Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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He understood what my need were an how to get my vehicle fixed after 4 visit with others an being charged for work that wasn't done he made it right fixed after 4 visit with others an being charged for work that wasn't done he made it right More
Fine. My service appointment was on time and immediate. However, for the 2nd time, the mechanic didn't replace the positive battery cover. The same occurre My service appointment was on time and immediate. However, for the 2nd time, the mechanic didn't replace the positive battery cover. The same occurred during my previous visit. Also, my state inspection was not updated. I had to return to have it updated. No major issues nonetheless. More
Helpful in finding the right truck for my needs Would certainly recommend to any one certainly recommend to any one More
Advisor was great. TJust a scheduled oill change, tire rotaion & multipoint insp...took 1.5 hrs so was longer than I anticipated, but no worries. TJust a scheduled oill change, tire rotaion & multipoint insp...took 1.5 hrs so was longer than I anticipated, but no worries. More
I had to call in the evening to find out if my car was done and ask for a lyft.very inconvenient. My car was brought in at 8 am and it was 530 pm. I was scrambling to see if I needed an alternate way to g done and ask for a lyft.very inconvenient. My car was brought in at 8 am and it was 530 pm. I was scrambling to see if I needed an alternate way to get to work . What would have happened if I did not call? More
Great guest lounge! Fantastic customer service! My son watched a kid’s show and came home with a giraffe rubber ducky after waiting to get the oil changed. Fantastic customer service! My son watched a kid’s show and came home with a giraffe rubber ducky after waiting to get the oil changed. More
Confirmed appointment. Drove 1.5 hours. Stayed in contact the entire time. They even sent me photos while I was on the way. Arrived and was told the vehicle was already Drove 1.5 hours. Stayed in contact the entire time. They even sent me photos while I was on the way. Arrived and was told the vehicle was already sold. No call, no text, nothing—even though I told them I was coming from far away and checked in 20 minutes before arriving. Total waste of time. Would not trust them if you’re traveling any distance. More
Very patient. Very thorough. Akbar Hussani and Mr. Beach were excellent. Friendly staff, excellent variety. Very thorough. Akbar Hussani and Mr. Beach were excellent. Friendly staff, excellent variety. More
I have been bringing my jeep here since it became southern for all my services. Came in for a oil change and state inspection. Waited 2.5 hrs to be told my jeep failed safety inspection for equipment southern for all my services. Came in for a oil change and state inspection. Waited 2.5 hrs to be told my jeep failed safety inspection for equipment that has been on it for multiple years and has passed every time before. More






















