Chattanooga Volvo

Great experience! Bought an XC 90 from Derrick Walters and I couldn't have asked for better service!! He went above and beyond before and after the sale of my car. No p Bought an XC 90 from Derrick Walters and I couldn't have asked for better service!! He went above and beyond before and after the sale of my car. No pressure to buy, so informative and knowledgeable, and so patient and caring in explaining every detail about the vehicle. I highly recommend you go see Derrick; you won't be disappointed. More

Wonderful customer service I walked over to the Volvo dealership one Saturday looking around. There I met Derrick as he greeted me on the lot. I asked if they had a S60. He took I walked over to the Volvo dealership one Saturday looking around. There I met Derrick as he greeted me on the lot. I asked if they had a S60. He took me right to it, knew everything about the car and answered all my questions. I never felt pressured to buy and he made my experience fun. Not only will I return to Volvo Chattanooga, I will make sure Derrick will be available! More

Great Experience I had an excellent experience at Chattanooga Volvo. Derrick Walters was my sales person. He did a great job of highlighting the features of the car I I had an excellent experience at Chattanooga Volvo. Derrick Walters was my sales person. He did a great job of highlighting the features of the car I was considering. He was not pushy, just friendly and informative. After buying the car we went over the features again in detail. I have a good understanding of how they work. The actual purchasing process was very smooth. I appreciated their having everything ready. All in all, I was pleased with the whole process. Thank you, Chattanooga Volvo and Derrick! More

A complete nightmare Our entire experience at Long Volvo has been a complete nightmare. My biggest issue with the service department is after we left a sub par review, TH Our entire experience at Long Volvo has been a complete nightmare. My biggest issue with the service department is after we left a sub par review, THEY CHANGED OUR EMAIL ADDRESS SO WE WOULD NOT RECEIVE SERVICE REVIEWS AGAIN. I am still in awe of the entire situation. More

XC90 Purchase Very pleased with my experience. Chad will go above and beyond to make sure you are satisfied with your purchase. I love my new XC90 more than I thoug Very pleased with my experience. Chad will go above and beyond to make sure you are satisfied with your purchase. I love my new XC90 more than I thought I would and highly recommend him and his partner Kelly if you are looking to purchase a Volvo. More

Best Price on New XC90 My wife and I were looking for her a new XC90 and searched all over middle Tennessee. While having to go back and forth and haggle with other dealers My wife and I were looking for her a new XC90 and searched all over middle Tennessee. While having to go back and forth and haggle with other dealers (here in Nashville, Memphis and others) Kelly Mayhew at Long of Chattanooga was the easiest of all and gave us the best price upfront. They didn't have the exact car we wanted on their lot, but they wanted to help us and found our exact car the next day at another dealership, had it transferred and she delivered it herself to us in Nashville from Chattanooga. Top notch service from Kelly, would definitely recommend reaching out to her if you're in the market for a new vehicle. More

Very Professional Thank you Jason for being professional and knowledgeable with our purchase. This is our 4th Volvo but our first experience with Chattanooga Volvo. IT Thank you Jason for being professional and knowledgeable with our purchase. This is our 4th Volvo but our first experience with Chattanooga Volvo. IT made our trip from South Carolina worth the trip to get the car we wanted. More

great Volvo experience Thank you Derrick for all of your help finding my new car! Thanks for letting me know when a car arrived that you knew I would like -- your attention Thank you Derrick for all of your help finding my new car! Thanks for letting me know when a car arrived that you knew I would like -- your attention to detail is great and I loved the personal but not-pushy attention. I highly recommend Derrick and Long of Chatt. #derrick@longofchatt More

Very Positive I am very pleased dealing with long Volvo. This is the 3rd car I've purchased from Mike Nichols, Sales Manager. The salesmen were very helpful, and go I am very pleased dealing with long Volvo. This is the 3rd car I've purchased from Mike Nichols, Sales Manager. The salesmen were very helpful, and go out of their way both Robert Green and Ardis Toney. After buying the car Jason Odom spent one hour reviewing the features of my beautiful XC70. More

Knowledgeable, Professional and Competitive Pricing By the time I got in touch with Chattanooga Volvo, I had already considered and discarded 5 vehicles, each with multiple dealerships involved. I like By the time I got in touch with Chattanooga Volvo, I had already considered and discarded 5 vehicles, each with multiple dealerships involved. I like to research and shop around. Once we narrowed it down to the XC90, we contacted our local dealership, and a couple others including Chattanooga. I'm not a fan of the entire car buying process. Any time a manager has to come and talk to me because they want to ensure they aren't losing a customer, I feel like becoming a lost customer. This did happen to me with Chattanooga because I actually put a deposit down at my local dealership when they promised an imminently arriving vehicle, that was closer to my ideal car and at a relatively SIMILAR price. At the end of the day I can't get too wrapped up in the persistence, because they ended up making me an offer I couldn't refuse, they really went above and beyond and certainly made it worth my while to purchase out of town. As for Derrick, he really did a great job. He was professional (unlike my local dealership that started to get emotional when they were losing me as a customer), he was able to answer all my questions about the car (not always the case at other dealerships!) and he had a fast response time. He certainly went above and beyond and the customer service did not abruptly end once the sale was completed. I think I was most impressed with the time he spent with me as I learned my way around the new car on Friday night after the purchase was already complete. He was very thorough and patient and even has a sense of humor. #derrick@longofchatt More