Chatham Parkway Toyota

The tire pressure light came on in my vehicle due to the cool weather. After going to a non car dealer where I had gone for over a year, I was told that only car dealerships provided nitrogen for car tires cool weather. After going to a non car dealer where I had gone for over a year, I was told that only car dealerships provided nitrogen for car tires. I then went to Chatham Parkway Toyota, not knowing that I could not stay in my vehicle the way I was able to previously. Also, I was not prepared as far as the one-time fee I needed to pay for this service. I was at the dealer for over 1 hour and 45 minutes. Once this process was over, I left the dealer, and before I got to the corner, the tire pressure light came on again. I drove back to the dealer, spoke with a technician, and the problem was corrected within 10 minutes! More

Always professional and informative throughout the entire process with stellar results! Will continue to recommend to all of my friends. Keep up the great work Chatham Parkway! process with stellar results! Will continue to recommend to all of my friends. Keep up the great work Chatham Parkway! More

Professional courteous service in a friendly safe atmosphere. Corvid safety guidelines in practice which made me comfortable. Service was completed in a reasonable amount of time and we were informed atmosphere. Corvid safety guidelines in practice which made me comfortable. Service was completed in a reasonable amount of time and we were informed of additional service that were needed. More

both times I have been at Chattam Toyota, the agents don't tell me when my car has been done. One time my car had been sitting in the parking lot for more than ten minutes before I realized it was my c don't tell me when my car has been done. One time my car had been sitting in the parking lot for more than ten minutes before I realized it was my car and went to see the agent, yes my car had been sitting in the parking lot all this time and nobody took the time to notify me. I was not happy with the costumer service. More

My experience was very friendly and the staff went out of there way to make me happy. They got me out in a timely manner there way to make me happy. They got me out in a timely manner More

Fast,easy, and friendly check in and out. Clear details in text and ability to approve recommendations online is my fav. Online scheduling is great! in text and ability to approve recommendations online is my fav. Online scheduling is great! More

Professional, efficient service. Clean waiting area. Informative about future services and prices accompanied with handout. I arrived early and was able to begin my service upon arrival Informative about future services and prices accompanied with handout. I arrived early and was able to begin my service upon arrival More

I don’t think that my concerns were addressed appropriately. At drop off, one of the girls told this guy what I thought was wrong with my car. He shrugged his shoulders and said with an attitude, appropriately. At drop off, one of the girls told this guy what I thought was wrong with my car. He shrugged his shoulders and said with an attitude, “I guess I can look at.” This was my first time visiting for service. Two hours later they come to me and say they couldn’t find anything. I called the customer service and they said there was in fact something wrong which was the same thing I told them was wrong. Now I must make a second trip to resolve this issue More

Mr. Johnson was very polite and professional. Someone I will continue to do business with and refer to others. A very Awesome and excellent experience. will continue to do business with and refer to others. A very Awesome and excellent experience. More