Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Chastang Ford - Service Center

Houston, TX

4.8
107 Reviews
Call Service Center (346) 200-5370

107 Reviews of Chastang Ford - Service Center

Sort by
February 09, 2025

Staff was very helpful and kind made sure of what I wanted done and was in trimly very nice More

by nicholswayne15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane service person
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're happy to hear that our staff was helpful, kind, and made sure everything was taken care of just as you wanted. We appreciate your support and look forward to serving you again!

February 09, 2025

Just as the service department was an hr before closing. They said to bring my truck in, they would take care of me. As they did, I was able to drive my truck home that same night. More

by javiGarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Anderson
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for sharing your experience! We're glad our service team could take care of you, even close to closing time, and get you back on the road the same night. We appreciate your trust and look forward to assisting you again in the future!

January 31, 2025

Honesty,respect, integrity, excellent customer service and when they tell you the final date is because it is. Great job guys!! More

by DAVIDADAME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint, Gerardo
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for your great review! We’re thrilled to hear that you experienced honesty, respect, integrity, and excellent customer service. Our team takes pride in delivering on our promises. We appreciate your support and look forward to serving you again!

January 30, 2025

Highly recommended for vehicle service and customer service was excellent. Made me feel right at home. More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name. Employee at the first counter upon enter the door
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind words! We're thrilled to hear you had an excellent experience and felt right at home. We appreciate your recommendation and look forward to serving you again in the future!

January 30, 2025

Service was great. Eddie took my car in for me and had it back to me same day . Thanks Chastang for taking care of me More

by HANNABROWN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie caviedes
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're glad to hear Eddie provided great service and got your car back to you the same day. We appreciate your trust in Chastang and look forward to serving you again!

February 27, 2024

Great and friendly service and made me feel right at home while I waited on my vehicle. More

by Rodney H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
Report | Print
February 27, 2024

Went to have my old change found out afterwards prices have changed what normally would cost me with or without the coupon for synthetic blend. I want to say I paid $65. Now it’s $96. More

by COY_MAY1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John doe
Report | Print
February 24, 2024

The service was good they commutation at this visit work out most efficiently...This was one of a good gist. More

by RRODGE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
Report | Print
Feb 26, 2024 -

Chastang Ford responded

Thank you for taking the time to leave us a review! We're so pleased to hear that you found our service and communication efficient during your visit. Ensuring our customers have a smooth and positive experience is our goal, and it's wonderful to know we achieved this with you. Your feedback is greatly appreciated, and we're thrilled you consider your experience a good gist. We look forward to the opportunity to serve you again. Should you need any further assistance, please don't hesitate to reach out.

February 22, 2024

Good customer services and excellent experience, good, good, good, good, good, good, good, good, good More

by hernandobj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helmuth Dalence
Report | Print
Feb 26, 2024 -

Chastang Ford responded

Wow, thank you for such a glowing review! We're absolutely thrilled to hear you had an excellent experience with our customer service. Your repeated 'good' truly made our day! It's our top priority to ensure every customer receives the best possible service and has a memorable experience with us. Your feedback is incredibly valuable, and we look forward to continuing to provide you with the same level of service in the future. Should you need anything else, we're here for you. Thanks again for choosing us!

February 16, 2024

Chastang Ford continues to impress! The service department is quick and works hard to get the customers trucks back to them so that they can put them back to work!! More

by JEFFHULL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna
Report | Print
Feb 19, 2024 -

Chastang Ford responded

We're thrilled you continue to be impressed with Chastang Ford, especially with our service department! Ensuring prompt and efficient service for our customers' trucks is our top priority, as we understand the importance of getting them back on the road and back to work quickly. Thank you for recognizing our efforts, and please know that we're here to support you whenever you need us. Don't hesitate to reach out if we can assist you with anything else. Thank you for your continued support!

1
...
5
6
7
...
11