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Chastang Ford - Service Center

Houston, TX

4.8
121 Reviews
Call Service Center (346) 200-5370

121 Reviews of Chastang Ford - Service Center

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July 04, 2025

Every time I bring my car there Mr. Clint at the 610 shop always make sure I receive the best service possibe More

by karinstamaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Clint service
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Jul 08, 2025 -

Chastang Ford responded

Glad we could get you taken care of, thanks for the great feedback!

June 29, 2025

The service was great and Mr. C.Couch was wonderful in asking questions about our problem with the car. And we thank him very much. Also the Service man that help us was when we c More

by nettles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Chastang Ford responded

We’re happy to keep your vehicle running strong. Thanks for the positive feedback!

June 28, 2025

Great service. Great communication, friendly, and fast. I would highly recommend.these guys. Been there multiple times and I am always satisfied. More

by mathmario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
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Jul 01, 2025 -

Chastang Ford responded

Thanks for your kind words and continued trust in our service team!

June 28, 2025

Great service. Appointment was kept on time, got in and out fast, and service with a smile. Thanks guys!! More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Chastang Ford responded

Thank you for the great review! We’re glad our service team could help.

June 27, 2025

They did not fix the issue. It took over 6 days for them to give my car back. When they did the job was not completed. More

by officialjohnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Fehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Chastang Ford responded

We're sorry to hear about your experience and that the issue wasn’t resolved. Please contact us at 713-678-5016 so we can address this promptly.

June 26, 2025

Always take care of my business quickly and professionally. Knowledgeable and efficient. Couldn't ask for a better team More

by RJSki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Team
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Jul 01, 2025 -

Chastang Ford responded

We appreciate the 5-star review, thank you for choosing Chastang Ford!

June 26, 2025

I asked to see if they could have my car done by 11am and had it ready by 10:30. I got there at 9 am. Great job by Isaac More

by CHRISTIAANJGRAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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June 24, 2025

Service was great with Chris in and out and he even informed me of a recall I didn’t know about More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
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Jun 25, 2025 -

Chastang Ford responded

Our service crew works hard to keep you rolling safely. Thanks for the great review!

June 22, 2025

I’ve been taking my vehicles to get serviced to Chastang Ford for over 4 years now. I have always been received with a courteous staff when I go there for service and I haven’t had any issues to date. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Chastang Ford responded

Thank you for the 5 stars! We're glad our service team could take great care of your vehicle. See you next time!

June 13, 2025

Front support, Isaac Zimmerman, was friendly however i was there for nearly 2 hrs. The tech did however check things that other dealers have not so that was positive. It was just the wait and i was the f More

by Kristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Zimmerman
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