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Chastang Ford - Service Center

Houston, TX

4.7
162 Reviews

162 Reviews of Chastang Ford - Service Center

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September 23, 2025

Great service from Rafael the driver and with Chris service manager. Great service from Chastang Ford! More

by RDOYAL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Chastang Ford responded

Thanks for the great feedback! We appreciate it!

September 23, 2025

I always come here for my service. The gentleman behind the desk knows my name and always greets me in a very polite matter. Also, every time I'm told it's going to take 45 minutes or More

by ivan37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Chastang Ford responded

Thank you for your loyalty! We’re glad our team makes you feel welcome and values your time.

September 22, 2025

Great service. Great communication. They were very professional, fast and knowledgeable of the situation. I highly recommend. More

by julian.carper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Chastang Ford responded

Thank you for the kind words! We appreciate your recommendation!

September 20, 2025

Very happy and satisfied with the service and workmanship at Chastang Ford. Chris the service advisor was extremely knowledgeable and considerate. More

by tjohnson198467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris-Service advisor
Sep 29, 2025 -

Chastang Ford responded

Thank you for your kind words! We’re glad our team provided great service and workmanship. We appreciate your trust!

September 20, 2025

This dealership is always very helpful and professional. The employees I work with are very friendly. My experience with Chastang Ford has been positive from time of purchase last year through present day. More

by MMGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez, Ryan Fehl, Martin Gembe, Gerardo Gonzalez
Sep 29, 2025 -

Chastang Ford responded

Thank you for your continued trust and kind words! We’re happy to hear your experience with us has been positive from purchase to now. We’re always here to help!

September 19, 2025

Mr. Hodges was very polite and knowledgeable about my recall on my 2018 Ford Fusion l brought it in Tuesday 09/16 after 4:00 pm and received it back the next day. That was awesome. Thank you Mr. Hodges More

by loritacitizen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Chastang Ford responded

Thank you for sharing your experience! We’re glad your recall service was handled quickly and to your satisfaction. We appreciate your kind words!

September 17, 2025

Everybody is friendly and there to help you if you are needing anything at all More

by CAPTCURT61
Recommend Dealer
Yes
Employees Worked With
Quick line manager/writer
Sep 29, 2025 -

Chastang Ford responded

Thank you! We’re always here if you need anything!

September 15, 2025

Service department is amazing always great at making sure every concern is addressed. They are friendly and informative. More

by addiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint
Sep 29, 2025 -

Chastang Ford responded

Thanks for the great feedback! We’re happy to help anytime.

September 14, 2025

Service my vehicle in a timely manner. Staff was courteous and informative. Service Rider brought my attention to the fact that I could use points to pay for the service More

by cdhatlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Chastang Ford responded

Great to hear you had a positive experience! Thanks for trusting Chastang Ford with your vehicle.

September 11, 2025

Excellent Service. Clint and his staff went above and beyond. They took care of our needs and had us back up and running in no time. More

by 713impalass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Couch
Sep 15, 2025 -

Chastang Ford responded

So glad to hear Clint and the staff provided exceptional service. Thanks for choosing Chastang Ford!

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