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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,253 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,253 reviews

March 06, 2026

I came in for an oil change and tire rotation. I was met by a nice gentleman who checked my jeep in for service. The wait room was very clean and coffee bar well stocked. Before I knew it I was ro More

by gjcksc
Recommend Dealer
Yes
March 06, 2026

Efficient, polite, great customer service. Waiting area was comfortable. The tables are nice to be able to work at when there for long periods of time waiting More

by KATHAT14037
Recommend Dealer
Yes
Employees Worked With
Kyan Bohac
March 06, 2026

Thank you service team for getting me in and out in a timely manner. Great customer service! Sheila More

by WOODSM6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2026

I had a pleasant service manager interaction and the service requested was quickly done with no hiccups or issues. More

by DAVID.RICKEY.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
March 04, 2026

Excellent service I have always been satisfied with Margherita's service. She keeps me updated every step of the way when the Jeep is in for service. More

by turtle007mc
Recommend Dealer
Yes
Employees Worked With
Margherita
March 03, 2026

I've been coming here to have my vehicles serviced for a few years. Most of the time, it's a nightmare. Communication is horrible, phones never work, I call and sit on hold with service repeatedly until I f More

by S.mcmurray10
Recommend Dealer
Yes
Employees Worked With
Tim
March 03, 2026

Very friendly, helpful, patient, and polite. Got everything fixed on our van. Worked with us in a very professional way. More

by jeridunlap
Recommend Dealer
Yes
Employees Worked With
Tim
March 03, 2026

Friendly and fast. Good coffee. Need more State Inspectors so appointments aren't so hard to get. More

by KEN.WHITTINGTON
Recommend Dealer
Yes
Employees Worked With
Heavy Duty Shop
March 03, 2026

I did a oil change an request a tire rotation and they said that they are not going to do it, not sure why but they give me a very quick explanation and that set More

by carlos.e6.g
Recommend Dealer
No
Mar 03, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

"Carlos.e6.g" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 02, 2026

Kyan was really good to work with. Appreciate the dealership managing transportation to and from the service center More

by THEZACHS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyan
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