Two years ago, my wife and i purchased a used vehicle from Chatnam Ford. Under warranty the rear wheel bearings were replaced. It is now two years and 20k miles later and the bearings have failed again. Upon research, there is a service bulletin out for this verh problem. The service department never followed the bulletin which is why i now have the premature failure of these parts again. All i am looking for is to get the bearings under Ford's two year warranty. I will do all the work necessary, i just want to exchange the parts. A visit to the service department..... They cannot find any record of ever doing the bearing replacement even though there are other multiple work orders describing loud noise from rear of vechicle. I also spoke to the service manager who remembers my wife and me and also the many problems we had originally and a week later have still not heard back. They left me hanging and would never ever recommend them. Sorry, but i have given them many opportunities to shine and they failed again.