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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

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Employees
Reviews
Vehicles
4.2
2,181 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,181 reviews

February 06, 2026

Very helpful in trying to get warranty to cover work. Tim went above and beyond.. More

by Bethblack
Recommend Dealer
Yes
Employees Worked With
Tim Cupp
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February 06, 2026

The service department was attentive and took care of all my needs. I am happy with their service! More

by Mike L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger
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February 06, 2026

Lack of care, random unclear bills via text, improper balancing and possible damage to my vehical More

by jrimwarden
Recommend Dealer
No
Employees Worked With
The whole thing
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February 06, 2026

Cup was very professional and easy to talk to as a service person should be. Arranging for my ride home and return to the dealership. Not so with my tire service. That deserves a 3 More

by QWEATHERLY
Recommend Dealer
Yes
Employees Worked With
Cupp
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February 05, 2026

Great service and communication Timely responses, thorough explanations, Tim is a phenomenal advisor Great service More

by MCAVANAGH15
Recommend Dealer
Yes
Employees Worked With
Tim Cupp
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February 05, 2026

Everyone was very informative and polite and also patient They answered all my questions perfectly More

by wpasake13
Recommend Dealer
Yes
Employees Worked With
Timothy Cupp
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February 05, 2026

The service team really treated me with the utmost respect and care. They made a bad day much much better. More

by KIM.E.HOLLOWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Cupp 5 stars!!
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February 02, 2026

Kept me well informed of the progress of service on my vehicle. Overall great experience More

by DABIGDOGAFA
Recommend Dealer
Yes
Employees Worked With
Tim
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February 01, 2026

Worse Service ever in my life of dealing with car dealers. Would never recommend Southern to anyone More

by jamesbradley
Recommend Dealer
No
Employees Worked With
No comment
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February 01, 2026

The dealership didn't have my parts or the oil for my car. They wasn't prepared to service my vehicle with an appointment at 9:15. They had to get the oil parts from Virginia Beach which resulted in a la More

by TAKARRA.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Ware
2.0
This rating includes all reviews, with more weight given to recent reviews.
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