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Chastang Ford - Service Center

Houston, TX

4.8
107 Reviews
Call Service Center (346) 200-5370

107 Reviews of Chastang Ford - Service Center

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February 16, 2024

Put my vehicle in for a State Inspection. They got it done quickly and got my vehicle back to me. More

by CCT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Agundu
Report | Print
Feb 19, 2024 -

Chastang Ford responded

Thank you for informing us about your positive experience with our State Inspection service! We're glad to hear that we were able to get your vehicle inspected quickly and efficiently, allowing you to get back on the road promptly. Customer satisfaction is important to us, and we appreciate your feedback. Please feel free to reach out if you have any further questions or need assistance. We're here to help!

February 08, 2024

The dealer installed mud flaps do not fit my vehicle, looks like they tried to modify them. They are crooked and not snug around the wheel well. More

by johnyouell25
Workmanship
Recommend Dealer
No
Employees Worked With
None
Report | Print
February 01, 2024

Hannah and the mobile service team were great. They came out to our shop and serviced our technician vans. They were efficient and thorough. Hannah handled all the scheduling and made sure our acc More

by CLAUDIO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brown
Report | Print
Feb 26, 2024 -

Chastang Ford responded

Thank you for sharing your positive experience, Hanna and the mobile service team truly appreciate your feedback! We're delighted to hear that they provided efficient and thorough service for your technician vans right at your shop. Hannah's handling of scheduling and ensuring timely paperwork demonstrates our commitment to excellent customer service. We're grateful for your 5-star rating and your trust in our team. If you ever need assistance in the future, don't hesitate to reach out.

January 18, 2024

In spite of time delays due to parts being needed, as well as holidays, the dealership was able to get my Ecosport up and running in 35 days. Just as the repair work was being finished there was a recal More

by CHARLOTTE.JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
January 16, 2024

Outstanding services, as usual, the sales team is top-notch, and the overall atmosphere is one that really favors the customer. My highest recommendation! More

by mlpede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Chastang
Report | Print
January 11, 2024

Chastang is the best commercial truck dealer in Houston. From sales to service to parts Chastang excels at fleet service. More

by WVOMgmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez and Ryan Fehl
Report | Print
Jan 16, 2024 -

Chastang Ford responded

Thank you for this wonderful feedback! We're honored to be considered the best commercial truck dealer in Houston. Our commitment to excellence in sales, service, and parts, especially for fleet service, is something we take great pride in. We appreciate your recognition and look forward to continuing to serve your needs!

January 08, 2024

Great service and very good service writer. Thank you Very good Chastang Ford Dealer Thanks More

by ciscomdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your kind words! We're delighted to hear that you received great service from our team and our service writer Chris. Your satisfaction means a lot to us at Chastang Ford. We're here whenever you need us. Thanks again!

January 05, 2024

1st Class Service. I didn't know that a dealership service department would come to my house for recall's and scheduled service. What a nice surprise More

by jackmuha0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Report | Print
Jan 16, 2024 -

Chastang Ford responded

Thank you for your fantastic feedback! We are thrilled to hear that our Mobile Service for recalls and scheduled maintenance came as a pleasant surprise to you. Providing convenient and top-notch service is our promise to you. We are excited to keep going above and beyond your expectations!

January 04, 2024

Excellent Service, always improving all processes. I will shop at Chastang 1st. Retains really good people. More

by MR-001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Whitworth
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Jan 16, 2024 -

Chastang Ford responded

Thank you for the great review! We're glad our efforts to improve our processes have positively impacted your experience. Our dedicated team is what makes us stand out. We appreciate your loyalty and look forward to serving you again!

January 02, 2024

Great service and very efficient. I would highly recommend Chastang Ford for sales and service. More

by billyharvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jan 16, 2024 -

Chastang Ford responded

Thank you for your high recommendation! We're delighted to hear that you were impressed with our service efficiency. Your satisfaction is our top priority, both in sales and service. We greatly appreciate your support and look forward to serving you again!

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