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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,970 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities.
Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience.
Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers!
I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,970 reviews
November 04, 2025
The service i recieve from Jermaine is always amazing. Jermaine made sure the recall was completed after several attempts. He is a valued assist to the service team! Respectfully Tiffany Youngblood Jermaine made sure the recall was completed after several attempts. He is a valued assist to the service team! Respectfully Tiffany Youngblood More
by SHANELLCOBBS72
Verified CustomerEmployees Worked With
Jermaine service Department
November 02, 2025
Service was performed in a timely manner and to my satisfaction. Very organized and clean. satisfaction. Very organized and clean. More
by JIM.JOHNSON128
Employees Worked With
November 02, 2025
Long wait after check in Wait approximately 2 hours forty minutes for vehicle. I did show up about 40 minutes before appointment time. This was the second time I waited over two hours. minutes for vehicle. I did show up about 40 minutes before appointment time. This was the second time I waited over two hours. More
by RMANNINO90
November 02, 2025
All the sales staff were great. Dominic was a great salesman and a very pleasant person to work with. Ii didn’t like how the fiancé company would email the paperwork that I still h Dominic was a great salesman and a very pleasant person to work with. Ii didn’t like how the fiancé company would email the paperwork that I still havnt received. But Dominic and the fianance people worked hard to get me approved. Due to a lot of surgeries and cancer I fell behind and was out Of work for 6 months. And they got the job done. Great bunch of people. Would have liked to had a set of car mats that fit my truck though. Will continue to do business there and tell all my friends. More
by PROSTREET700
Employees Worked With
November 02, 2025
The service/ parts department can do better --> this dealer is difficult to communicate with as it relies on AI and a online app to book appointments. A 8:30am waiting appointment wasn't brought in till dealer is difficult to communicate with as it relies on AI and a online app to book appointments. A 8:30am waiting appointment wasn't brought in till after 11 to have tire sensors installed to clear a dash alarm. 4.5 hrs later the tires were inflated to 80psi (manufacturer maximum inflation was 65psi). The low pressure threshold wasn't adjusted so there is still the alarm because I lowered the air pressure to the recommended range. Parts that were supposed to be ordered over a month ago to address 2 failed lojack units wasn't done and was told those had to be ordered (again). One of the new vehicles has been in 3x to fix issues and has to go back again. The sales department is outstanding and has helped make things right long after the sale.. Great job.. I'll buy from here again. More
by Mb
October 31, 2025
Good Quentin was great to work with. He was transparent and helpful. Thank you Quentin He was transparent and helpful. Thank you Quentin More
by BRANDT.COREY01
October 31, 2025
Joshua did a great job getting my car back in the road in no time no time More
by bpeagle
Employees Worked With
