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Chatham Parkway Toyota
Savannah, GA
763 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 763 reviews
October 25, 2020
On October 19, 2020, my service advisor was Kayla. This review for my 2017. RAV4 Unlimited AWD, for routine maintenance; oil and filter plus tire rotation , and for alignment. I’m not sure how and if align review for my 2017. RAV4 Unlimited AWD, for routine maintenance; oil and filter plus tire rotation , and for alignment. I’m not sure how and if alignment was even performed on my SUV that day. Because no alignment report was given to me, and I also forgot to ask because the service took very long time. I dropped the car at your shop around noon and after 3 pm I received the car. So, I was very hungry. After sending Text and leaving multiple voice massage to Ms. Kayla since October 19th, also leaving message with the receptionist, I have not received the alignment report yet, or any response back. I’m not sure if this Is routine policy of Chatham Parkway or with Kayla. As I don’t know the status of the alignment which shows how bad your service advisors are for customer service I can’t recommend you to any of friend or neighbors. Also, on the day of service I was told that I can text or to get an update on my car. But I never received any reply of text from the same advisor, Ms. Kayla for service updates after More
by mahuyabose
Verified CustomerEmployees Worked With
Kayla service advisor
October 24, 2020
My service adviser (Measia) was very understanding and kept me up to date on my service appointment. She did great. would recommend this adviser for anyone needing service. kept me up to date on my service appointment. She did great. would recommend this adviser for anyone needing service. More
by KELLY2220
Employees Worked With
Maesia
October 23, 2020
Service was preformed very well as usual. Tiesha explained all service work. I have always had a good experience at Chatham Parkway Toyota. I also had a nice chat with one of the sales persons! explained all service work. I have always had a good experience at Chatham Parkway Toyota. I also had a nice chat with one of the sales persons! More
by jbarney527
Employees Worked With
Tiesha Holmes
October 23, 2020
Dealer didn’t do any work to my car claim my claims Dealer didn’t do any work to my car claim my claims regarding my car were false and there’s nothing wrong. Highly disappointed!! 0 Dealer didn’t do any work to my car claim my claims regarding my car were false and there’s nothing wrong. Highly disappointed!! 0 More
by INDIAK7
Employees Worked With
Quentin rawls, Brittany Hickman, Thaddeus Hines, Mark Pratt, Yadelsy Chacon, Krishna Patel, Ariana Whipple, Marco Toles, Brette Reed, Andrew Heyward
October 23, 2020
The scheduled time was met as promised; the representative was good-mannered and professional throughout the entire time. I was told from the beginning what I could expect and kept informed fro representative was good-mannered and professional throughout the entire time. I was told from the beginning what I could expect and kept informed from start to finish. More
by qbsaint61
Employees Worked With
None, Thaddeus Hines, Mark Pratt, Yadelsy Chacon, Krishna Patel, Ariana Whipple, Corell Browne
October 22, 2020
Always good service at the dealership. Most of the employees are courteous and friendly. I love the way the service department gets the cars in and out. Fast and efficient. They even offer to wash you employees are courteous and friendly. I love the way the service department gets the cars in and out. Fast and efficient. They even offer to wash your vehicle. That's great customer service! ( I miss the popcorn though)!😀 More
by GEEWIZ84
Employees Worked With
Anthony Lloyd
October 22, 2020
Vehicle service was 5 star. Every person I dealt with gets 5 star. Quick service with no appointment. Overall rating drops to 4 because there black grease stains on the drivers floormat and plastic pane gets 5 star. Quick service with no appointment. Overall rating drops to 4 because there black grease stains on the drivers floormat and plastic panel in the driver's entrance. It really stands out on beige. More
by CKRUSTY45
Employees Worked With
Al employees get 5 star.
