Chastang Ford

Chastang Ford responded

Thank you for sharing your positive experience with Randy and Martin. We're pleased to hear that Randy was easy to work with and promptly addressed all your questions. It's also great to know that Martin efficiently handled the financing process for you. If you ever need assistance in the future or have more questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

Chastang Ford responded

Thank you for your kind words and continued support! We're delighted to hear that you had another great experience with us. It's wonderful that your salesperson Ed is the best and that you feel like part of the family when you visit us. Your feedback is much appreciated, and we look forward to providing you with exceptional service in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and have a fantastic day!

Chastang Ford responded

We're thrilled that Ed provided you with helpful and professional assistance throughout the process. It's fantastic that he was great to work with, and your positive feedback is much appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us, and we hope to serve you again soon!

Chastang Ford responded

We're delighted to hear that you had the best experience buying a new vehicle at Chastang Ford! It's fantastic that you had such a positive experience with our team. Your feedback means a lot to us, and we appreciate your support. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Chastang Ford, and we look forward to serving you again in the future!

Chastang Ford responded

We appreciate your feedback and apologize for the inconvenience you faced during your recent visit for an oil change. It's important to us that our customers have a smooth and hassle-free experience, and we understand that having to return the next day was not ideal. We have taken note of your concern, and we will work on ensuring that our service employees have all the necessary information to avoid such issues in the future. Your satisfaction is our priority, and we hope to serve you better next time. If you have any further questions or need assistance, please feel free to reach out to us. Thank you for bringing this to our attention.

Chastang Ford responded

Thank you for sharing your positive feedback with us! We're thrilled to hear that Ryan provided you with excellent service and that your overall experience from start to finish was perfect. It's fantastic to know you love your truck, especially since it's your 5th SD and the best one yet. We're honored to have been a part of your best purchase experience, and we look forward to continuing to meet your expectations. Enjoy your new truck!

Chastang Ford responded

We truly appreciate your kind words and feedback! It's wonderful to hear that our staff was friendly and well-mannered and that you found our customer service to be immaculate. We're delighted that Chris provided helpful, fast, and detailed service. Your satisfaction is important to us, and we're here to assist you whenever you need us. Thank you for choosing us, and we look forward to serving you again in the future!

Chastang Ford responded

Thank you for taking the time to share your positive experience with us! We're glad to hear that scheduling online was easy and that your service was performed in a timely manner. We appreciate your trust in us, and we look forward to welcoming you back for your next service. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Safe travels, and see you next time!

Chastang Ford responded

We're thrilled to hear about your positive experience with JJ! It's fantastic that he was able to help you get the vehicle you wanted and went above and beyond to assist you. We appreciate your recommendation and are delighted that JJ created a pressure-free environment for you. If you ever need further assistance or have questions, don't hesitate to reach out. Enjoy your new vehicle, and thank you for choosing us!

Chastang Ford responded

We greatly appreciate your feedback and are pleased to hear about your positive experience with Chastang Ford's customer service. It's evident that they genuinely care about their customers. It's fantastic that they offered to take the truck back or repair it, even though there was no warranty, and provided a loaner vehicle during the Thanksgiving holiday. Thank you for acknowledging their exceptional service. If you ever need any further assistance or have questions, please feel free to reach out. Safe travels, and we look forward to serving you in the future!