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Chastang Ford - Service Center

Houston, TX

4.7
162 Reviews
Call Service Center (346) 200-5370

162 Reviews of Chastang Ford - Service Center

Sort by
July 17, 2025

Good, knowledgeable service with a smile. Very friendly, honest and trustworthy. Will definitely be there again 😄. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Chastang Ford responded

Thank you for the kind words! We're happy to hear you had a positive experience with our service team.

July 11, 2025

reliable service with great customer service. will be a reoccurring customer for any service needs More

by brittnsmith778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Chastang Ford responded

Thank you for the kind words! We look forward to being your go-to for all your future service needs at Chastang Ford!

July 10, 2025

The service attendant was very friendly honest and very helpful. He was concerned and answered all my questions More

by rjulius301
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember his name
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July 09, 2025

Poor after sale communication, I am still waiting for license plates and an answer as to why the trailer towing package was not included with the vehicle. More

by Joe Meador
Recommend Dealer
No
Employees Worked With
Eddie
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July 04, 2025

Every time I bring my car there Mr. Clint at the 610 shop always make sure I receive the best service possibe More

by karinstamaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Clint service
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Jul 08, 2025 -

Chastang Ford responded

Glad we could get you taken care of, thanks for the great feedback!

June 29, 2025

The service was great and Mr. C.Couch was wonderful in asking questions about our problem with the car. And we thank him very much. Also the Service man that help us was when we c More

by nettles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Chastang Ford responded

We’re happy to keep your vehicle running strong. Thanks for the positive feedback!

June 28, 2025

Great service. Great communication, friendly, and fast. I would highly recommend.these guys. Been there multiple times and I am always satisfied. More

by mathmario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
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Jul 01, 2025 -

Chastang Ford responded

Thanks for your kind words and continued trust in our service team!

June 28, 2025

Great service. Appointment was kept on time, got in and out fast, and service with a smile. Thanks guys!! More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Chastang Ford responded

Thank you for the great review! We’re glad our service team could help.

June 27, 2025

They did not fix the issue. It took over 6 days for them to give my car back. When they did the job was not completed. More

by officialjohnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Fehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Chastang Ford responded

We're sorry to hear about your experience and that the issue wasn’t resolved. Please contact us at 713-678-5016 so we can address this promptly.

June 26, 2025

I asked to see if they could have my car done by 11am and had it ready by 10:30. I got there at 9 am. Great job by Isaac More

by CHRISTIAANJGRAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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