Southern Chrysler Dodge Jeep Ram Newport News

Professional, friendly customer service and good car repair service. Efficient and timely appointments and work. repair service. Efficient and timely appointments and work. More

Displayed professionalism while understanding all of my concerns. The service area was clean, organized and easy to access. concerns. The service area was clean, organized and easy to access. More

Brought my 2014 back in on 23 March after service on 16 March when the check engine light came back after service. Today 24 March the check engine light came back on. As instructed, I have to wait to bring March when the check engine light came back after service. Today 24 March the check engine light came back on. As instructed, I have to wait to bring it back in when the gas tank is 75% or less. Margherita did a great job yesterday along with the mechanic to get me back on the road quickly. More

The dealership was clean and a fun environment for me and my 3 year old. Kyan brought him cupcakes and a donut and made the experience of getting my Jeep serviced a delightful one. my 3 year old. Kyan brought him cupcakes and a donut and made the experience of getting my Jeep serviced a delightful one. More

I can’t begin to tell you how happy I am with Kyan. Him helping me during a very stressful time in my family’s life, helping me with My Dads legacy by fixing a silly truck., he walked me through everyt Him helping me during a very stressful time in my family’s life, helping me with My Dads legacy by fixing a silly truck., he walked me through everything and stayed in touch the whole time. His kind words helped me get through this. Also I would like to say Thank you to the people who worked on my Dads truck. I know it was a huge task but I appreciate the respect you gave to me and understanding everything that needed to be done. Words can not describe how I am grateful to all of you. More

This dealership doesn’t try to fleece its customers for servicing their vehicles. They charged me a fair amount for what I had done. It’s such a relief and very refreshing. servicing their vehicles. They charged me a fair amount for what I had done. It’s such a relief and very refreshing. More

Very professional, Very professional and courteous make sure everything was done that need to be done sure everything was done that need to be done More

I wish I could remember the service advisor's name. He was at the desk furthest away from the entrance. He was GREAT! He was friendly, knowledgeable and professional. He kept me updated and had my issu He was at the desk furthest away from the entrance. He was GREAT! He was friendly, knowledgeable and professional. He kept me updated and had my issues resolved in time for me to pick my son up from school. The dealership itself looked and felt like a high end luxury car dealership. I was very impressed. It's the best Jeep dealership I've ever seen. More

This would be my third return for a repair, and it is challenging to take time off from work. challenging to take time off from work. More

Horrible, I was told first I needed a turn signal bulb to inspection for $75 that then turned into a entire turn signal assembly for $550 in which I declined then when picking up the vehicle all turn signal inspection for $75 that then turned into a entire turn signal assembly for $550 in which I declined then when picking up the vehicle all turn signal worked. When asked to speak with the inspector and manager I was made to wait for 30 mins to then ask again and Roger stated they both went home for the day. Then took the vehicle to an inspection station for it to pass without issue. I am beyond frustrated and will likely not return. I have bought 4 vehicles from her but don't believe I will return due to this service More