the same day. We appreciate your trust in Chastang and look forward to serving you again!

September 03, 2024

Chastang Ford made my recent visit by far the best experience I’ve ever had in purchasing a vehicle. Patrick, Randy, Tony and the whole team went above and beyond to make the whole process an excelle More

by Clay King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick, Randy, Tony
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