Chatsworth Ford

On 3/5/14 I went to Chatsworth Ford for oil change which I've done for several years, had discount oil change coupon 25.99 and had air filter added for $20.00 and was charged to much total was $60 and chang I've done for several years, had discount oil change coupon 25.99 and had air filter added for $20.00 and was charged to much total was $60 and change. Since management change the service isn't good. I talked with Jon Kidd about the poor service and he promised to do better. I'm sure techs are good but service was terrible. I have 2006 Ford Explorer after oil change computer wasn't reset and oil leaking down oil filter. After telling Jon Kidd all the problems his solution was that my business was no longer need and not to come back there. I felt discriminated against after being loyal costumer with them. Mr. Kidd has made no attempt to contact me, apologize or to refund me for the over charge. I thought you valued your customers. I travel to Chatsworth from Dalton because I did value the service. Now I feel like I spent our hard earn money with a company that doesn't value Ford owners and want to rip them off. thanks for your help with this matter. Mr. Tim Ward More