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Chastang Ford - Service Center

Houston, TX

4.8
112 Reviews
Call Service Center (346) 200-5370

112 Reviews of Chastang Ford - Service Center

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June 13, 2025

Front support, Isaac Zimmerman, was friendly however i was there for nearly 2 hrs. The tech did however check things that other dealers have not so that was positive. It was just the wait and i was the f More

by Kristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Zimmerman
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June 11, 2025

The service department at Chasting is probably one of the best I have gone to! Always kind and gets things taken care of in such a timely matter!! More

by s.grimes0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Jun 12, 2025 -

Chastang Ford responded

We appreciate your feedback — timely service is what we strive for!

June 07, 2025

Very friendly and knowledgeable thank you for you service clean waiting room with the snacks and water. More

by Analilia58185818@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Chastang Ford responded

Thanks for the awesome review! We’re here anytime you need us.

June 06, 2025

Always ready on time no problem no delay very nice experience very nice customer service and excellent service thank you More

by MPARTIDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Chastang Ford responded

We’re so glad you had a great experience. Thanks for the 5 stars!

June 04, 2025

As always great service and knowledgeable people. They take care of their customers and believe in building lifetime relationships More

by CHRISHODGES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Chastang Ford responded

Thank you for the kind words and continued trust in our team! At Chastang Ford, we’re committed to delivering expert service and building lasting relationships with our customers. It means a lot to know you feel taken care of every time you visit. We’re here for you whenever you need us!

May 30, 2025

Always great service, quick turnaround with the quick lane program. Great waiting area. Very thorough. More

by ENGELD718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Chastang Ford responded

Thank you for the great feedback! We're glad you enjoy our Quick Lane service and waiting area. We appreciate your trust in Chastang Ford!

May 26, 2025

The service was excellent. The person at the counter was very knowledgeable and very courteous. More

by maprovencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Chastang Ford responded

Thanks for the great feedback! Our counter staff works hard to provide fast, friendly service—we’re glad it showed!

May 19, 2025

Very Professional service They go over your estimated repairs Also work wit you on a time line of repairs Complete them asap More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Chastang Ford responded

Thanks so much for your kind words! We’re glad you had a great service experience at Chastang Ford. We appreciate your trust and look forward to seeing you again!

May 13, 2025

Warranty on AC. Total fix no problems I willing recommend Chastang Ford to my friends More

by BOXERSRNO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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May 14, 2025 -

Chastang Ford responded

Thank you for your positive feedback! We’re proud of our service team and their commitment to keeping your vehicle running smoothly. It's great to know you were well taken care of, and we look forward to helping with any future maintenance needs.

May 11, 2025

Awesome service department in and out in 30 minutes very clean facility very helpful customer service More

by GARZALUIS1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Chastang Ford responded

Thank you for your positive review! We’re so glad to hear that your experience with our service department was a great one. At Chastang Ford, we take pride in providing efficient, reliable service with a personal touch. Your feedback means a lot to our team, and we truly appreciate your trust in us. We look forward to serving you again in the future!

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